Bojangles

3285 Keith Bridge Rd, Cumming
(770) 889-7920

Recent Reviews

SML Designs

Wonderful experience!! Awesome ladies working at this location! Cece, Anna, Megan… you are such a blessing to this pregnant woman with a craving for Bojangles! Thank you for your kindness to me and my son and for going above and beyond to serve me well!! The customer service is top notch here!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cajun Chicken Sandwich Combo - 10 30am to Close

livelife2

What the hec happened!!! This place need major work!!!! From food to workers it’s a disaster and we won’t be back it’s poorly managed and no one seems to care. Could be a great place if it was taken care of and people

Atmosphere: 2

Food: 2

Service: 2

Heather Jones

Order was 100% incorrect. Went through the drive thru and ordered a Steak Biscuit and a Sausage Biscuit and got 2 Cajun Chicken Biscuits. Seems like a reoccurring problem at this location. Check your orders before you pull away from the window or you will be disappointed. Wasted stop, money and food.

Atmosphere: 1

Food: 1

Service: 1

Gio Aguilar

So it took a bit longer than 20 minutes to get my food, which I was about to just ask for my money back since my lunch break is only 30 minutes. The biscuit was okay, nothing special, but nothing bad. The fries were over seasoned, but it's always like that at bojangles, in my opinion. It's my own fault. I usually ask with no seasoning, but I forgot to this time. The Mac and cheese was lukewarm it's never burning hot in other locations I've been to, but it's never been this temperature. If I had eaten there, I would have just asked for a refund on the Mac and cheese, but I had already left and was at work when I ate my meal. Most likely, I'll give it another chance in the future since the Gainesville location is closed, so this one is nearest to me.

Atmosphere: 3

Food: 2

Service: 1

Recommended dishes: French Fries, Macaroni and Cheese

Michelle Graham

After avoiding this location for over a year, my family decided to give it another try. What a bad decision. This location is a joke. WHY DOES THE OWNER NOT CARE ABOUT THIS?!! There are so many bad reviews, yet nothing is obviously changing! Our food took forever (20 minutes of waiting)- there were people coming in constantly complaining about not getting their order correct in the drive thru, the employees were yelling at each other…the floor was filthy. Oh, and we were one of only two groups eating inside- so the dining area was not busy. I just honestly can’t believe a business can run this way. SAVE yourself the disappointment, and go down the street to Dairy Queen, or the awesome Burger King on Browns Bridge- this place doesn’t deserve your time. This location needs a complete makeover!!!!!!

Atmosphere: 1

Food: 1

Service: 1

Andrew Rodriguez

I used to not have good service when going on Sunday mornings... but now a days with CeCe running the show in the past recent months it has been a huge difference...she is on Top Of The Staff and keeping the flow going pretty good. This Sunday morning I went inside my family order and saw her in action. She is a calm , cool, manager and I can tell her Staff follows her lead. 5 Stars Service, 5 Stars Food it was great, and 5 Stars for the inside Service Customers appeared Satisfied. And THESE DAYS it's hard enough to have even decent service let alone the rest of the experience in the food service industry.

Atmosphere: 5

Food: 5

Service: 5

Matt Langley

Order a sausage biscuit this morning and bit into the nastiest ball of hair and god knows what. Absolutely

Atmosphere: 3

Food: 1

Service: 3

Recommended dishes: Sausage Biscuit

Natalie Kowalewski

They’ll get your order right 50% of the time. I don’t know how you can hear “chicken supreme tender combo w/ honey mustard ” and give a two piece bone-in combo with no sauce. Disappointed and sauceless.

Atmosphere: 3

Food: 4

Service: 1

Delo's world Money

I am not exaggerating at all, this is the best chicken I have ever ate in my life cook well done all the way to the Bone taste throughout the whole chicken the skin all the way to the Bone. If my teeth was not so bad I probably would have ate the bone. Crunchy on the outside juicy and tender on the inside. I wish I lived closer to this restaurant.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken

Roadpala

Garbage staff and service, doesn't even have chicken ready at the middle of the day on a thursday. Should you try to accomodate and supplement your order with tenders they'll take your money then not make your food and act confused when you want a refund after 20 minutes of them doing nothing.Whole restaurant is incompetent, spend your money at Popeyes down the road instead.

Atmosphere: 1

Food: 1

Service: 1

Ashton Johnson

We’re sitting for 20 minutes waiting for my food food was cold. The workers were not stop talking to each other and wouldn’t help customers.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Fried Chicken

Debra Borowski

They never have chicken meals available, this place is horrible. I have no idea how they are still in business.

Atmosphere: 1

Food: 1

Service: 1

Russell Baker

Understaffed and disorganized equals inefficient. Went inside because the drive thru love was wrapped around the building. It took 24 minutes to get biscuits to go.

Zachary M.

Went through drive thru to order breakfast and both our drinks were watered down to the point where we couldn't just tasted water.

Good Eat M.

Always want to try and ever time we come to GA they never have a chicken sandwiches. What's up with this place and why are they even open!!

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