I Drove through the drive through , opened the window to order my food ,,,,,,,, and was overwhelmed by the stench from rotted food, grease, etc.. they need to clean up the surrounding and the back of the property near the drive through !!!! If this is what it smells like, hope the food isn’t just as horrible???
Letitia Owens
Owner is not investing any $ into the facility. However, kitchen food prep area was clean. My burgers and fries were delicious and ? hot. Staff of teenagers were polite and professional. Everyone was wearing gloves.Staff swamped and overwhelmed. Owner needs to do better with hiring a janitor. Floors were extremely dirty. However, kitchen area was very clean.
Anthony Cotto
This place is horrible paid for 2 chilli cheese pups and one the staff told the cook not to make them their cursing and being rude while customers are dinning in
Eric N
If Chick-fil-A can do why can't all of the other fast food places do it?Pay more and you will, or should be able to hire better employees and it all starts from the top. If the owner doesn't care what goes on or how the employees are treated or how the customers are treated you end up with a business just like this one.I realize its hard to find good quality people, but its not impossible because CFA does it. If I owned a Krystals or any other fast food business I would get a job at CFA and learn from the best.
Anthony Banks
Just went here for lunch. My order was not accurately prepared and the food was reheated and couldn't even bite into the sandwhich.Last but not least, there's a 4% fee for non-cash transaction. This is 2022, nobody is using cash these days, especially with a coin shortage. Charging 4% extra just for using a card is insane. Last time ever eating at this location or any Krystals restaurant.
Moe Delivers
12:35pm and they are closed during a lunch rush. I saw a few employees earlier there as I was making deliveries nearby. I had a pickup here and the line was long and heldup. Took 5-10 minutes for each car at the speaker to realize no one was there. I guess the staff went home.
david whiting
Very dirty restaurant. Employees scratching their armpits while preparing food.
Anita Heyward
So the food great but service??? Me:Hello!! Him:$8.23 please. Me:Here you go. Him: Here’s your drink. Me: Thank you Him: here’s your food. As I was putting my card in my wallet. Him: Here’s your food Me: Thank you. The window closes. ?
Stxrmy “LilStxrmy”
Slow but food was great and lady taking it .
Daniel L.
The worst experience I've ever had at a fast food restaurant. The manager there is possibly one of the rudest individuals I have ever met. This company needs to do a better job of hiring quality employees. I honestly don't know how this location is still open. If I could give negative stars to this location, I would give 5 negative stars immediately.
Nice workers but ALWAYS OUT of Krystals between 12 and 2pm or told it will be a 20 minute wait.
Shane Bray
The young lady who took our order was super friendly and did an amazing job. Is this Era short staffed restaurants and hard to find customer service... she was a shining star should be commended. I didn't get her name but I think she was the only one working the drive thru for lunch today. Great job young lady
Jana W.
I saw inside the back door after ordering and there's no way the health score is 95. The guy up from was steadily texting on his dirty phone also. So gross! I drove off. I love Krystal, but I can see why they're all going out of business, sadly. Be careful who you hire!
Chuck Johnston
Lunch was good. They got my special order right. I really enjoy the new fries.
Scott Maxwell
That gal at the drive thru has the prettiest eyes!Always great service!
I Drove through the drive through , opened the window to order my food ,,,,,,,, and was overwhelmed by the stench from rotted food, grease, etc.. they need to clean up the surrounding and the back of the property near the drive through !!!! If this is what it smells like, hope the food isn’t just as horrible???
Owner is not investing any $ into the facility. However, kitchen food prep area was clean. My burgers and fries were delicious and ? hot. Staff of teenagers were polite and professional. Everyone was wearing gloves.Staff swamped and overwhelmed. Owner needs to do better with hiring a janitor. Floors were extremely dirty. However, kitchen area was very clean.
This place is horrible paid for 2 chilli cheese pups and one the staff told the cook not to make them their cursing and being rude while customers are dinning in
If Chick-fil-A can do why can't all of the other fast food places do it?Pay more and you will, or should be able to hire better employees and it all starts from the top. If the owner doesn't care what goes on or how the employees are treated or how the customers are treated you end up with a business just like this one.I realize its hard to find good quality people, but its not impossible because CFA does it. If I owned a Krystals or any other fast food business I would get a job at CFA and learn from the best.
Just went here for lunch. My order was not accurately prepared and the food was reheated and couldn't even bite into the sandwhich.Last but not least, there's a 4% fee for non-cash transaction. This is 2022, nobody is using cash these days, especially with a coin shortage. Charging 4% extra just for using a card is insane. Last time ever eating at this location or any Krystals restaurant.
12:35pm and they are closed during a lunch rush. I saw a few employees earlier there as I was making deliveries nearby. I had a pickup here and the line was long and heldup. Took 5-10 minutes for each car at the speaker to realize no one was there. I guess the staff went home.
Very dirty restaurant. Employees scratching their armpits while preparing food.
So the food great but service??? Me:Hello!! Him:$8.23 please. Me:Here you go. Him: Here’s your drink. Me: Thank you Him: here’s your food. As I was putting my card in my wallet. Him: Here’s your food Me: Thank you. The window closes. ?
Slow but food was great and lady taking it .
The worst experience I've ever had at a fast food restaurant. The manager there is possibly one of the rudest individuals I have ever met. This company needs to do a better job of hiring quality employees. I honestly don't know how this location is still open. If I could give negative stars to this location, I would give 5 negative stars immediately.
Restaurantji Recommends
Nice workers but ALWAYS OUT of Krystals between 12 and 2pm or told it will be a 20 minute wait.
The young lady who took our order was super friendly and did an amazing job. Is this Era short staffed restaurants and hard to find customer service... she was a shining star should be commended. I didn't get her name but I think she was the only one working the drive thru for lunch today. Great job young lady
I saw inside the back door after ordering and there's no way the health score is 95. The guy up from was steadily texting on his dirty phone also. So gross! I drove off. I love Krystal, but I can see why they're all going out of business, sadly. Be careful who you hire!
Lunch was good. They got my special order right. I really enjoy the new fries.
That gal at the drive thru has the prettiest eyes!Always great service!