First guy to come over the intercom was real polite and patient. Idk why, but lil miss attitude was standing at the window when I pulled up. They didn't ring up my cold brew frosty, went to put it on, and realized they were out of cold brew. Fine, just the regular frosty I had already ordered. No problem. Hands out my drink and food with an attitude, sees I'm still waiting, and says "receipt?""Frosty."Ordered coke, got Dr. Pepper. Ordered bacon double stack, got ice cold double stack (along with plenty of tomato juice in the wrapper).I was the only customer, and they had 4 people just standing at the window. Smh.Don't bother, just go to Cook Out or McDonald's.
Atmosphere: 1
Food: 1
Service: 2
Maxine Foster
Love me some Wendy's chili soooo
Atmosphere: 5
Food: 5
Service: 5
Emalee Beattie
I was trying to order through the drive thru when the guy on the speaker kept cutting me off from EVERYTHING I was saying, if he wasn’t cutting me off from what I was saying then he was saying “come on bruh, hurry up”.Will never go here again, they have the worst service!!
Nicolas Goyette
Unfortunately the cashier was not on
Atmosphere: 3
Food: 3
Service: 1
David Hassler
Customer service was terrible. Burgers were old ,should have been in the chilli meat drawer. Baked potato was cold wouldn't even melt the butter, and it was hard. Employees were arguing with one another. No respect for the manager or customers. I should have left and went somewhere else. Waited several minutes just to be waited on. I would have fired at least two of the employees on the spot. Won't go back to this location again. Terrible!!!
Atmosphere: 1
Food: 1
Service: 1
Shane Fenton
They forgot to give me one of my burgers and the fries were cold and old. And my chicken nuggets were cold and old.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Baconator
Ashley Benard
If I could give this place zero stars I would. This is a franchise Wendy's restaurant that could have so much potential, but the staff and what appears to be management are awful. I came in twice last week. I always greet anyone across the intercom before I make any menu selections. The person on the other end was very rude (they always are) she cut me off mid-sentence and yelled can you go ahead and order. I asked if I could have a moment because my kids were still deciding what they wanted.Shortly after, I was ready to order but made to wait. When she finally came back to take the order, she still had an attitude and after every item asked if that was all?! When we got to the window, their expression and way of handling things were very passive-aggressive. All of the food was ice cold, the fries had clumps of salt in them. The chicken I ordered was old, fried hard and the mayo was clear with wilted lettuce. The double-stack burgers had only one piece of meat and as you can see from the photo the 2nd patty seemed to have been broken into pieces to split between the 3 biggie bag meals that I purchased. The baked potato was wet, smelled sour,and looked as if it was stepped on. I opted for Chilli, but they did not have any as they never do.Overall the money spent was just shy of 36.00. I spent the evening and the next two days vomiting and in the bathroom, so much in fact that I had to go to urgent care. I missed two days of work and wasted money. I know that times are hard, but I ask that you please hire individuals who want to work and will prepare food that will align with the standards and legacy of this restaurant. It's scary that they would serve food this way to any customers, and have an attitude while doing so. ?
Atmosphere: 1
Food: 1
Service: 1
Robert Pogorzelski
"THIS PLACE Is AWFULL" No doubt about it.!!!!
Atmosphere: 2
Food: 1
Service: 1
Den Pflugshaupt
Pretzel baconator was bought in Valparaiso indiana, 3 was ago I was in Brunswick, Ga,
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S French Fries, Chicken Sandwich, Baconator
We went trough the cashier me and my family we were treated so well by one of the workers it was a young man really sweet and went trough the menu for us it was really quick to order and a pretty good time for the wait we went there at 7:46 December 26 we ate very well and the guy that attended us was really respectful and patient especially because English is not My family’s first language neither mine so I gave a 10/10 to the guy that attended us thank you so much, we had a great time.Happy new year and happy holidays.
Atmosphere: 5
Food: 5
Service: 5
Pat Covington
I bought a honey chicken biscuit, potatoes and coffee at the drive-through window. The food was very good. I was surprised at how good the coffee was, as fast-food places are not known for delicious coffee. The woman manning the window did not appear to be happy to work there.
Food: 5
Service: 4
Angela Whorley
This by far Has to be the worst Wendy’s when it comes to customer service and clean food very often I come here for the taco salad many of times offer to pay for extra sour creams, which they will not accept the payment, but give you a horrible attitude when you ask for something extra even though you’ve volunteered to pay for it but that is something small and minor especially when it comes to the salad container that you get has dirt and sand all over the outside of it, for example like it has been dropped on the floor and then Picked back up to put in the bag and give to the customer. Personally, I would not recommend this restaurant to anyone based upon that cleanliness alone. ?
Aaron Gordon
We waited in line for 30 mins.They took 6 customers orders. Then closed the register for "shift change"Right in front of me and my buddy.Very rude. I took my business
Atmosphere: 1
Food: 1
Service: 1
Debbie Kimble
We used to order the 4 for $4 and were always pleasedThey now offer a biggie bag for $5 and the drink and fries are smaller. We were very
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Chicken Nuggets, Jr Bacon Cheeseburger
Quick service
First guy to come over the intercom was real polite and patient. Idk why, but lil miss attitude was standing at the window when I pulled up. They didn't ring up my cold brew frosty, went to put it on, and realized they were out of cold brew. Fine, just the regular frosty I had already ordered. No problem. Hands out my drink and food with an attitude, sees I'm still waiting, and says "receipt?""Frosty."Ordered coke, got Dr. Pepper. Ordered bacon double stack, got ice cold double stack (along with plenty of tomato juice in the wrapper).I was the only customer, and they had 4 people just standing at the window. Smh.Don't bother, just go to Cook Out or McDonald's.
Atmosphere: 1
Food: 1
Service: 2
Love me some Wendy's chili soooo
Atmosphere: 5
Food: 5
Service: 5
I was trying to order through the drive thru when the guy on the speaker kept cutting me off from EVERYTHING I was saying, if he wasn’t cutting me off from what I was saying then he was saying “come on bruh, hurry up”.Will never go here again, they have the worst service!!
Unfortunately the cashier was not on
Atmosphere: 3
Food: 3
Service: 1
Customer service was terrible. Burgers were old ,should have been in the chilli meat drawer. Baked potato was cold wouldn't even melt the butter, and it was hard. Employees were arguing with one another. No respect for the manager or customers. I should have left and went somewhere else. Waited several minutes just to be waited on. I would have fired at least two of the employees on the spot. Won't go back to this location again. Terrible!!!
Atmosphere: 1
Food: 1
Service: 1
They forgot to give me one of my burgers and the fries were cold and old. And my chicken nuggets were cold and old.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Baconator
If I could give this place zero stars I would. This is a franchise Wendy's restaurant that could have so much potential, but the staff and what appears to be management are awful. I came in twice last week. I always greet anyone across the intercom before I make any menu selections. The person on the other end was very rude (they always are) she cut me off mid-sentence and yelled can you go ahead and order. I asked if I could have a moment because my kids were still deciding what they wanted.Shortly after, I was ready to order but made to wait. When she finally came back to take the order, she still had an attitude and after every item asked if that was all?! When we got to the window, their expression and way of handling things were very passive-aggressive. All of the food was ice cold, the fries had clumps of salt in them. The chicken I ordered was old, fried hard and the mayo was clear with wilted lettuce. The double-stack burgers had only one piece of meat and as you can see from the photo the 2nd patty seemed to have been broken into pieces to split between the 3 biggie bag meals that I purchased. The baked potato was wet, smelled sour,and looked as if it was stepped on. I opted for Chilli, but they did not have any as they never do.Overall the money spent was just shy of 36.00. I spent the evening and the next two days vomiting and in the bathroom, so much in fact that I had to go to urgent care. I missed two days of work and wasted money. I know that times are hard, but I ask that you please hire individuals who want to work and will prepare food that will align with the standards and legacy of this restaurant. It's scary that they would serve food this way to any customers, and have an attitude while doing so. ?
Atmosphere: 1
Food: 1
Service: 1
"THIS PLACE Is AWFULL" No doubt about it.!!!!
Atmosphere: 2
Food: 1
Service: 1
Pretzel baconator was bought in Valparaiso indiana, 3 was ago I was in Brunswick, Ga,
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S French Fries, Chicken Sandwich, Baconator
Restaurantji Recommends
We went trough the cashier me and my family we were treated so well by one of the workers it was a young man really sweet and went trough the menu for us it was really quick to order and a pretty good time for the wait we went there at 7:46 December 26 we ate very well and the guy that attended us was really respectful and patient especially because English is not My family’s first language neither mine so I gave a 10/10 to the guy that attended us thank you so much, we had a great time.Happy new year and happy holidays.
Atmosphere: 5
Food: 5
Service: 5
I bought a honey chicken biscuit, potatoes and coffee at the drive-through window. The food was very good. I was surprised at how good the coffee was, as fast-food places are not known for delicious coffee. The woman manning the window did not appear to be happy to work there.
Food: 5
Service: 4
This by far Has to be the worst Wendy’s when it comes to customer service and clean food very often I come here for the taco salad many of times offer to pay for extra sour creams, which they will not accept the payment, but give you a horrible attitude when you ask for something extra even though you’ve volunteered to pay for it but that is something small and minor especially when it comes to the salad container that you get has dirt and sand all over the outside of it, for example like it has been dropped on the floor and then Picked back up to put in the bag and give to the customer. Personally, I would not recommend this restaurant to anyone based upon that cleanliness alone. ?
We waited in line for 30 mins.They took 6 customers orders. Then closed the register for "shift change"Right in front of me and my buddy.Very rude. I took my business
Atmosphere: 1
Food: 1
Service: 1
We used to order the 4 for $4 and were always pleasedThey now offer a biggie bag for $5 and the drink and fries are smaller. We were very
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Chicken Nuggets, Jr Bacon Cheeseburger