Dunkin'

6092 Covington Hwy, Decatur
(678) 418-2974

Recent Reviews

Wanda Porter

Never get my order right! And I order from my app.

Atmosphere: 1

Food: 1

Service: 1

Sarah Garcia

I waited in line inside for 30 minutes to order a coffee. It seemed to be 6 people working including the manager. The manager was very rude to the employees, was yelling about how she wants to quit and made belittling statements to customers and staff. I understand this location has been busier because the other location in the area is closed for renovations but her behavior is unacceptable. I hope she does quit so those kind employees that were doing the best they could can work in a healthier environment. Also it was very hot inside the building.

Atmosphere: 1

Food: 3

Service: 3

Recommended dishes: Hash Browns, Donuts

E H

Door dash. Ordered hash rounds turkey sausage egg cheese on raisin bagel. My first and last time. Hash rounds two days old at least burnt and sandwich had to put in oven. Egg questionable. I did order a latte with 2 carmels and butter pecan couldn’t taste any flavors. This order was a hot mess for $15. They give you anything because it is door dash. I’m hungry and this is not worth giving a dog. Eat at your own risk wasted money

Food: 1

Crivaine

Store door was closed during open hours without any note or warning. Drive through open and busy. People who previously submitted walk-in mobile orders could not retrieve their items if they wanted to get to work/school on time.

Atmosphere: 1

Service: 1

Jerome Jeffers

Don't waste your time. These ladies try but it's not workin out. Between the extra long wait times when the inside is empty and being out of products it's not worth your

Atmosphere: 1

Food: 1

Service: 1

Francesca Gourdet

This is by far the worse dunkin donuts in the area. 90 percent of the time they do not have anything you request, Simple items like DONUTS! Close this location ASAP!

Atmosphere: 2

Food: 1

Service: 2

Augustine CARTER

The food is always a little warm, not hot at all. The young lady needed more help at 5:30 am.

Food: 3

caritas card

Sat in line for 45 minutes horrible

Atmosphere: 1

Food: 5

Service: 1

Jasmine Briggs

Only came here because panola is under remodel but it’s a waste. They gave me an iced coffee that was sitting and not freshly made. This location needs to close asap! Lobby is dirty!

Food: 1

Service: 1

Garrison Conley

They are closed at 4:00pm on a Tuesday. Wow.

Service: 1

KING HAILESELASIYA

Nice people and best manger works here, she don’t have time for no bulllshit and i found that very interesting! She is strict in good way!!!! Nice and sweet black girl work in the front too. She greets everyone.

Atmosphere: 5

Food: 5

Service: 5

Kathy Rockwell

Stood at the register for 3 minutes and no one acknowledged me.

Service: 1

Calvin Walker

Went through the drive thru to pick up a few items in a hurry.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Donuts

IC Hookah

This Dunkin' Donuts location poses challenges with its awkward parking and drive-through setup. It would be more convenient if parking and drive-through service were easier. Unfortunately, I couldn't go inside to dine, possibly due to the time of the evening, which is understandable.On a positive note, the customer service was excellent. The staff, despite not having a few items from the menu I requested, were polite. I'll give them the benefit of the doubt considering the late hour, but it's worth mentioning that Dunkin' Donuts is known for having everything available on their menu. Maintaining a well-stocked inventory ensures customers can enjoy the treats they expect, contributing to a positive and happy experience. I hope they work on keeping items in stock to consistently meet the expectations of customers seeking a delightful Dunkin' Donuts experience.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Donuts

Weam Ali

The one star for the Good employees. The store has no running bathrooms for customers and no napkins. Old coffee/wrong orders

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