Dunkin'

5620 Fairburn Rd, Douglasville
(770) 544-8920

Recent Reviews

Kevin Easley Sr.

We tried the new energy refreshers. We did not care for them. However, the staff was very nice & accommodating my 4 year old who changed his donut choice 3 times in drive thru. Will definitely be back.

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Donuts

Justin Vanek

I got some coffee here yesterday ☕ It was pretty good.

Atmosphere: 5

Food: 5

Service: 5

Angel Soler

I normally do not give bad reviews but i like coffee and this one was soo bad that i didn't drink it!Service was good, clean but that coffee was bad. Sorry!

Atmosphere: 5

Food: 1

Service: 5

K. H.

This Dunkin is better than the one on hwy 5. Super fast and proficient. Brand new and clean. The drive thru line may get a little packed but this crew definitely understands how to move the line. Keep up the good work guys.

Carolyn Dukes

Ion know (yes ion) who made my avocado toast today but it was ahhhhhmazing. My avocado was spread perfectly. There was no clumping. The bacon was evenly spread throughout the toast, which never happens. The sesame seeds was scattered perfectly. I have never had an avocado toast from Dunkin’ Donuts like the one I had today. Whomever made it today set the bar extremely high. they need to be promoted to the king or queen of preparing avocado toast, and they need to go to every single DD in Georgia to make sure everybody get it right! Perfectly prepared. Thank you. ❤️❤️❤️

Atmosphere: 5

Food: 5

Service: 5

David Sims

This place is always busy but quick in service. All employees are courteous and polite.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Cisco Leon

Everything about this Dunkin is pretty good. I love the customer service. They’ve yet to get my order wrong. Sadly I took a star away due to my hashbrowns and sandwich being a bit burnt. Overall, I’ll still come back and I’m sure next time everything will be better.

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Bacon Egg and Cheese, Hash Browns

Darrin Jones

Had coffee and a donut , prompt and friendly service. Would definitely stop by again.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut, Donuts, Iced Coffee and Coffee Roll, Bagels

She

Always a pleasure to get my coffee and my daughter a breakfast sandwich at this location in the mornings. Quick and fast!

Atmosphere: 5

Food: 5

Service: 5

Larita

I went and purchased something a couple a days ago which was a donut and a cup of coffee ain't no way in he'll in 10.00 and some change

Fabian Lewis

The service is personalized.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Donuts, Bagels

Craig Anthony

Like every other Dunkin', I order the same coffee every time and its different almost every time. Things are not standardized, calibrated, employees don't give a dang and give you an attitude when you tell them they made your coffee wrong.

Service: 4

VIVCOL

Ordered at the window and my order was messed up. Drove away and didn’t realize until I was 10 minutes into my journey. I called, spoke with the manager who immediately inquired if I could return to the store. Lucky for me -a quick turnaround wasn’t going to delay me.I returned to the store and the manager himself remade my order. It was perfect! I was not belligerent nor was I combative and he respected that and even inquired if I wanted anything else. I asked about the donuts and was told the coconut topping was great especially warmed. I ordered 3 and paid for 2 (the store manager’s way to apologize). After biting into one of those warm, moist, delicious donut I was immediately transported back to NYC when I lived there as a teen and enjoyed donut runs with the fam.All in all, a messed up order hasn’t deterred me from returning - because the customer service is fabulous and the food is fresh and delicious.Quick note- remember it’s human beings taking your order so even though there are errors please be respectful. The clerk may not have heard you correctly, or inputted your order correctly despite reading it back to you. Be respectful because that person may be having a rough morning or somewhat distracted. Be courteous ☺️

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Egg and Cheese, Donuts, Bagels

Kayla Boykin

I got a cold hard donut and I went early this morning. I’m confused ? threw it away and never going back. I’ll stick to

Atmosphere: 5

Food: 1

Service: 5

D. K. C.

I was headed down the highway and just had to have some coffee. As I added a stop to my route, this location was the closest. It's super easy to find as it's directly off the highway. The location is super nice and eye-catching as the exterior has the new Dunkin design concept that has been popping up lately. Upon pulling into the parking lot, the parking options are very slim. Furthermore, the setup of the drive-thru isn't the most efficient so ensure to pay attention as you navigate through the lot. As I walked inside, it was super bright, cheerful, and the tone was enhanced by the high energy music that was playing. The floor setup is super cozy and has a lot of attention grabbing aspects. My favorite were the Dunkin tumblers. Kudos to whoever put them next to the donuts. As I got to the front I was greeted with a warm smile and pleasant "Welcome to Dunkin!" As you can imagine, I got my usual; XL Hot Original Blend, 2 Creams, 5 pumps of French Vanilla Swirl and 1 Splenda. Deciding I needed a snack I added some Plain Stuffed Mini Bagels to the order. The process from order to pick up was smooth. The staff worked together which ensured the customers didn't have to wait too long. Upon receiving my order I was immediately excited as I could smell the original blend and French vanilla swirl through the cup. There's nothing like a fresh brewed cup of Dunkin. My coffee was spot on and my stuffed mini bagels were fresh and perfectly toasted. Not only am I happy with my coffee, I am super appreciative of the staff for the care put into making my cup of coffee. As an avid Dunkin drinker, I understand that all coffee from all locations is not created equally. If ever in the area stop in and get your coffee fix.

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