Subway

9970 Ball Ground Hwy, Ball Ground
(678) 454-1300

Recent Reviews

John Craig

Everything was par for the course except for the bread. It has to be old because it is extremely hard. Probably won't be going back.

Atmosphere: 5

Food: 2

Service: 5

Melissa Palfery

I stop here about once a year to see if things have changed and they haven't. Each time I've been here they're missing basic ingredients. Today, they only had white bread as I was informed by an employee who was surly and couldn't be bothered to say hello. Then informed me that the credit card reader would give me the option to give a tip. Having more than one type of bread and a pleasant attitude is my tip.

Atmosphere: 3

Food: 3

Service: 1

Donald Newton

Great service and very pleasant experience.

Atmosphere: 4

Food: 4

Service: 4

Martha Wilson

This place is terrible. Really need to get it together.

Atmosphere: 2

Food: 1

Service: 1

David L.

A few things to consider... The Ball Ground Subway is notorious for shorting their employees wages, our not paying them at all, which is why the turn over rate for employees is so high there. I know a several people that have worked in the Ball Ground store and the theme they seem to follow is to promise employees $16 an hour, which immediately changes to $12 "but with tips it averages to $16..." but never does. Then, after a few weeks, the employee either doesn't receive the pay for the hours they worked. If they protest then they are let go and never paid the remainder of what they are owed. I understand that running a business is costly but, underpaying or not paying employees at all is down right evil and I, for one, wouldn't be a customer at this establishment if they practice this. So... if there seems to be one employee there with no help. That's why.

Joseph Hanson

Home boy hooked it

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Elite Chicken & Bacon Ranch, Cookies, Cold Cut Combo, Chocolate Chip, All-American Club, Steak Egg & Cheese, Roast Beef, Turkey Cali Club

Bri F

Too expensive for the quality. Chocolate chip cookies are a 5

Atmosphere: 2

Food: 2

Service: 3

Christine Welch

First I love Subway especially their coupons. I travel between South Florida and North Georgia quite a bit. This on is conveniently located off 575.Well my experience at this location was TOP NOTCH!! I was waited on by two young men very quickly. I told them I like turkey they suggested the Turkey Cali club. It was Delicious. Dining area and restroom were clean. Every fresh baked coookie choice also. I have not had customer service like this in years.TRIP and CHAD you two knocked a homerun out of The Ballground location. Especially on fast food customer service!. I will be returning.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookies, Turkey Cali Club

Stephen orosz

If I could give zero stars I would . The guy working behind the counter displays terrible customer service and shows very little to no interest in serving customers . I asked for Italian herb and cheese bread and wanted to argue over what kind of bread I asked for when he took out the wrong one. He mumbled and really couldn’t have been bothered to ask what I wanted on my sandwich. He starts throwing different ingredients on the sandwich as if he was inconvenienced. Please bring in better people suited to serve customers. I won’t be back . I’ll give my money to another subway franchise that will make me feel welcomed. I hope corporate sees this.

Atmosphere: 1

Food: 3

Service: 1

Kim Williams

The bread was hard to chew the lettuce was brown the tomato was soggy not a very good place to

Atmosphere: 1

Food: 1

Service: 3

andrew waters

I hate being this person, I’ve been to this establishment multiple times, when I’ve been the food inventory was interesting, for example, the lettuce would be brown and at the bottom of the container and when they would bring a fresh one it would be brown and not look appealing, same with the tomatoes and pickles, the manager is very nice when I’ve met her and want the owners to know that she cares and has hated when I’ve brought things to her attention. Today was the final straw before writing a review, the door says they close at 10, they indeed do not because I have been multiple times before 8:00pm and they were already closed, today I called before going making sure they would be open, they said they closed at 8:00pm and I called at 6ish, when I got there at 7:30 they were closed with the sign on, unacceptable. Again I hate being this person I never leave bad reviews but after multiple bad experiences I just let the “Karen” get ahold of me. Have a great evening!

Atmosphere: 2

Food: 2

Service: 4

Thomas Graffo

My favorite Sub Shop. Everything is always fresh. The employees are friendly and informed.Kid-friendliness: Always friendly towards children.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sweet Onion Chicken Teriyaki

JL Liverato

The service was good and the store was clean. However, I was not very impressed with the particular sandwich I got, the new Italian BMT. It lacked flavor and the bread was not what I remember it to be. It lacked outer crisp for a toasted sandwich. I will try other meals here though. And their cookies are always good.

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Cookies

adam wigington

I've been going here for about a month now. One dude that works there is gonna be a great employee to a franchise just hope he recognizes his customer service skills will make him a lot more money than a sandwich. Dude knows how to deal with people. For a younger guy he's got an old soul very respectful

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: B L T

Lindsay Prose

This Subway has had tremendous improvement with new management or owners, and I'm so glad. It's our local store and they are now well stocked!! The employees are super friendly, and the place is super clean. If you've stayed away from a bad past experience, I encourage you to give them another try!

Atmosphere: 5

Food: 5

Service: 5

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