Recommended dishes: Gyro Original Greek, Original Greek Gyro, Arby's Signature Sandwiches, blt
katie mccormick
Imagine ordering 30$ worth of food driving all the way home , and missing items. Instead of refunding me the manager on shift named Tiffany, wants to say “I don’t really care I’m packed, I remember bagging it, I’m not replacing 30$ of food” if you’re the manager there how come you don’t care? How come you knew you missed some items but still didn’t care? That’s crazy. When we called back to get her name she let someone else answer the phone, and his response was “why are you even driving that far to come to this arbys , isn’t there one closer to you?” and y’all wonder why y’all don’t get business the employees running the customers off.
Atmosphere: 1
Food: 1
Service: 1
adsthedevil
Below par.
Atmosphere: 1
Food: 2
Service: 3
Erin Elder
Not real
Atmosphere: 3
Food: 3
Service: 3
Angela Wright
The guy at the window was very friendly and they gave us exactly what we wanted. The fries needed to be a little more crispy.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Arby's Signature Sandwiches
S Chaney
Service was goodFries were old, fish sandwich was not hot, and the Mac n cheese bites were on the cusp of being burned (they weren't hot either)Everything came from under the heat lamp and had been sitting there for a while, apparently
Atmosphere: 3
Food: 2
Service: 5
Mike Chambers
Food is usually good at Arby’s, but at least since COVID, their service level has dipped. They do well with what they have, but apparently they are constantly short staffed. Whether this is the fault of management or we just have a generation of folks that don’t want to work or a combination of problems, only time will tell. I’m not bashing the restaurant, but they have certainly slipped a bit.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Gyro Original Greek, Arby's Signature Sandwiches
Chase Burk
Unfortunately I had a bad experience. Person making drinks had an open wound on their hand. Saw person in the back microwaving the sandwiches. At least they had on gloves. My sandwich bun was burnt. The meat on my sandwich was stale and dried out. Took a bite or two before I noticed and started feeling a little nauseous. Did not drink the drinks. $17 is a little much to charge for drinks I can’t drink, and burnt, stale, and microwaved sandwiches.
Atmosphere: 1
Food: 1
Service: 1
Ciera Manning
The good burger is probably my favorite thing right now.. I wish they still had the strawberry shake but everything is always hot and fresh when handed to me! The new general manager has done an amazing job so far turning this store aroundDietary restrictions: You can add or take off anything you don’t want on your food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gyro Original Greek, Arby's Signature Sandwiches
Rex Bishop
Went in and ordered at 12:26pm and never got our order. 20 minutes later we ask about it and they had no idea of what they are doing. Order is cold, service was bad. Management needs to go in here and fix this place. I will not be back!
Good food, but the service and the atmosphere not feeling good, ......
Atmosphere: 1
Food: 3
Service: 1
LIli “EBD_” WanD
got three brisket sandwiches and all of the meat were hard and chewy. Never happened before don’t know what’s going on. Really
Food: 1
Service: 4
Austin Free
Claimed the shake machine was broke. Really they were too lazy to clean it and I got screwed out of a 2.50 upcharge for it to be a shake instead of a soft drink. When I called and confronted the lady who said she was the “assistant manager” she tried to claim it was broken but still refused to give me my upcharge back. PURE LAZINESS.
Atmosphere: 1
Food: 5
Service: 1
Renee Nixon
I had excellent customer service from the night shift manager Ciera! She was so kind and courteous.
Atmosphere: 5
Food: 3
Service: 5
sheryl colston
Messed up order and didn't honor my coupon that was good. Will never order from that Arby's again.
Fast and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gyro Original Greek, Original Greek Gyro, Arby's Signature Sandwiches, blt
Imagine ordering 30$ worth of food driving all the way home , and missing items. Instead of refunding me the manager on shift named Tiffany, wants to say “I don’t really care I’m packed, I remember bagging it, I’m not replacing 30$ of food” if you’re the manager there how come you don’t care? How come you knew you missed some items but still didn’t care? That’s crazy. When we called back to get her name she let someone else answer the phone, and his response was “why are you even driving that far to come to this arbys , isn’t there one closer to you?” and y’all wonder why y’all don’t get business the employees running the customers off.
Atmosphere: 1
Food: 1
Service: 1
Below par.
Atmosphere: 1
Food: 2
Service: 3
Not real
Atmosphere: 3
Food: 3
Service: 3
The guy at the window was very friendly and they gave us exactly what we wanted. The fries needed to be a little more crispy.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Arby's Signature Sandwiches
Service was goodFries were old, fish sandwich was not hot, and the Mac n cheese bites were on the cusp of being burned (they weren't hot either)Everything came from under the heat lamp and had been sitting there for a while, apparently
Atmosphere: 3
Food: 2
Service: 5
Food is usually good at Arby’s, but at least since COVID, their service level has dipped. They do well with what they have, but apparently they are constantly short staffed. Whether this is the fault of management or we just have a generation of folks that don’t want to work or a combination of problems, only time will tell. I’m not bashing the restaurant, but they have certainly slipped a bit.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Gyro Original Greek, Arby's Signature Sandwiches
Unfortunately I had a bad experience. Person making drinks had an open wound on their hand. Saw person in the back microwaving the sandwiches. At least they had on gloves. My sandwich bun was burnt. The meat on my sandwich was stale and dried out. Took a bite or two before I noticed and started feeling a little nauseous. Did not drink the drinks. $17 is a little much to charge for drinks I can’t drink, and burnt, stale, and microwaved sandwiches.
Atmosphere: 1
Food: 1
Service: 1
The good burger is probably my favorite thing right now.. I wish they still had the strawberry shake but everything is always hot and fresh when handed to me! The new general manager has done an amazing job so far turning this store aroundDietary restrictions: You can add or take off anything you don’t want on your food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gyro Original Greek, Arby's Signature Sandwiches
Went in and ordered at 12:26pm and never got our order. 20 minutes later we ask about it and they had no idea of what they are doing. Order is cold, service was bad. Management needs to go in here and fix this place. I will not be back!
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
Good food, but the service and the atmosphere not feeling good, ......
Atmosphere: 1
Food: 3
Service: 1
got three brisket sandwiches and all of the meat were hard and chewy. Never happened before don’t know what’s going on. Really
Food: 1
Service: 4
Claimed the shake machine was broke. Really they were too lazy to clean it and I got screwed out of a 2.50 upcharge for it to be a shake instead of a soft drink. When I called and confronted the lady who said she was the “assistant manager” she tried to claim it was broken but still refused to give me my upcharge back. PURE LAZINESS.
Atmosphere: 1
Food: 5
Service: 1
I had excellent customer service from the night shift manager Ciera! She was so kind and courteous.
Atmosphere: 5
Food: 3
Service: 5
Messed up order and didn't honor my coupon that was good. Will never order from that Arby's again.
Atmosphere: 1
Food: 1
Service: 1