The food is good, but they always run out of ingredients. They don’t bother to refill the ingredients.They don’t even bother to refill the sauces, how much of work is it just to refill the sauces? They would just say they ran out of the sauces.If they had to prepare sauces from scratch it would be a different issue, but I assume the sauces are not prepared in house. They just need to refill the readily available sauces in the sauce bottles.
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Saffron Basmati Rice, Cava Build Your Own Bowl, Roasted Eggplant, Greek Chicken, Spicy Lamb, Spicy Chicken, Crispy Falafel
Kelz Fields
This was my second visit to Cava, but this time I ordered takeout. Unfortunately, it was a complete nightmare.Several customers, myself included, waited over 30 minutes past our promised pick-up times. Some folks even left empty-handed, never receiving their orders at all.I had my heart set on a falafel pita, but after waiting for half an hour, I was told they were out of falafel. Disappointed, I requested a refund since nothing else appealed to me at that point.Here's where things got truly frustrating. The staff, including a manager named Ariel who came across as incredibly rude and unprofessional, informed me they couldn't process a refund in-store. Apparently, I had to research the company's refund policy online (She said to Google it) – all on my own time after a disappointing wait. Mason, guest relations, came out to speak to me and he apologized for her behavior which unfortunately this is not the first time she has provided horrible service to a customer.To add insult to injury, hygiene practices were appalling. The staff used the same pair of gloves for everything – handling food, taking payments, cleaning surfaces, and then going right back to touching customers' orders. This is not only disgusting but a major concern for people with food allergies like myself. Cross-contamination is a serious health hazard.Needless to say, I won't be returning to this Cava location. The combination of long wait times, lack of customer service, and poor hygiene makes me question their ability to stay in business for long. If you're considering Cava takeout, I strongly recommend going elsewhere.
Atmosphere: 1
Food: 1
Service: 1
mark gregory
Always love bringing the family here. Everyone loves it! They have great service and food is great!
Atmosphere: 5
Food: 5
Service: 5
Suyash Agrawal
They need to do a better job in training their staff about informing customers about ingredients that they have run out off before placing the order. They were out of atleast 5 things on a friday evening and we only found out half way through building our pita and bowls. The food was fresh but they could work on the presentation for sure.
Atmosphere: 4
Food: 3
Service: 2
Madison Davis
Absolutely amazing food, love eating here! The service is awesome too, always kind and helpful. Noticed a difficult customer, and one of the employees Mason handled the situation with composure! Will definitely be a frequent lunch
Atmosphere: 4
Food: 5
Service: 5
Ian Prado
Great and I love this place !
Atmosphere: 5
Food: 5
Service: 5
Carissa Dolby
Great service and food. 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken
Eric Abbott
Waiting 35 mins past pick up time
Harlee Kay
This is my favorite resturant in this world I love
Atmosphere: 5
Food: 5
Service: 5
Chai Surya
Don't go on weekdays they try to scrape bottoms and rice was dried out.
I meet a friend there often because I like to eat healthy and my spouse doesn't. Food is tasty and fresh. Nice folks working there. Clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vinaigrette, Vegetable Bowl, Cava Build Your Own Bowl, Roasted Eggplant, Traditional Hummus
Jase Cash
Awesome place, awesome manager.
Atmosphere: 5
Food: 5
Service: 5
xirevolutionogb
Mason was very
Atmosphere: 5
Food: 5
Service: 5
Hunter Wortman
Love love love this place. 5 stars isn’t enough. Friendly staff, inviting atmosphere and the food is top notch. Can’t wait to come back.
Atmosphere: 5
Food: 5
Service: 5
Shawn Rainey
I always love going to cava for their build your own bowls. They have such a great selection of meats and sauces and bases that you really can’t beat it. The chips are to die for too!!
The food is good, but they always run out of ingredients. They don’t bother to refill the ingredients.They don’t even bother to refill the sauces, how much of work is it just to refill the sauces? They would just say they ran out of the sauces.If they had to prepare sauces from scratch it would be a different issue, but I assume the sauces are not prepared in house. They just need to refill the readily available sauces in the sauce bottles.
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Saffron Basmati Rice, Cava Build Your Own Bowl, Roasted Eggplant, Greek Chicken, Spicy Lamb, Spicy Chicken, Crispy Falafel
This was my second visit to Cava, but this time I ordered takeout. Unfortunately, it was a complete nightmare.Several customers, myself included, waited over 30 minutes past our promised pick-up times. Some folks even left empty-handed, never receiving their orders at all.I had my heart set on a falafel pita, but after waiting for half an hour, I was told they were out of falafel. Disappointed, I requested a refund since nothing else appealed to me at that point.Here's where things got truly frustrating. The staff, including a manager named Ariel who came across as incredibly rude and unprofessional, informed me they couldn't process a refund in-store. Apparently, I had to research the company's refund policy online (She said to Google it) – all on my own time after a disappointing wait. Mason, guest relations, came out to speak to me and he apologized for her behavior which unfortunately this is not the first time she has provided horrible service to a customer.To add insult to injury, hygiene practices were appalling. The staff used the same pair of gloves for everything – handling food, taking payments, cleaning surfaces, and then going right back to touching customers' orders. This is not only disgusting but a major concern for people with food allergies like myself. Cross-contamination is a serious health hazard.Needless to say, I won't be returning to this Cava location. The combination of long wait times, lack of customer service, and poor hygiene makes me question their ability to stay in business for long. If you're considering Cava takeout, I strongly recommend going elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Always love bringing the family here. Everyone loves it! They have great service and food is great!
Atmosphere: 5
Food: 5
Service: 5
They need to do a better job in training their staff about informing customers about ingredients that they have run out off before placing the order. They were out of atleast 5 things on a friday evening and we only found out half way through building our pita and bowls. The food was fresh but they could work on the presentation for sure.
Atmosphere: 4
Food: 3
Service: 2
Absolutely amazing food, love eating here! The service is awesome too, always kind and helpful. Noticed a difficult customer, and one of the employees Mason handled the situation with composure! Will definitely be a frequent lunch
Atmosphere: 4
Food: 5
Service: 5
Great and I love this place !
Atmosphere: 5
Food: 5
Service: 5
Great service and food. 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken
Waiting 35 mins past pick up time
This is my favorite resturant in this world I love
Atmosphere: 5
Food: 5
Service: 5
Don't go on weekdays they try to scrape bottoms and rice was dried out.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
I meet a friend there often because I like to eat healthy and my spouse doesn't. Food is tasty and fresh. Nice folks working there. Clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vinaigrette, Vegetable Bowl, Cava Build Your Own Bowl, Roasted Eggplant, Traditional Hummus
Awesome place, awesome manager.
Atmosphere: 5
Food: 5
Service: 5
Mason was very
Atmosphere: 5
Food: 5
Service: 5
Love love love this place. 5 stars isn’t enough. Friendly staff, inviting atmosphere and the food is top notch. Can’t wait to come back.
Atmosphere: 5
Food: 5
Service: 5
I always love going to cava for their build your own bowls. They have such a great selection of meats and sauces and bases that you really can’t beat it. The chips are to die for too!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vegetable Bowl, Avocado, Chicken & Rightrice, Lemon Chicken, Spicy Chicken, Greek Salad