I hadn't had a Whopper in quite awhile and was so glad I chose it for lunch. In fact I had 2. So tasty. The flame grilled flavor beats most other more expensive burgers. The tomatoes on the burger were beautiful and so good. It really is an A+ burger.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Carolyn Moraniec
Horrible Customer Service. The GM Dawson screamed obscenities at me for asking for a refund when the food I ordered was unavailable. I had already tried to obtain a refund through the App amd was refused.That specific restaurant charged my vredit card but refuses to refund the charge. Dawson told me I was ridiculous for expecting a refund. It was an insane tirade where he berated me for expecting my money back.
Atmosphere: 1
Food: 1
Service: 1
Marce Manzanares
Fast and pleasant. As always, the burgers are very good.
Atmosphere: 5
Food: 5
Service: 5
Jerry S ALT DCM 13J
It used to be good. They seem understaffed however it's really fortunate for them that Board Of Health doesn't visit on Sundays...many violations. The term "fast food" should not be used when referencing this location. It's not fast at all. There are choices across the street- McDonald's and they have a line. Chick Fil A also operates around the corner. There are many other choices and the District Managers and Area Managers should be concerned that this location could be a customer's only visit and it might be their last for them at any of their locations
Atmosphere: 2
Food: 3
Service: 1
KiAsia
The person that was there on New Year’s Day didn’t want to work. I asked for a burger with no bun. She said I don’t have anything to put. Huh?I also asked for fruit punch we don’t have that. Okay, so I asked can you tell me what juice that you do have? It’s on the menu.
Atmosphere: 1
Food: 5
Service: 1
Arty Hoff
This is specifically a review of the new BK Melts burger. I went thru the drive thru so it is hard to judge restaurant cleanliness and such. That said.... hey employees, take my order however I choose to give it and be happy you are working. Don't sigh or complain because I did not give you a coupon code up front.... maybe I didn't know I was going to use it.So I have been all about the Bacon King as of late but decided to try the new bacon melt. It was a very good burger with great zingy flavor and plenty of meat. I used some bbq for dipping and it was that much better. It came to $11.50 with a large combo. I will def order the BK Bacon Melt Burger again soon.
Atmosphere: 5
Food: 5
Service: 3
Vaishnavi K
Tried chicken burger and it was ? awesome.
Will
Drive thru experience depends on who’s working. The old woman on the speaker is snappy and rude.
Atmosphere: 2
Food: 4
Service: 1
Román Ramírez
We went with my family to eat at this place and I really liked the service, the food is good too, in general I recommend it to all of us who like Burger King.
Atmosphere: 5
Food: 5
Service: 5
Eric Gray
I had one good visit when I moved here. Food was good and I've been back twice since and has been worse than any fast food. How did it get so bad so quick? Two visits back had a practically RAW whopper. Took a bite and immediately opened up the burger and took it to the counter. They were shocked too. Can the cook see!? Asked for a fish sangwhich instead and it was dry and hard like a puck. I left.Tried last night thinking it was an off night that time it was raw. Fish sandwich was dry and hard again. They should have to throw it out if it's been sitting in a warming drawer for hours. Get it together. People want to like this BK.
Did not receive a random onion ring in my French fries. Not sure why this happened but I’m sure management will get it fixed.
Atmosphere: 3
Food: 1
Service: 5
Recommended dishes: French Fries
Mason Galloway
Clean restaurant. Food was great. I ordered 2 chicken and cheese croissants. Best damn thing from any fast food place for breakfast. One was good one was bad and they replaced it immediately and apologized. I said most burger kings don't do the chicken and cheese and he said they are just lazy. Our motto is Have it your way. I really appreciate that. BK has been my favorite breakfast and this hickory flat location is killing it.
Atmosphere: 5
Food: 5
Service: 5
Jason Liber
Absolutely the worse customer service. The manager Dawson had a terrible attitude and was very unprofessional with a smart mouth.
Atmosphere: 1
Food: 1
Service: 1
Debra K.
We always have great service at this location. We usually drive thru. I love the impossible whopper.
I hadn't had a Whopper in quite awhile and was so glad I chose it for lunch. In fact I had 2. So tasty. The flame grilled flavor beats most other more expensive burgers. The tomatoes on the burger were beautiful and so good. It really is an A+ burger.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Horrible Customer Service. The GM Dawson screamed obscenities at me for asking for a refund when the food I ordered was unavailable. I had already tried to obtain a refund through the App amd was refused.That specific restaurant charged my vredit card but refuses to refund the charge. Dawson told me I was ridiculous for expecting a refund. It was an insane tirade where he berated me for expecting my money back.
Atmosphere: 1
Food: 1
Service: 1
Fast and pleasant. As always, the burgers are very good.
Atmosphere: 5
Food: 5
Service: 5
It used to be good. They seem understaffed however it's really fortunate for them that Board Of Health doesn't visit on Sundays...many violations. The term "fast food" should not be used when referencing this location. It's not fast at all. There are choices across the street- McDonald's and they have a line. Chick Fil A also operates around the corner. There are many other choices and the District Managers and Area Managers should be concerned that this location could be a customer's only visit and it might be their last for them at any of their locations
Atmosphere: 2
Food: 3
Service: 1
The person that was there on New Year’s Day didn’t want to work. I asked for a burger with no bun. She said I don’t have anything to put. Huh?I also asked for fruit punch we don’t have that. Okay, so I asked can you tell me what juice that you do have? It’s on the menu.
Atmosphere: 1
Food: 5
Service: 1
This is specifically a review of the new BK Melts burger. I went thru the drive thru so it is hard to judge restaurant cleanliness and such. That said.... hey employees, take my order however I choose to give it and be happy you are working. Don't sigh or complain because I did not give you a coupon code up front.... maybe I didn't know I was going to use it.So I have been all about the Bacon King as of late but decided to try the new bacon melt. It was a very good burger with great zingy flavor and plenty of meat. I used some bbq for dipping and it was that much better. It came to $11.50 with a large combo. I will def order the BK Bacon Melt Burger again soon.
Atmosphere: 5
Food: 5
Service: 3
Tried chicken burger and it was ? awesome.
Drive thru experience depends on who’s working. The old woman on the speaker is snappy and rude.
Atmosphere: 2
Food: 4
Service: 1
We went with my family to eat at this place and I really liked the service, the food is good too, in general I recommend it to all of us who like Burger King.
Atmosphere: 5
Food: 5
Service: 5
I had one good visit when I moved here. Food was good and I've been back twice since and has been worse than any fast food. How did it get so bad so quick? Two visits back had a practically RAW whopper. Took a bite and immediately opened up the burger and took it to the counter. They were shocked too. Can the cook see!? Asked for a fish sangwhich instead and it was dry and hard like a puck. I left.Tried last night thinking it was an off night that time it was raw. Fish sandwich was dry and hard again. They should have to throw it out if it's been sitting in a warming drawer for hours. Get it together. People want to like this BK.
Restaurantji Recommends
Drive thru was fast and
Food: 5
Service: 4
Did not receive a random onion ring in my French fries. Not sure why this happened but I’m sure management will get it fixed.
Atmosphere: 3
Food: 1
Service: 5
Recommended dishes: French Fries
Clean restaurant. Food was great. I ordered 2 chicken and cheese croissants. Best damn thing from any fast food place for breakfast. One was good one was bad and they replaced it immediately and apologized. I said most burger kings don't do the chicken and cheese and he said they are just lazy. Our motto is Have it your way. I really appreciate that. BK has been my favorite breakfast and this hickory flat location is killing it.
Atmosphere: 5
Food: 5
Service: 5
Absolutely the worse customer service. The manager Dawson had a terrible attitude and was very unprofessional with a smart mouth.
Atmosphere: 1
Food: 1
Service: 1
We always have great service at this location. We usually drive thru. I love the impossible whopper.