Food was good, the customer service needs improvement, young lady couldn't put her cell phone down long enough to take out order, and still missed items when serviced, had to show my receipt to prove I payed for item.
Lavinia Perser
Great food!
Atmosphere: 5
Food: 5
Service: 5
Jay M.
Service was good. Tender ribs and good BBQ sauce. Highly recommend this place. Friendly and helpful staff.
Adam Graves
BBQ Burger was awesome. Not at all dry.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Brunswick Stew, BBQ Pork, Chicken Tenders, Big Dad, Wings, Grilled Chicken, BBQ, Big Dad Sandwich
Glenn Andrews
Great food as always. Always greeted with a smile. Great atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenders, BBQ, Onion Rings, Big Dad Sandwich
beatlemania by Robert Price
I love shanes great barbecue and good portions. Great food great service. The location in Columbus Georgia and elijay are the best ?
Came in today after leaving Old Chicago Pizza due to the poor customer. I forgot the managers name here at Shanes but he was amazing. He checked on us everytime he walked past us and got fresh sweet tea from the back. This place was super clean and everyone was very kind. Will definitly come back again.
Atmosphere: 5
Food: 5
Service: 5
Holly Sutherland
Love their pulled pork! Oh, and try the BBQ pork salad. It is SO good!Also, little known fact, and I know several people who agree with me on this: Shane's has some of the best hamburgers in Columbus.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ, Fried Okra, Onion Rings
Tyler Vander
I really like the boneless hot wings. Good flavor and spicy, just the way I like it. I feel like the fries could have been seasoned a little better, but they were still good!
Been coming to Shane's for about 5 years now, intermittently. The Columbus and the Newnan location. No problems, no issues. Here recently I have been back in town working. Twice I went here and paid with a debit/credit card. Both times I was asked to show identification!!!! No problem got it. I'll show identification if that's your standard operating procedures. However, I will not be the only individual doing so. Never have I been carded, not once but twice. I asked the cashier if this was something new. The reply was 'yes it is unless we recognize you as a regular. First time I gave benefit of the doubt, great place never had an issue. Second time, I began to question it. Not only was I carded again. The people ahead of me was not. The three people after me was not carded. Definitely wasn't regulars as I listen to the small conversation had. Very disheartening experience. Makes one feel as if, they aren't worthy of eating at this establishment for whatever reason..... I won't be back to this location. So no worries about me further. However I had to let this be known. You can roll the cameras to see around 12pmyoday, to make your own conclusion. Loved this place. Great food, not soo pricey and you get a lot. Happy Holidays, God speed
Atmosphere: 4
Service: 1
Fatema Stukes
I love the customer service I receive and the food never disappoints. My faves are the Pulled pork and Ribs with lotsa spicy bbq sauce & extra Texas toast.
friendly. little slow on getting food due to short staff but otherwise good. needs more desert choices. peach cobler little gummy
Paul Lovejoy McDaniel
The food could have been a whole lot better. The chicken tasted like crackpot chicken and the baked beans tasted like they where straight from the can. And real bbq joints served fresh cut fries.
Marissa styles
What is this? It can't be texas toast bread ??♀️... Order this for lunch and was highly upset about how my food was thrown together. This felt like a school cafeteria lunch. Never again will i eat
Food was good, the customer service needs improvement, young lady couldn't put her cell phone down long enough to take out order, and still missed items when serviced, had to show my receipt to prove I payed for item.
Great food!
Atmosphere: 5
Food: 5
Service: 5
Service was good. Tender ribs and good BBQ sauce. Highly recommend this place. Friendly and helpful staff.
BBQ Burger was awesome. Not at all dry.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Brunswick Stew, BBQ Pork, Chicken Tenders, Big Dad, Wings, Grilled Chicken, BBQ, Big Dad Sandwich
Great food as always. Always greeted with a smile. Great atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenders, BBQ, Onion Rings, Big Dad Sandwich
I love shanes great barbecue and good portions. Great food great service. The location in Columbus Georgia and elijay are the best ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brunswick Stew, BBQ Pork, Chicken Tenders, Sweet Potato Fries, BBQ, Potato Salad, Chicken Wings
Slow service with rude
Atmosphere: 2
Food: 4
Service: 1
Came in today after leaving Old Chicago Pizza due to the poor customer. I forgot the managers name here at Shanes but he was amazing. He checked on us everytime he walked past us and got fresh sweet tea from the back. This place was super clean and everyone was very kind. Will definitly come back again.
Atmosphere: 5
Food: 5
Service: 5
Love their pulled pork! Oh, and try the BBQ pork salad. It is SO good!Also, little known fact, and I know several people who agree with me on this: Shane's has some of the best hamburgers in Columbus.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ, Fried Okra, Onion Rings
I really like the boneless hot wings. Good flavor and spicy, just the way I like it. I feel like the fries could have been seasoned a little better, but they were still good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
Restaurantji Recommends
Been coming to Shane's for about 5 years now, intermittently. The Columbus and the Newnan location. No problems, no issues. Here recently I have been back in town working. Twice I went here and paid with a debit/credit card. Both times I was asked to show identification!!!! No problem got it. I'll show identification if that's your standard operating procedures. However, I will not be the only individual doing so. Never have I been carded, not once but twice. I asked the cashier if this was something new. The reply was 'yes it is unless we recognize you as a regular. First time I gave benefit of the doubt, great place never had an issue. Second time, I began to question it. Not only was I carded again. The people ahead of me was not. The three people after me was not carded. Definitely wasn't regulars as I listen to the small conversation had. Very disheartening experience. Makes one feel as if, they aren't worthy of eating at this establishment for whatever reason..... I won't be back to this location. So no worries about me further. However I had to let this be known. You can roll the cameras to see around 12pmyoday, to make your own conclusion. Loved this place. Great food, not soo pricey and you get a lot. Happy Holidays, God speed
Atmosphere: 4
Service: 1
I love the customer service I receive and the food never disappoints. My faves are the Pulled pork and Ribs with lotsa spicy bbq sauce & extra Texas toast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Pork, Sweet Potato Fries, BBQ, Back Ribs, Baked Beans, Potato Salad, Texas Toast
friendly. little slow on getting food due to short staff but otherwise good. needs more desert choices. peach cobler little gummy
The food could have been a whole lot better. The chicken tasted like crackpot chicken and the baked beans tasted like they where straight from the can. And real bbq joints served fresh cut fries.
What is this? It can't be texas toast bread ??♀️... Order this for lunch and was highly upset about how my food was thrown together. This felt like a school cafeteria lunch. Never again will i eat
Atmosphere: 2
Food: 2
Service: 2