DOES THIS PLACE EVEN HAVE AN OWNER OR A MANAGER?IT SEEMS LIKE IT IS STAFFED BY YOUNG LIBERAL MORONS THAT COULD ABSOLUTELY NOT CARE ANY LESS.THEY TRY REALLY HARD TO BE AS APATHETIC AND RUDE TO CUSTOMERS AS THEY COULD BE.ARE THERE ANY ACTUAL ADULTS INVOLVED IN THIS JOKE OF A COMPANY AT ALL?IF SO, WHAT ARE YOUR NAMES?DO YOU MORONS NOT SEE THE LIST OF A HUNDRED ONE STAR REVIEWS???HELLLOOO?!?! ARE YOU THERE AT ALL???
Atmosphere: 1
Food: 1
Service: 1
Joshua Sears
Ordered a giant sandwich for take-out and received a call after placing informing me that they were out of white bread and that my options were either receiving a wrap, wheat bread, or refund. Opted for a wrap expecting either to receive what I paid or an adequate substitute but ended up paying for a $15 8 inch wrap.
Atmosphere: 2
Food: 2
Service: 1
Solomon Blacc
Just shut the location down
Service: 1
Lenekra Turner
The cashier today was very friendly and helpful! But the guy making the sandwiches between the hours of noon to 1pm was unprofessional and didn’t want to hear feedback at all. I normally don’t do reviews unless I have something good to say. But I had to write this one. Never have I been treated this way.
Atmosphere: 4
Food: 1
Service: 1
C J
Will this location ever get my order right? The order accuracy and morale of this place is horrendous. They forgot my add-ons last time too. Went out of my way to clearly state that I wanted three add-ons. None of them were included. Last time I ate at the store so I was able to tell them they forgot but I’m already home now. Order accuracy has been correct like one or two out of ten times, no joke. Also, please train your employees better. The newer ones really don’t know what they’re doing like they got no training and there are others that look sooo apathetic and it shows.
Al Natanagara
The service her is just BAD. they process orders arbitrarily, aren’t clear about announcing or taking orders, and they just don’t seem to care.
Atmosphere: 2
Food: 3
Service: 1
Cara Scharer
Recommend
Food: 1
Service: 1
Carmen Ruth
This location should NEVER be visited. When we walked in, the young man behind the counter that took my order had on can headphones and refused to greet me. When I sat at one of the booths I messed up my shirt and pants because the booth was sticky. I curiously began to look around the store and began to notice how truly filthy the floors, seats, table, and drink station was. I took pictures then asked for refund and the store manager’s name. He told me his name was rock but it wasn’t. His name was Adrian and he was exceptionally rude taking no responsibility or accountability for the condition of the store or lack of customer service. Truly a disappointing experience.
Jabril Daily
Terrible service. Took them two hours to deliver to me and I’m only a couple streets over. Should have waited until I got off. Never ordering from this location again.
Atmosphere: 1
Food: 1
Service: 1
J. P.
I visited at 8:20pm to place an order and the door was locked and staff were ignoring me. The store closes at 9pm. I would understand if I came 10mins before close.
I was the only person in the restaurant with three employees. They got my order wrong.
Atmosphere: 1
Food: 5
Service: 1
Adrianne Merideth
I ordered a BLT. The bread was tough. They forgot to put on the mustard.
Atmosphere: 3
Food: 3
Service: 3
Breanna Moore
I came in around 8:30 pm. There were two young men working. No one greeted me but at this point I’d go insane expecting any customer service in Atlanta. I ordered a roast beef sandwich and paid. As I made my drink, the young man making my order told me they didn’t have provolone cheese and I could instead get SHREDDED PARMESAN. I asked how do you run out of provolone sliced cheese at a sandwich shop and he responded we just haven’t cut more. We stared at each other for a few seconds and I requested a refund. Why would you stand in my face AFTER I paid, to say I have the ingredients to make your sandwich I just don’t feel like doing it for you. I will never return to this location.
Atmosphere: 1
Service: 1
Noman Nayani
335 W Ponce de Leon Ave, Decatur, GA 30030.Never ever come to this location again I placed to go order for hunter’s club and they gave me sandwich after reaching home when I opened they gave me empty bread when I call to this location the boy who works there he straight refused that I didn’t order to this location. I request all customers if you go to this location ever please check your order before you left from there that what you get for what you paid.
Atmosphere: 1
Food: 1
Service: 1
Britney Smith
This was my first time at Jimmy Johns and it was not a pleasant atmosphere. I walked in the staff were just talking amongst themselves. No one greeted me. The cashier looked like she had an attitude about something and just wasn't hospitable. I informed her that I was a first timer, and I did have a question about the sandwiches. I had to ask her to repeat herself because she was mumbling.At the end of the transaction. Instead of her saying anything, she just walked away. I stood there waiting on a receipt or something. Another staff member walked up and asked what I needed. And I said a receipt. She said oh you get it when you get your sandwich. I said thank you. But it would have been nice to know that instead of the first staff member just walking off.She definitely didn't make the experience pleasant.
DOES THIS PLACE EVEN HAVE AN OWNER OR A MANAGER?IT SEEMS LIKE IT IS STAFFED BY YOUNG LIBERAL MORONS THAT COULD ABSOLUTELY NOT CARE ANY LESS.THEY TRY REALLY HARD TO BE AS APATHETIC AND RUDE TO CUSTOMERS AS THEY COULD BE.ARE THERE ANY ACTUAL ADULTS INVOLVED IN THIS JOKE OF A COMPANY AT ALL?IF SO, WHAT ARE YOUR NAMES?DO YOU MORONS NOT SEE THE LIST OF A HUNDRED ONE STAR REVIEWS???HELLLOOO?!?! ARE YOU THERE AT ALL???
Atmosphere: 1
Food: 1
Service: 1
Ordered a giant sandwich for take-out and received a call after placing informing me that they were out of white bread and that my options were either receiving a wrap, wheat bread, or refund. Opted for a wrap expecting either to receive what I paid or an adequate substitute but ended up paying for a $15 8 inch wrap.
Atmosphere: 2
Food: 2
Service: 1
Just shut the location down
Service: 1
The cashier today was very friendly and helpful! But the guy making the sandwiches between the hours of noon to 1pm was unprofessional and didn’t want to hear feedback at all. I normally don’t do reviews unless I have something good to say. But I had to write this one. Never have I been treated this way.
Atmosphere: 4
Food: 1
Service: 1
Will this location ever get my order right? The order accuracy and morale of this place is horrendous. They forgot my add-ons last time too. Went out of my way to clearly state that I wanted three add-ons. None of them were included. Last time I ate at the store so I was able to tell them they forgot but I’m already home now. Order accuracy has been correct like one or two out of ten times, no joke. Also, please train your employees better. The newer ones really don’t know what they’re doing like they got no training and there are others that look sooo apathetic and it shows.
The service her is just BAD. they process orders arbitrarily, aren’t clear about announcing or taking orders, and they just don’t seem to care.
Atmosphere: 2
Food: 3
Service: 1
Recommend
Food: 1
Service: 1
This location should NEVER be visited. When we walked in, the young man behind the counter that took my order had on can headphones and refused to greet me. When I sat at one of the booths I messed up my shirt and pants because the booth was sticky. I curiously began to look around the store and began to notice how truly filthy the floors, seats, table, and drink station was. I took pictures then asked for refund and the store manager’s name. He told me his name was rock but it wasn’t. His name was Adrian and he was exceptionally rude taking no responsibility or accountability for the condition of the store or lack of customer service. Truly a disappointing experience.
Terrible service. Took them two hours to deliver to me and I’m only a couple streets over. Should have waited until I got off. Never ordering from this location again.
Atmosphere: 1
Food: 1
Service: 1
I visited at 8:20pm to place an order and the door was locked and staff were ignoring me. The store closes at 9pm. I would understand if I came 10mins before close.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I was the only person in the restaurant with three employees. They got my order wrong.
Atmosphere: 1
Food: 5
Service: 1
I ordered a BLT. The bread was tough. They forgot to put on the mustard.
Atmosphere: 3
Food: 3
Service: 3
I came in around 8:30 pm. There were two young men working. No one greeted me but at this point I’d go insane expecting any customer service in Atlanta. I ordered a roast beef sandwich and paid. As I made my drink, the young man making my order told me they didn’t have provolone cheese and I could instead get SHREDDED PARMESAN. I asked how do you run out of provolone sliced cheese at a sandwich shop and he responded we just haven’t cut more. We stared at each other for a few seconds and I requested a refund. Why would you stand in my face AFTER I paid, to say I have the ingredients to make your sandwich I just don’t feel like doing it for you. I will never return to this location.
Atmosphere: 1
Service: 1
335 W Ponce de Leon Ave, Decatur, GA 30030.Never ever come to this location again I placed to go order for hunter’s club and they gave me sandwich after reaching home when I opened they gave me empty bread when I call to this location the boy who works there he straight refused that I didn’t order to this location. I request all customers if you go to this location ever please check your order before you left from there that what you get for what you paid.
Atmosphere: 1
Food: 1
Service: 1
This was my first time at Jimmy Johns and it was not a pleasant atmosphere. I walked in the staff were just talking amongst themselves. No one greeted me. The cashier looked like she had an attitude about something and just wasn't hospitable. I informed her that I was a first timer, and I did have a question about the sandwiches. I had to ask her to repeat herself because she was mumbling.At the end of the transaction. Instead of her saying anything, she just walked away. I stood there waiting on a receipt or something. Another staff member walked up and asked what I needed. And I said a receipt. She said oh you get it when you get your sandwich. I said thank you. But it would have been nice to know that instead of the first staff member just walking off.She definitely didn't make the experience pleasant.
Atmosphere: 1
Food: 4
Service: 1