Had to stop as it’s a family tradition but it was in rough shape. Three doors weren’t in working order, it was generally dirty. Felt safe getting a cone but wouldn’t trust eating here
Rhonda Heasley
Wish I could leave less than 1 star. Ordering board not working had to order at window and wait. Order was wrong, double charged me and half the food wasn't cooked. Some of the food was spoiled. Won't be back. Place is run by people who don't care at all about customer service or the customers coming back.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Peanut Buster Parfait
brandi baker
This place is ridiculous. Most of the time they are not even serving ice cream.
Theresa H
Normally pretty good but milk shake was more like chocolate milk yhan a shake. They didn't even try the upside down flip, lol
Callie Earwood
I'm sorry i don't like to leave a bad review but something needs to be done about this establishment. The lobby is hardly open, they are always out of stuff and when u try to order food they tell you ice cream only. The service is awful. They are rude and very inconsiderate.
Elizabeth M.
I moved here in June and I was so excited to eat my chicken tenders but they were burnt... also fries were hard and cold. Next time I visit my hometown imma go there instead of here. This place needs new management and new workers... do better
Alan Gross
It’s 3:30 pm, went through the drive through and sat waiting for 7 mins for someone to answer, when they didn’t, I parked and went to go inside, doors are locked as someone’s in there on their phone. Amazing this place is in business
Jenny Burch
Leaving this bad review only in hopes the manager or owner will get his staff some help and guidance. 35 minutes in the drive through 10 cars lined around the building- they never asked the car at the window to simply pull up so everyone stuck in line could come through. Very bad service. It happens often at this establishment. There used to be a young man a year or so ago who worked and really kept things flowing, but it’s pretty bad as of late. It doesn’t seem to be a lack of staff, just poorly trained. You have the business, but your team needs guidance.
Krista Hulsey
The food I ordered was wrong the Fry's tasted like fish! Who cares right?I will never do any business with Cedartown Dairy Queen! I work to hard for my money to try to eat that mess! Not worth it !No Stars! Needs to Close for good!
Randy Johnson
I have never waited in line behind two cars for 20 minutes at any fast food establishment. Then after that they finally moved the front car out of the way not getting their order. This is not the first time. Only recommend not to come here.
Blizzard was delish, but lobby was closed and drive thru was slow. I guess like everywhere, not enough employees.
Anakin Smith
This is second time in a row that we have went to Dairy Queen and their ice cream machine has either been down or they been understaffed terrible
Eden Irene
Rude workers, not properly trained. We were trying to make sure we paid correctly when she threw her hands up and grabbed someone to help, then locked all the door saying no one else was coming in.
Eric Riding
This store shouldn’t even receive 1 star. They close earlier then their store hours state they close, that is if their open at all. They stop serving food way too early, An hour before close is not acceptable. And now, the thing their most famous for, (Ice Cream) their machine is broken. I’ve worked in the fast food field, if you need help, hire some. Don’t be cheap, everyone is paying a little more now so pay up and get this business back on track. This location used to be so good, but either the owners are management has let it go down the drain. If you don’t care anymore, then just close the doors and save everyone the hassle.
David Lawrence
This location is never staffed and after researching their hours they posted that they close at 10:00. After a 20 minute drive there we arrive at 8:45 for them to say they closed at 8:30. #dobetter
Had to stop as it’s a family tradition but it was in rough shape. Three doors weren’t in working order, it was generally dirty. Felt safe getting a cone but wouldn’t trust eating here
Wish I could leave less than 1 star. Ordering board not working had to order at window and wait. Order was wrong, double charged me and half the food wasn't cooked. Some of the food was spoiled. Won't be back. Place is run by people who don't care at all about customer service or the customers coming back.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Peanut Buster Parfait
This place is ridiculous. Most of the time they are not even serving ice cream.
Normally pretty good but milk shake was more like chocolate milk yhan a shake. They didn't even try the upside down flip, lol
I'm sorry i don't like to leave a bad review but something needs to be done about this establishment. The lobby is hardly open, they are always out of stuff and when u try to order food they tell you ice cream only. The service is awful. They are rude and very inconsiderate.
I moved here in June and I was so excited to eat my chicken tenders but they were burnt... also fries were hard and cold. Next time I visit my hometown imma go there instead of here. This place needs new management and new workers... do better
It’s 3:30 pm, went through the drive through and sat waiting for 7 mins for someone to answer, when they didn’t, I parked and went to go inside, doors are locked as someone’s in there on their phone. Amazing this place is in business
Leaving this bad review only in hopes the manager or owner will get his staff some help and guidance. 35 minutes in the drive through 10 cars lined around the building- they never asked the car at the window to simply pull up so everyone stuck in line could come through. Very bad service. It happens often at this establishment. There used to be a young man a year or so ago who worked and really kept things flowing, but it’s pretty bad as of late. It doesn’t seem to be a lack of staff, just poorly trained. You have the business, but your team needs guidance.
The food I ordered was wrong the Fry's tasted like fish! Who cares right?I will never do any business with Cedartown Dairy Queen! I work to hard for my money to try to eat that mess! Not worth it !No Stars! Needs to Close for good!
I have never waited in line behind two cars for 20 minutes at any fast food establishment. Then after that they finally moved the front car out of the way not getting their order. This is not the first time. Only recommend not to come here.
Restaurantji Recommends
Blizzard was delish, but lobby was closed and drive thru was slow. I guess like everywhere, not enough employees.
This is second time in a row that we have went to Dairy Queen and their ice cream machine has either been down or they been understaffed terrible
Rude workers, not properly trained. We were trying to make sure we paid correctly when she threw her hands up and grabbed someone to help, then locked all the door saying no one else was coming in.
This store shouldn’t even receive 1 star. They close earlier then their store hours state they close, that is if their open at all. They stop serving food way too early, An hour before close is not acceptable. And now, the thing their most famous for, (Ice Cream) their machine is broken. I’ve worked in the fast food field, if you need help, hire some. Don’t be cheap, everyone is paying a little more now so pay up and get this business back on track. This location used to be so good, but either the owners are management has let it go down the drain. If you don’t care anymore, then just close the doors and save everyone the hassle.
This location is never staffed and after researching their hours they posted that they close at 10:00. After a 20 minute drive there we arrive at 8:45 for them to say they closed at 8:30. #dobetter