i absolutely LOVE the pretzels here and have been going here forever for the signature cinnamon pretzel. Yet today was the worst customer service yet a light skinned girl with her hair in a curly bun was so incredibly rude and i saw no one around to talk to about the situation. the experience was incredibly bad and my daughter even started getting agitated. when i come back i will get management involved.
The best there is!! My girl I this she's the manager put me on to the pizza bites but with the queso cheese. The best combination ever. Check them out way to go team ?
I’ve been coming to this place for years now and it never disappoints. The staff is always super friendly and welcoming. I’ve had everything that they sale here. I always come back for the regular pretzel bits. Not to mention they do an awesome job of keeping the place extremely clean. I highly recommend giving this place a try if you enjoy soft pretzels.
Annette Marie
Always accurate order, nice staff, pretzel nuggets are always fresh!
J Johnson
The person making the pretzels had taken my order and money, then resumed making the pretzels without changing their gloves. Order# 34112570. 3131 Manchester Expressway.
Shanice Rivera
Would be nice if they update their time for Sundays. We walk up and they just say sorry we are closed. I looked at the times online and it says till 6pm on Sundays.
Patrick Lane
Slow service
Natasha R.
I love Auntie Anne's in all forms, and always love stopping by for a quick snack! This location is in the mall, so it is a great place to stop by while you do some shopping, and is a fun ambiance overall! The quality of the pretzels were great, and service was timely. All in all, great Auntie Anne's!
Roy burney
Delicious.. staff is very polite and Friendly.. I bought two pretzels for myself. The original pretzel and the garlic pretzel.. both were hot and fresh I always get some mustard to put on my pretzel New York style... Love this place they are normally in the airport but they have one here in Columbus...PS..only one made it to the house..
TennisStar602
I enjoyed my cinnamon pretzel at this restaurant, but I did feel that the customer service could have been a little bit warmer. This restaurant was located right by one of the mall entrances.
I'm literally addicted and would be back a lot more if it wasn't so EXPENSIVE! I'm gonna bankrupt myself here but I keep coming back so that has to mean they have a 5/5 star rating now doesn't it? Oh it's truly the best sweet/desert/snack shop around! Not too sweet like some places where it feels like the sugar is going to melt your teeth after the first bite.
Correspondent DCR
I'm literally addicted and would be back a lot more if it wasn't so EXPENSIVE! I'm gonna bankrupt myself here but I keep coming back so that has to mean they have a 5/5 star rating now doesn't it? Oh it's truly the best sweet/desert/snack shop around! Not too sweet like some places where it feels like the sugar is going to melt your teeth after the first bite.
Susanna Welch
Wanted to compliment Elijah who served me today at the Peachtree Mall store. He was working very hard with many customers, and wearing his mask. Super nice young man!
Jack McClain
Impeccable customer service. I work in the mall and couldn’t get it delivered because of bad internet, but I also couldn’t leave my kiosk. Crystal from Auntie Anne’s was kind enough to walk to the other side of the mall to deliver my order. I’m definitely going to continue ordering from this restaurant. 10/10 recommend for the food and the exceptional customer service
Jack M.
Crystal was so kind. She walked my order to me because I work in the mall and couldn't get it delivered. Great customer service and highly recommend.
i absolutely LOVE the pretzels here and have been going here forever for the signature cinnamon pretzel. Yet today was the worst customer service yet a light skinned girl with her hair in a curly bun was so incredibly rude and i saw no one around to talk to about the situation. the experience was incredibly bad and my daughter even started getting agitated. when i come back i will get management involved.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Cinnamon Sugar Pretzel Nuggets
The best there is!! My girl I this she's the manager put me on to the pizza bites but with the queso cheese. The best combination ever. Check them out way to go team ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Salsa Cheese Dip, Cheese Dip, Pepperoni Pretzel Nuggets
I’ve been coming to this place for years now and it never disappoints. The staff is always super friendly and welcoming. I’ve had everything that they sale here. I always come back for the regular pretzel bits. Not to mention they do an awesome job of keeping the place extremely clean. I highly recommend giving this place a try if you enjoy soft pretzels.
Always accurate order, nice staff, pretzel nuggets are always fresh!
The person making the pretzels had taken my order and money, then resumed making the pretzels without changing their gloves. Order# 34112570. 3131 Manchester Expressway.
Would be nice if they update their time for Sundays. We walk up and they just say sorry we are closed. I looked at the times online and it says till 6pm on Sundays.
Slow service
I love Auntie Anne's in all forms, and always love stopping by for a quick snack! This location is in the mall, so it is a great place to stop by while you do some shopping, and is a fun ambiance overall! The quality of the pretzels were great, and service was timely. All in all, great Auntie Anne's!
Delicious.. staff is very polite and Friendly.. I bought two pretzels for myself. The original pretzel and the garlic pretzel.. both were hot and fresh I always get some mustard to put on my pretzel New York style... Love this place they are normally in the airport but they have one here in Columbus...PS..only one made it to the house..
I enjoyed my cinnamon pretzel at this restaurant, but I did feel that the customer service could have been a little bit warmer. This restaurant was located right by one of the mall entrances.
Restaurantji Recommends
I'm literally addicted and would be back a lot more if it wasn't so EXPENSIVE! I'm gonna bankrupt myself here but I keep coming back so that has to mean they have a 5/5 star rating now doesn't it? Oh it's truly the best sweet/desert/snack shop around! Not too sweet like some places where it feels like the sugar is going to melt your teeth after the first bite.
I'm literally addicted and would be back a lot more if it wasn't so EXPENSIVE! I'm gonna bankrupt myself here but I keep coming back so that has to mean they have a 5/5 star rating now doesn't it? Oh it's truly the best sweet/desert/snack shop around! Not too sweet like some places where it feels like the sugar is going to melt your teeth after the first bite.
Wanted to compliment Elijah who served me today at the Peachtree Mall store. He was working very hard with many customers, and wearing his mask. Super nice young man!
Impeccable customer service. I work in the mall and couldn’t get it delivered because of bad internet, but I also couldn’t leave my kiosk. Crystal from Auntie Anne’s was kind enough to walk to the other side of the mall to deliver my order. I’m definitely going to continue ordering from this restaurant. 10/10 recommend for the food and the exceptional customer service
Crystal was so kind. She walked my order to me because I work in the mall and couldn't get it delivered. Great customer service and highly recommend.