Pizza Hut

3697 GA-5 #4, Douglasville
(770) 489-8700

Recent Reviews

Allison Gray

I ordered 2 supreme personal pan pizzas. One with no mushrooms and both with extra cheese. One pizza had to be recooked because they said while cooking it the cheese or the crust bubbled can’t quite remember. They did give me a curtesy soda for having to wait even longer. However, when I got home neither one had extra cheese on them. The pizzas were ok but I would have liked for my pizza to be cooked a tad bit longer the dough was a little mushy.

Atmosphere: 5

Food: 3

Service: 5

Erin Elder

Dale has made our pizza for years he is the reason we

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza, Large Pepperoni Pizza, Breadsticks, Medium Create Your Own Pizza

Lucretia S.

We wanted a quick bite to eat on a Friday night and decided to order pizza. We placed our order, and it was ready in 15 minutes. The food was fresh and hot!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big Dinner Box, Cinnabon Mini Rolls, Pepperoni Pizza, Large Pepperoni Pizza, Breadsticks, Medium Create Your Own Pizza, Medium Cheese Pizza, Dinner Box, Cheese Pizza

leonidas hernandez

The place is very

Atmosphere: 2

Food: 4

Service: 3

Iesha Turner

Just horrible service. I place an order for two pizza melts one pepperoni lover and one chicken bacon parmagon through Dash and when I got my order i got meatless pizza and instead of fixing it cuz they messed up they tell me to go through Door darsh so they can fix there problem and door dash only gave me 4.80 for a 17 door

Food: 1

Service: 2

Devon Bussey

More like a negative zero. I just had the worst experience. One of the managers ( Horace) after already having messed my pizza up on Tuesday. 11/21/23 I went up there to get my food the messed up I got a coupon for.. which rightfully so. This man comes out side with an attitude saying he called me I hung up… I was like what are you talking he was causing a whole scene. First of all why would I hangup when your slow hunched back butt messed my food up? Idk what drugs these employees be on but I just need my money back or my order fixed. Pls and thank you !

Atmosphere: 1

Food: 1

Service: 1

Stephannie O.

Pizza was just as I ordered it. It tasted great and takeout service was a breeze. Will definitely order from here again.

Alex Lopez

I ordered a large pepperoni pizza stuffed crust and a 6 piece buffalo burnin’ hot traditional wings and instead they gave me a 12 piece honey bbq wings, everything was good besides the wrong order of wings

The Gardener

Great food! Fast service! Thanks! ?

uwuanimeturtle

Great service, thank you! Ordered delivery before close and got fresh food with a friendly, professional driver! :)

Shiwan Haynes

If I could leave a lower score I would. Worst customer service ever. Not only did they not deliver our order they closed the store and bo one was notified late last night! We called to verify the address and everything SPOKE yo the driver specifically as they identified themselves. After calling th3 next day a shalonda was only able to submit a ticket for a refund. No grace no free pizza for the inconvenience NOTHING. Our refund isn't even guaranteed. Don't waste your time at this place. As a business owner this is an absolute NO NO! RIDICULOUS!!

FolktheSystem

Great service, thank you! Ordered delivery before close and got fresh food with a friendly, professional driver! :)

Jamie Stephenson

Pizza was cold and did not have appropriate amount of ingredients per bread ratio, basically I paid for bread and sauce.

Kelli Hayes

Always fast and friendly service at the Hwy 5 Douglasville location.

La Monica W.

Placed an order for delivery. The delivery person didn't let me know they were outside, no knock or doorbell ring. Noticed on the doorbell camera. Pizza lay on the doorstep for 15 minutes before I got it. Set up for text alerts and never received a delivery notification. When I opened the box, there was a huge fly crawling around on the pizza. Had to throw the pizza away.

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