Can't believe it! Customer service is so horrible that it's funny! Ordered a mocha coffee w/ milk, girl made a regular coffee and put whipped cream on it... ?
Atmosphere: 3
Food: 3
Service: 1
Andrew Bellmore
Worst McDonalds ever. The people that worked here were incompetent. Went through the drive thru and waited 15 minutes for the one car in front of me to talk with the person at the window, no food was exchanged. We ordered pancakes with syrup and got no syrup or utensils. Order oatmeal and also no utensils.
Atmosphere: 1
Food: 1
Service: 1
Chris Hubbard
Slowest McDonald's I've ever been to
Atmosphere: 1
Food: 3
Service: 1
Tan
I go here all of time.But my order is always and they accused me of stealing a biscuit ….The night shift is worst.I asked for a refund and she said she is the manager but she said said that she could not give it to me and slammed the window in my face.Do better.
Atmosphere: 1
Food: 1
Service: 1
Kween Keyzy
I arrived at the drive thru for this 24hr location around 1am. The employees were waiting 10-15 minutes in between cars to take orders and when you got to the intercom they were saying cash only. These seemed to be tactics to lessen the amount of orders that had to be taken. Several cars got in the line and left. This location is loosing money and needs to uncover the root cause to this problem. After waiting for almost an hour, the food was not the typical McDonalds standard. This visit was a waste of my time and the misuse of company time is hurting your profitability.
Atmosphere: 1
Food: 1
Service: 1
Arun Nelakuditi
Can't get the order right, gives you someone else food asked about it rude as hell.
Atmosphere: 1
Food: 1
Service: 1
Sheraton Agnew
Worst McDs on the
Atmosphere: 1
Food: 1
Service: 1
manik sikka
The store didn't have the order that was paid for online. They were not able to offer us a refund at the place. The store is supposed to be open 24 hours with table service being available as per the app. However, this is bot the
Atmosphere: 1
Food: 1
Service: 1
Hurriyyah Jordan
This place use to be number one. Since I been back in the area . These people don’t move with urgency . Bad customers service . The wait be over 10 minutes ….
Atmosphere: 2
Food: 4
Service: 1
Brandon Gresham
The service is great and the cheese be melted on the double cheeseburger most of the time. They hella decent.
I don't know what it is with these young, ignorant, Afro Am young women! They have ABSOLUTELY NO PERSONALITY OR CUSTOMER SERVICE EXPERIENCE!!! These girls are borderline RUDE! Why must you wear false eyelashes that are entirely too gaudy for Micky D's ?. What happened! Why is Micky's in full operation... why is it that the ice cream shake machine is NEVER working?!
Atmosphere: 1
Food: 3
Service: 1
Twana Welch
Looked like someone bitten off my mf sausage This is a shame to have to go through anything that you have to pay for I went through the drive in and was rushed from the window while I’m trying to check my order the manager on the shift this morning should be fired I been calling since I got home no one is ? answering the phone
Juan Chavez
Don't go eat, I found a rat's tail in my food and I also asked for a cold coffee and they gave me a hot coffee and they didn't change it and they charged me for another one. They give what they want and they get angry I don't know why one is Mexican Or I don't know but not that place the worst the food Avia a rat tail that's
Atmosphere: 1
Food: 1
Service: 1
Stacey Hedrick
I wait 15 mins for someone to take my order then when they did they were out of
Atmosphere: 1
Food: 1
Service: 1
NikitaB Brown
Came into the McDonald's on a Tuesday night2/20/24 not very busy. The inside closed already at 6:30. I go through the drive-thru and tell them I'm Uber eats they said go ahead and come around to pick up the order. As I wait in the line behind three cars once I get up to the window the young lady didn't understand how the Uber eats worked! So I was explaining to her because she was asking for a number. So I showed her the order with the name and everything and said it was 13 cookies. A young man comes and tells me also that I need a number. I explained to him the same thing. So they go and get the manager who's now telling me I need a number. Not once did she come to look at what the order was on my phone. She continues to tell me that I need a number. So the young lady just asked me to pull up because there were cars behind. So now I have to wait again. So I pull up and now I'm still waiting. I get out and I go to the window with my phone to see what's taking so long for cookies? The manager says you can cancel the order! After I've been there for about 25 minutes this is what she suggest to me. I told her why would I cancel the order while I've been waiting all this time for it. Then she proceeded to say the order is now ready after she told me to cancel and that they had to cook the cookies. So you could have ask me what the order was while I was in the line. The manager wanted to be so right that she wasted my time and the people who order that I was picking up. I couldn't believe that she was in charge I feel sorry for her co-workers. It was so simple but she wanted to be right. As I pull off I see more Uber and doordash workers going to the door. You can't have easily put a note on the door for delivery. All that for some cookies!
Can't believe it! Customer service is so horrible that it's funny! Ordered a mocha coffee w/ milk, girl made a regular coffee and put whipped cream on it... ?
Atmosphere: 3
Food: 3
Service: 1
Worst McDonalds ever. The people that worked here were incompetent. Went through the drive thru and waited 15 minutes for the one car in front of me to talk with the person at the window, no food was exchanged. We ordered pancakes with syrup and got no syrup or utensils. Order oatmeal and also no utensils.
Atmosphere: 1
Food: 1
Service: 1
Slowest McDonald's I've ever been to
Atmosphere: 1
Food: 3
Service: 1
I go here all of time.But my order is always and they accused me of stealing a biscuit ….The night shift is worst.I asked for a refund and she said she is the manager but she said said that she could not give it to me and slammed the window in my face.Do better.
Atmosphere: 1
Food: 1
Service: 1
I arrived at the drive thru for this 24hr location around 1am. The employees were waiting 10-15 minutes in between cars to take orders and when you got to the intercom they were saying cash only. These seemed to be tactics to lessen the amount of orders that had to be taken. Several cars got in the line and left. This location is loosing money and needs to uncover the root cause to this problem. After waiting for almost an hour, the food was not the typical McDonalds standard. This visit was a waste of my time and the misuse of company time is hurting your profitability.
Atmosphere: 1
Food: 1
Service: 1
Can't get the order right, gives you someone else food asked about it rude as hell.
Atmosphere: 1
Food: 1
Service: 1
Worst McDs on the
Atmosphere: 1
Food: 1
Service: 1
The store didn't have the order that was paid for online. They were not able to offer us a refund at the place. The store is supposed to be open 24 hours with table service being available as per the app. However, this is bot the
Atmosphere: 1
Food: 1
Service: 1
This place use to be number one. Since I been back in the area . These people don’t move with urgency . Bad customers service . The wait be over 10 minutes ….
Atmosphere: 2
Food: 4
Service: 1
The service is great and the cheese be melted on the double cheeseburger most of the time. They hella decent.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I don't know what it is with these young, ignorant, Afro Am young women! They have ABSOLUTELY NO PERSONALITY OR CUSTOMER SERVICE EXPERIENCE!!! These girls are borderline RUDE! Why must you wear false eyelashes that are entirely too gaudy for Micky D's ?. What happened! Why is Micky's in full operation... why is it that the ice cream shake machine is NEVER working?!
Atmosphere: 1
Food: 3
Service: 1
Looked like someone bitten off my mf sausage This is a shame to have to go through anything that you have to pay for I went through the drive in and was rushed from the window while I’m trying to check my order the manager on the shift this morning should be fired I been calling since I got home no one is ? answering the phone
Don't go eat, I found a rat's tail in my food and I also asked for a cold coffee and they gave me a hot coffee and they didn't change it and they charged me for another one. They give what they want and they get angry I don't know why one is Mexican Or I don't know but not that place the worst the food Avia a rat tail that's
Atmosphere: 1
Food: 1
Service: 1
I wait 15 mins for someone to take my order then when they did they were out of
Atmosphere: 1
Food: 1
Service: 1
Came into the McDonald's on a Tuesday night2/20/24 not very busy. The inside closed already at 6:30. I go through the drive-thru and tell them I'm Uber eats they said go ahead and come around to pick up the order. As I wait in the line behind three cars once I get up to the window the young lady didn't understand how the Uber eats worked! So I was explaining to her because she was asking for a number. So I showed her the order with the name and everything and said it was 13 cookies. A young man comes and tells me also that I need a number. I explained to him the same thing. So they go and get the manager who's now telling me I need a number. Not once did she come to look at what the order was on my phone. She continues to tell me that I need a number. So the young lady just asked me to pull up because there were cars behind. So now I have to wait again. So I pull up and now I'm still waiting. I get out and I go to the window with my phone to see what's taking so long for cookies? The manager says you can cancel the order! After I've been there for about 25 minutes this is what she suggest to me. I told her why would I cancel the order while I've been waiting all this time for it. Then she proceeded to say the order is now ready after she told me to cancel and that they had to cook the cookies. So you could have ask me what the order was while I was in the line. The manager wanted to be so right that she wasted my time and the people who order that I was picking up. I couldn't believe that she was in charge I feel sorry for her co-workers. It was so simple but she wanted to be right. As I pull off I see more Uber and doordash workers going to the door. You can't have easily put a note on the door for delivery. All that for some cookies!