Subway

3910 Flat Shoals Pkwy Suite 101, Decatur
(470) 788-8124

Recent Reviews

Ju'an Johnson

First time i came the employees sat there looking at me when I came in to pick up my order... disappointed. I'm not sure if it's new staff or new management but the service has gotten a lot better

Atmosphere: 4

Service: 5

Recommended dishes: Subway Footlong Cookie

Dipjothi paul

under new management, the service is very fast and clean. They also accept coupons unlike most other subways.

Atmosphere: 5

Food: 5

Service: 5

Taylor Suggs

Horrible attitudes, horrible service, rude all around.

Atmosphere: 1

Food: 1

Service: 1

Michellia

My veggie sub was good. This store is under new management. The new manager has a bright future ahead of him. I pray that Abba Yawah, places an amazing mentor over him.Vegetarian options: Subway has a great vegetarian selection.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Sandwich

Patrice Prayer

The BEST SUBWAY. It's always clean the the Bread is ALWAYS fresh when I visit this location. The safe is very friendly.

Atmosphere: 5

Food: 5

Service: 5

Patricia Smith

Deserves to be closed. Had none of what i ordered online (no bread, lettuce, cheese) and refused to refund me. Thats theft. Poorly ran store being ran by felons.

Atmosphere: 1

Food: 1

Service: 1

Eric Brinn

This is the second time that I've visited the store and they have been short on supply. In addition to what seems to be a severe lack of resources, the customer service was absolutely deplorable. Upon enteringthe store, employees were in the back having a spirited discussion, ignoring the the fromt of the store. After waiting for 15 minutes to be acknowledged, I was finally greeted with an attitude, like I was wrong for wanting to spend my money with a company that I've been patronizing since i was 16 years old. I decided to take my buisness elsewhere. There's no need to continue, I'm very disappointed,AND I HOPE THAT MANAGEMENT CLEANS HOUSE AND BRINGS IN WORTHY EMPLOYEES THAT UNDERSTAND THE MEANING OF QUALITY CUSTOMER SERVICE.

Atmosphere: 1

Food: 1

Service: 1

kee-kee Wyatt Otaru

I love the tuna and banana peppers sandwich !

Atmosphere: 5

Food: 5

Service: 5

Danyelle Favors

Last night at 9:02 I pulled up right in front of the door, a child customer about seven or eight came to lock the doors. I knock on the door. The two men workers ignored me. I waited about 7mins before someone looked at me. Yet he looked away. There was also a DoorDash order that didn’t get completed waiting outside with me. they had no sign stating they were going to closed before 10pm. I will not be back not for this but for one other time I went just rude loud gettho music shacking their dread dancing around so unprofessional.

Atmosphere: 1

Food: 1

Service: 1

john doe

How is is 9:38 and the doors are locked? Y’all close at 10 though smh that’s what happens when hood plp work there and you know what I mean when I say hood

Atmosphere: 1

Food: 1

Service: 1

Anjennette Nesby

I didn't get a chance to order. The associate was locking the door. I think there was a robbery that had just occured.

V L

Online mobile order they do not read special instructions and make the sandwich they way they want, not the customer choice.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Sandwich

Xaynah

I am writing this review just to shout out Ari and her coworker. They were swamped and it was only the two of them in the store and they were getting customers out with ease and the customer service was still very much on point ! Great job!

Atmosphere: 5

Food: 3

Service: 5

Alex Davis

Staff pays more attention to each other engaging in personal conversations instead of paying attention to customers...leadership is definitely needed or business will go

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Sandwich

Angela Wynn

I don't know the guy's name that made my sandwich but he's the one with the big thick dread locs I ask him to gut my bread and toast it before making my sandwich, he continued making my sandwich with a attitude and act like he didn't want to be there. Whatever happened to the greeting to the customers when you come into their place of business ?

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