“Royal gourmet customer service is outstanding, I had a part that broke on my newly purchased flat top grill, I called the customer service number and spoke to Mr Arthur Tao who show great patience with me and getting the issue resolved. I received my part a couple days later and my grill is now back in service thanks to Mr Arthur Tao (customer service liaison)“
“If I could give this more stars I would. Everything was so good and the customer service was great. I'm from Texas and I would say this is the best BBQ I've ever had and most definitely the best Mac & cheese. It was homemade and made with a smoked bacon Gouda. I wish I could have it shipped!! Everyone needs to know about this place.“