Went to the location at the mall at 7:30pm to get an Orange Julius, the mall closes at 8:00pm. Two people working let me stand at their counter for about 30 seconds as both employees were looking at the floor and then the girl looked up liked she was surprised and informed me that they were closed. Worst Dairy Queen ever, they have been there for a long time and I think it's about time they go out of business.
Atmosphere: 1
Food: 1
Service: 1
Taurius Brown
Just tried to get some ice cream at 5:32p but they said they closed and not taking any more customers.. why 6p is your closing time then..
Atmosphere: 1
Food: 1
Service: 1
Ryann McGee
As long as I’ve been coming to Arbor place, I have never been so upset at a place than I was today! I ordered a mini blizzard and there was no problem, the girls was sweet but the older lady as a manager was the most ugliest, rudest person I’ve encountered! She rudely asked me to move and I’m the only person in line, then proceeds to say if someone comes I will have to move. No duh! But that’s not it, before I could get my ice cream she gave me all of that attitude, she didn’t want to tell me her name, so I immediately asked for a refund and I was denied! I no longer wanted to support such an ugly individual nor the business. She refused. I tossed the ice cream in the trash because it wasn’t even worth it. I am disappointed that she’s someone who works with teenagers all day and is this rude. Poor girls that has to work for her!
More with Smore
Just left here not more than 30mins ago. My family and I all ordered blizzards. The milk in the blizzards were spoiled and tasted funny. We end up throwing our blizzards away. $25 gone down the drain. Also the young guy forgot one of the blizzards and I had to remind him that it was another. Due to the spoil milk my family and I are all experiencing stomach aches. I am grossed out and discussed. Same on you all for serving expired milk in a diary store. No morals at all!
Hallie Jason
The employees who served me my ice cream were super nice and sweet. They made sure my family and I were taken care of, had everything we needed, and were very fast as well. I will definitely be coming back!
Nathan Elrod
A middle aged women named Ellen was very rude. She spit in my blizzard and yelled at me to leave. The disrespect amazes me. I don't know how she's still working there. Never coming back.
Selah Avery
BOGO is life
Joseph W
As far as fast food go, this location gets five stars for getting my order right the first time.
andrewtmarlow60
After a Philly Cheese Steak, we headed to the DQ for a simple Plain Cone with the smallest size being just the right size and at $2.34, great value.
Camryn Snow
This is the third time no one had been working there. It looks open but no one is even there. The last time I actually saw someone bthere they were on the phone walking behind it. I'm not getting my hopes up for dq at the mall anymore ☹ï¸
Went to the location at the mall at 7:30pm to get an Orange Julius, the mall closes at 8:00pm. Two people working let me stand at their counter for about 30 seconds as both employees were looking at the floor and then the girl looked up liked she was surprised and informed me that they were closed. Worst Dairy Queen ever, they have been there for a long time and I think it's about time they go out of business.
Atmosphere: 1
Food: 1
Service: 1
Just tried to get some ice cream at 5:32p but they said they closed and not taking any more customers.. why 6p is your closing time then..
Atmosphere: 1
Food: 1
Service: 1
As long as I’ve been coming to Arbor place, I have never been so upset at a place than I was today! I ordered a mini blizzard and there was no problem, the girls was sweet but the older lady as a manager was the most ugliest, rudest person I’ve encountered! She rudely asked me to move and I’m the only person in line, then proceeds to say if someone comes I will have to move. No duh! But that’s not it, before I could get my ice cream she gave me all of that attitude, she didn’t want to tell me her name, so I immediately asked for a refund and I was denied! I no longer wanted to support such an ugly individual nor the business. She refused. I tossed the ice cream in the trash because it wasn’t even worth it. I am disappointed that she’s someone who works with teenagers all day and is this rude. Poor girls that has to work for her!
Just left here not more than 30mins ago. My family and I all ordered blizzards. The milk in the blizzards were spoiled and tasted funny. We end up throwing our blizzards away. $25 gone down the drain. Also the young guy forgot one of the blizzards and I had to remind him that it was another. Due to the spoil milk my family and I are all experiencing stomach aches. I am grossed out and discussed. Same on you all for serving expired milk in a diary store. No morals at all!
The employees who served me my ice cream were super nice and sweet. They made sure my family and I were taken care of, had everything we needed, and were very fast as well. I will definitely be coming back!
A middle aged women named Ellen was very rude. She spit in my blizzard and yelled at me to leave. The disrespect amazes me. I don't know how she's still working there. Never coming back.
BOGO is life
As far as fast food go, this location gets five stars for getting my order right the first time.
After a Philly Cheese Steak, we headed to the DQ for a simple Plain Cone with the smallest size being just the right size and at $2.34, great value.
This is the third time no one had been working there. It looks open but no one is even there. The last time I actually saw someone bthere they were on the phone walking behind it. I'm not getting my hopes up for dq at the mall anymore ☹ï¸
Restaurantji Recommends
As far as fast food go, this location gets five stars for getting my order right the first time.
Girl at front have a very bad attitude.
Worst customer service ever. Other coworkers were on phone and cursing non-stop. I will not be returning and I recommend others don't either.
perfect everything
Three tries and couldn't make a Blizzard. Hassled us about getting a refund. Will never return.