It was the bathroom for me it was nasty, and there was no toilet paper that early in the morning, which meant nobody cleaned it before they closed the night before.
Atmosphere: 4
Food: 4
Service: 4
Courtney Cole
Ordered through door dash twice and each time was easily more delicious than Bruster's (the vanilla ice cream). My star rating doesn't have to do with the food. The container and bag, it was very plain to tell, smelled like weed. At first I thought it was the door dash driver, but I realized the door dash driver couldn't have touched anything but the bag because of how what I ordered was packaged. However, everything INCLUDING the bag smelled like weed. That's pretty bad if the Baskin Robbins employee's hands are so rank that they can't even touch something without leaving that kind of a smell.
Food: 5
Cameron King
Theres no ice
Food: 1
Service: 1
Terri T.
My nephew birthday cake was horrible. My sis sent a pic for a cake. No call or anything. This the cake she received.
Tiffany Clark
My friends and I visited this location after a particularly trying day to enjoy a treat. The employee that served us was patient as there were 6 of us ordering. I ordered a scoop of chocolate chip cookie dough in a sugar cone (which they didn't have). I sat down and began to eat but noticed caramel and nuts. It was Snickers ice cream, but my friend's husband ate it and my friend ordered me a replacement. My friend pointed out that there was a dead fly in one of the tubs and she responded rudely "is that the one you want?" ? Turns out that they didn't have cccd and I settled for cookies and cream. I wouldn't normally complain but that comment was beyond the pale.
Lloyd Lofton
This is what they call a hot fudge sundae, too 3 people to make it, manager had to find hot fudge and they didn’t know what whipped cream was. Worst service in Conyers, go to Dairy Wueen
Alexis A M
Sunday evening outing in lieu of my sons birthday!We decided on ice cream popped in our GPS and found this location off 20 in Conyers. The drive-thru was open but, we opted for the full experience inside. The young lady that served us was nice ? I informed her it was my sons birthday she asked him questions on ice faves and cone type. The place was clean service was good ?? Must try again.
Alexis A
Sunday evening outing in lieu of my sons birthday!We decided on ice cream popped in our GPS and found this location off 20 in Conyers. The drive-thru was open but, we opted for the full experience inside. The young lady that served us was nice ? I informed her it was my sons birthday she asked him questions on ice faves and cone type. The place was clean service was good ?? Must try again.
Megan “Crazygirl” K
The toasted white chocolate latte is delicious ? you can get it hot or cold I got it cold and loved it...
Rayha Lokie
Excellent service at this Dunkin donut Baskin Robbins location. The staff is fast and attentive. The bathroom and seating area was clean and they have plenty of parking and a drive thru. This location great to stop into.
This location is by far my worst experience with Baskin and Robbins. I’ve visited this location about two or three times hoping the service will get better and it hasn’t. Management definitely needs to monitor the employees closely or TEACH them professionalism and customer service. Each time I’ve visited I’m rushed at the drive thru and the ice creams that I select they never have. The employees are rude and act as if you’re bothering them. Each time I have drove off and went to my local Publix and picked up the baskin robbins in their ice cream section! Less hassle and less attitude. If you all want to stay in business please hire a better night crew. You don’t have to worry about my business anymore but I wanted to leave a review for the next person to not waste their time at this location.
Susan Sendelbach
Had to use drive through, which is more challenging to make ice cream and topping choices. However, the staff on drive through were very helpful and pleasant. They even told me all the flavors available today.
Maci Tatum-Duff
I visited this Baskin Robbins today nothing out of my usual visits... Here I am enjoying my ice cream and not even 2 minutes later I noticed a bug in my ice cream. This location has no working number so i wasn't able to get in touch with anyone! Highly disappointed because this location is my go-to!!!
marley cymon
The 2 girls in there had disgusting attitudes, and the ice cream was disgusting. Just don’t go there
Deborah W.
Wish there was a 0 rating. They had no flavors we wanted, said combinations we asked for could not be done and the milk shakes we settled in were watery. The ladies working were extremely rude and pretending they couldn't understand what we were asking for. When I asked for the receipt, I was told it was on the register and I could get it. Are you serious? The horrible attitude of the workers was bad enough, but then to receive such bad milk shakes makes me know that I will never patronize this establishment again and I would never recommend it to anybody.
It was the bathroom for me it was nasty, and there was no toilet paper that early in the morning, which meant nobody cleaned it before they closed the night before.
Atmosphere: 4
Food: 4
Service: 4
Ordered through door dash twice and each time was easily more delicious than Bruster's (the vanilla ice cream). My star rating doesn't have to do with the food. The container and bag, it was very plain to tell, smelled like weed. At first I thought it was the door dash driver, but I realized the door dash driver couldn't have touched anything but the bag because of how what I ordered was packaged. However, everything INCLUDING the bag smelled like weed. That's pretty bad if the Baskin Robbins employee's hands are so rank that they can't even touch something without leaving that kind of a smell.
Food: 5
Theres no ice
Food: 1
Service: 1
My nephew birthday cake was horrible. My sis sent a pic for a cake. No call or anything. This the cake she received.
My friends and I visited this location after a particularly trying day to enjoy a treat. The employee that served us was patient as there were 6 of us ordering. I ordered a scoop of chocolate chip cookie dough in a sugar cone (which they didn't have). I sat down and began to eat but noticed caramel and nuts. It was Snickers ice cream, but my friend's husband ate it and my friend ordered me a replacement. My friend pointed out that there was a dead fly in one of the tubs and she responded rudely "is that the one you want?" ? Turns out that they didn't have cccd and I settled for cookies and cream. I wouldn't normally complain but that comment was beyond the pale.
This is what they call a hot fudge sundae, too 3 people to make it, manager had to find hot fudge and they didn’t know what whipped cream was. Worst service in Conyers, go to Dairy Wueen
Sunday evening outing in lieu of my sons birthday!We decided on ice cream popped in our GPS and found this location off 20 in Conyers. The drive-thru was open but, we opted for the full experience inside. The young lady that served us was nice ? I informed her it was my sons birthday she asked him questions on ice faves and cone type. The place was clean service was good ?? Must try again.
Sunday evening outing in lieu of my sons birthday!We decided on ice cream popped in our GPS and found this location off 20 in Conyers. The drive-thru was open but, we opted for the full experience inside. The young lady that served us was nice ? I informed her it was my sons birthday she asked him questions on ice faves and cone type. The place was clean service was good ?? Must try again.
The toasted white chocolate latte is delicious ? you can get it hot or cold I got it cold and loved it...
Excellent service at this Dunkin donut Baskin Robbins location. The staff is fast and attentive. The bathroom and seating area was clean and they have plenty of parking and a drive thru. This location great to stop into.
Restaurantji Recommends
This location is by far my worst experience with Baskin and Robbins. I’ve visited this location about two or three times hoping the service will get better and it hasn’t. Management definitely needs to monitor the employees closely or TEACH them professionalism and customer service. Each time I’ve visited I’m rushed at the drive thru and the ice creams that I select they never have. The employees are rude and act as if you’re bothering them. Each time I have drove off and went to my local Publix and picked up the baskin robbins in their ice cream section! Less hassle and less attitude. If you all want to stay in business please hire a better night crew. You don’t have to worry about my business anymore but I wanted to leave a review for the next person to not waste their time at this location.
Had to use drive through, which is more challenging to make ice cream and topping choices. However, the staff on drive through were very helpful and pleasant. They even told me all the flavors available today.
I visited this Baskin Robbins today nothing out of my usual visits... Here I am enjoying my ice cream and not even 2 minutes later I noticed a bug in my ice cream. This location has no working number so i wasn't able to get in touch with anyone! Highly disappointed because this location is my go-to!!!
The 2 girls in there had disgusting attitudes, and the ice cream was disgusting. Just don’t go there
Wish there was a 0 rating. They had no flavors we wanted, said combinations we asked for could not be done and the milk shakes we settled in were watery. The ladies working were extremely rude and pretending they couldn't understand what we were asking for. When I asked for the receipt, I was told it was on the register and I could get it. Are you serious? The horrible attitude of the workers was bad enough, but then to receive such bad milk shakes makes me know that I will never patronize this establishment again and I would never recommend it to anybody.