Food quality still a question mark. Fresh hot food was expected.. The patty for my sandwich was not at all hot. Foul smell felt in the meat.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Sandwich
Madhuri Reddy
Worst staff very bad customer treatment as app is not working for orders and website is down they don’t care about those and says it’s corporate not sure which world this store is running. They need to train that cashier for customer services.
Food: 5
Service: 1
Drew L
They won’t let you order at the counter unless you pay cash. Kiosks are slow, not responsive, and don’t have all menu options. Took 8 minutes to place an order for 4 people. Once submitted it took 27 minutes for the food to come out. No line in the drive thru and nobody else inside. 7 people in the kitchen. Two on their phones. What are these folks doing?!?!
Atmosphere: 2
Food: 1
Service: 1
Coon man
food was good service was very bad. treated me very rudely with no customer service.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Burger
Jay Nelson
Always fast and efficient during lunch hours at the drive thru. The $5 lunch is the best price around for a full meal for fast food chains.
Atmosphere: 5
Food: 5
Service: 5
scott shabdue
Very hit or miss, which is very sad for me. I lived down the street from Dave Thomas and Jim Near (the CEO that died at the Atlanta Olympic games) the Wendy stores around Columbus, Ohio stores were always on point, probably scared of spot visits.The service is slow, especially since I'm usually the only one in the drive thru. Don't always have my complete order. I've never been inside, so I can't attest to atmosphere.The food has usually been good.
Food: 4
Service: 2
Recommended dishes: Hamburger, Burger
Jeremy Hilburn
Asked for a McChicken and they apparently don’t got it other good is good
Atmosphere: 5
Food: 3
Service: 5
Chaun H.
Horrible customer service! I ordered a JBC Biggie bag which is 5$ the manager charged me for a double stack 6$ bag then when I brought it to her attention after me finding out by biting into my sandwich she gave me a glare and didn't say sorry or that she could make it right. she just threw my sandwich away and gave me what I ordered then I had to hassle her for the one dollar back she acted like she didn't wanna give me . smh a manager should know some type of customer service . The lobby needed cleaning
VrIsH
Superb food.. I am wondering why we didn’t eat here..Fast service, warm food, plenty of sitting area.Their spicy is really spicy. ?️ I so loved the crispy crumbs in burger. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S French Fries, Sandwich, Salad, Cheeseburger, Burger
Check your receipt. Just been charged for a combo while getting a sandwich. My loss. I am not driving back there for two bucks :-/
Jay R.
I ordered a number 1. The person to take my order was pilot but the people making my food were goofing around the whole time. It took about 11 minutes for them to get my food while I was in a rush. And they had little customers inside and outside. Another thing I find strange is how much they cuss and talk about there personal lives in-front of customers. 0-10, if I could put zero stars I would. DONT COME HERE!!!!!
Brian McClard
People are great. Service was good. The food was just really sub par. Frozen chicken from my freezer tastes better. Bland and tasteless. Not the employees fault. That's a corporate decision.
Atmosphere: 5
Food: 2
Service: 5
francesca higham
Got kid's meal. Not bad.Glad they are open inside.
Atmosphere: 4
Food: 5
Service: 5
Jocelyn Rebman
Ordered a grilled chicken sandwich wrapped in lettuce because i’m allergic to gluten which is the breading on the chicken. After we got to the window it was not grilled chicken. I told them that I couldn’t eat this and they didn’t care. They said they didn’t have grilled chicken after I get it every time I come. They were rude about it. So I went inside and told them and they said they could not do anything about it. So they told me I could get something else and pay the difference and she charged me for the whole salad I ended up getting. This place is the worst Wendy’s that I have been to. Then not to mention they didn’t give me the large fry that I payed for.
Good Wendy's
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Burger
Food quality still a question mark. Fresh hot food was expected.. The patty for my sandwich was not at all hot. Foul smell felt in the meat.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Sandwich
Worst staff very bad customer treatment as app is not working for orders and website is down they don’t care about those and says it’s corporate not sure which world this store is running. They need to train that cashier for customer services.
Food: 5
Service: 1
They won’t let you order at the counter unless you pay cash. Kiosks are slow, not responsive, and don’t have all menu options. Took 8 minutes to place an order for 4 people. Once submitted it took 27 minutes for the food to come out. No line in the drive thru and nobody else inside. 7 people in the kitchen. Two on their phones. What are these folks doing?!?!
Atmosphere: 2
Food: 1
Service: 1
food was good service was very bad. treated me very rudely with no customer service.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Burger
Always fast and efficient during lunch hours at the drive thru. The $5 lunch is the best price around for a full meal for fast food chains.
Atmosphere: 5
Food: 5
Service: 5
Very hit or miss, which is very sad for me. I lived down the street from Dave Thomas and Jim Near (the CEO that died at the Atlanta Olympic games) the Wendy stores around Columbus, Ohio stores were always on point, probably scared of spot visits.The service is slow, especially since I'm usually the only one in the drive thru. Don't always have my complete order. I've never been inside, so I can't attest to atmosphere.The food has usually been good.
Food: 4
Service: 2
Recommended dishes: Hamburger, Burger
Asked for a McChicken and they apparently don’t got it other good is good
Atmosphere: 5
Food: 3
Service: 5
Horrible customer service! I ordered a JBC Biggie bag which is 5$ the manager charged me for a double stack 6$ bag then when I brought it to her attention after me finding out by biting into my sandwich she gave me a glare and didn't say sorry or that she could make it right. she just threw my sandwich away and gave me what I ordered then I had to hassle her for the one dollar back she acted like she didn't wanna give me . smh a manager should know some type of customer service . The lobby needed cleaning
Superb food.. I am wondering why we didn’t eat here..Fast service, warm food, plenty of sitting area.Their spicy is really spicy. ?️ I so loved the crispy crumbs in burger. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S French Fries, Sandwich, Salad, Cheeseburger, Burger
Restaurantji Recommends
Check your receipt. Just been charged for a combo while getting a sandwich. My loss. I am not driving back there for two bucks :-/
I ordered a number 1. The person to take my order was pilot but the people making my food were goofing around the whole time. It took about 11 minutes for them to get my food while I was in a rush. And they had little customers inside and outside. Another thing I find strange is how much they cuss and talk about there personal lives in-front of customers. 0-10, if I could put zero stars I would. DONT COME HERE!!!!!
People are great. Service was good. The food was just really sub par. Frozen chicken from my freezer tastes better. Bland and tasteless. Not the employees fault. That's a corporate decision.
Atmosphere: 5
Food: 2
Service: 5
Got kid's meal. Not bad.Glad they are open inside.
Atmosphere: 4
Food: 5
Service: 5
Ordered a grilled chicken sandwich wrapped in lettuce because i’m allergic to gluten which is the breading on the chicken. After we got to the window it was not grilled chicken. I told them that I couldn’t eat this and they didn’t care. They said they didn’t have grilled chicken after I get it every time I come. They were rude about it. So I went inside and told them and they said they could not do anything about it. So they told me I could get something else and pay the difference and she charged me for the whole salad I ended up getting. This place is the worst Wendy’s that I have been to. Then not to mention they didn’t give me the large fry that I payed for.
Atmosphere: 1
Food: 1
Service: 1