Pizza was super hot, they still had the Deluxe when a lot of other Sam’s Clubs are discontinuing it, the lady was nice. I went up to the counter to early and it wasn’t ready yet and she joked a little about cooking it all the way, I thought it was a very pleasant atmosphere in the wake of a line with 10+ people in it. I am absolutely going back there today for another Deluxe.
Atmosphere: 5
Food: 5
Service: 5
John D.
This location is consistently the worst I have ever been to. In particular the food court here is extremely unprofessional. Time and time again the staff of this food court close up HOURS before they're supposed to. I was just there yesterday and was planning to order food and it was at least 2 hours prior to when the food court is supposed to close and was told when approaching the counter they were only selling drinks. I asked what time they close and the girl said 7:00pm. It was 5:00pm! She said they were very busy so they decided to close early. WTF kind of excuse is that?!? For the record, I've seen them to do this numerous times, 2-3 hours before the warehouse is closed, the kitchen is closed and cleaned and appears as though it hadn't been open for a very long period of time, whether it's a week day or weekend. This is inexcusable and I'm amazed management allows this and I question whether other customers notice this because I sure do! The manager of this establishment needs to be held accountable because this is a very poor reflection upon Sam's Club in general. Unfortunately this warehouse is the closest location to my home but I will be going elsewhere from now on. For the record, I have never seen another Sam's Club do this with their food court so it's very specific to this location in Duluth. If the employees don't want to work or be there, QUIT! On top of this issue with their food court, the situation with the shopping cars is pretty abysmal as well. Often times there are no carts and we have to go and retrieve one from the parking lot.
Hunter G.
Colton is the best. Thank you for your hard work. He is always wanting to help customers. He is always going above and beyond. Thank you Colton!
Nicole E.
Warehouse shopping only. Don't come here for gas at all, it will be a waste of a trip for you. We drove around on either side and towards the rear of the building too.
Efren Jr M.
This sams club has to be the worst, all the staff and I mean all the staff work with such a lazy attitude and get annoyed when you asked them for assistance, they all move with no sense of urgency that it is amazing that thing things get done, I've seen almost all staff on their phones. Do better sams club.
L P.
I'm Sam Club in Duluth puts in a GAS STATION.This club definitely will bring more customers from Costco. I can't stand the traffic lines at Costco.
Sally K.
Love this place! We like the meat dept. especially. Good deals for feeding a large family. The meat dept. also helped me once pick out the best piece of meat for a pot roast.The store is clean, the shelves are neat and orderly, and I've never worried about if they'd have what I want. Thank you!
Dajyana V.
Worst costumer call service in the auto department. I was rudely interrupted by being placed on hold by Mary who failed to make an attempt at helping me through a different way when I wasn't able to provide ONE answer about my tires. Will not be using their service.
Freda B.
Great place to shop! Womens bathroom needs door locks on stalls, floors are filthy , bathrooms are filthy!
Katherine J.
There Restroom are horrible it's just nasty man. Supposedly someone clean the restroom . I don't believe that at all.
I had two items and got into line then one of the cashiers with a raspy voice kept moving us around. And treated us like trash I literally was so upset I had to put my stuff up and leave. Don't go here unless you want an hour wasted. Also the bananas potato's has mold on them be wary.
Sandy M.
I will never go back to this Sam's location again. The reason I went there was because it was closer to my office so I placed an order for curbside pick up that would be ready between 5 & 6pm. Not only was it not ready but they didn't even have everything that I had ordered because I went into the store to get the stuff myself. So I canceled the order online, which it's not showing that it was canceled but I get an email at 8:49pm telling me my order was ready to be picked up which is hilarious because the store closed at 8:00!!! Not only that but I stood in line for over 15 minutes to show the receipt to the one checker at the door because the line was so freaking long. The Sam's Club on Clairmont Road is the ABSOLUTE BEST, friendly, organized and helpful!!!
Proffesor M.
THE CHICKEN BLACK MAN, The one who's cooking the chicken, was very rude and pick a chicken. Insisted that he would give me one instead of letting me to grab one. Careful what days you go. One black lady with glasses will ask to see your card and then ask again after you show her. Then won't let you in unless you show her ID
Scott O.
Will never step foot in this Sam's Club again. Horrible employees who are more interested in talking to each other than helping paying customers. Brought this issue to the person at the exit who works there checking receipts and my mom and I got called rude by this person when we told her that the behavior by the employees was unacceptable. We requested to speak to a manger who might as well have been like talking to a brick wall. My mom demanded an apology and the employee rolled their eyes at my mother. Horrible store and horrible employees. This Sam's Club location should go out of business.
Alan Parker
I’ve never seen the incredibly slow returns anywhere else. After about 20 minutes of very little progress, I took my return & left.
Pizza was super hot, they still had the Deluxe when a lot of other Sam’s Clubs are discontinuing it, the lady was nice. I went up to the counter to early and it wasn’t ready yet and she joked a little about cooking it all the way, I thought it was a very pleasant atmosphere in the wake of a line with 10+ people in it. I am absolutely going back there today for another Deluxe.
Atmosphere: 5
Food: 5
Service: 5
This location is consistently the worst I have ever been to. In particular the food court here is extremely unprofessional. Time and time again the staff of this food court close up HOURS before they're supposed to. I was just there yesterday and was planning to order food and it was at least 2 hours prior to when the food court is supposed to close and was told when approaching the counter they were only selling drinks. I asked what time they close and the girl said 7:00pm. It was 5:00pm! She said they were very busy so they decided to close early. WTF kind of excuse is that?!? For the record, I've seen them to do this numerous times, 2-3 hours before the warehouse is closed, the kitchen is closed and cleaned and appears as though it hadn't been open for a very long period of time, whether it's a week day or weekend. This is inexcusable and I'm amazed management allows this and I question whether other customers notice this because I sure do! The manager of this establishment needs to be held accountable because this is a very poor reflection upon Sam's Club in general. Unfortunately this warehouse is the closest location to my home but I will be going elsewhere from now on. For the record, I have never seen another Sam's Club do this with their food court so it's very specific to this location in Duluth. If the employees don't want to work or be there, QUIT! On top of this issue with their food court, the situation with the shopping cars is pretty abysmal as well. Often times there are no carts and we have to go and retrieve one from the parking lot.
Colton is the best. Thank you for your hard work. He is always wanting to help customers. He is always going above and beyond. Thank you Colton!
Warehouse shopping only. Don't come here for gas at all, it will be a waste of a trip for you. We drove around on either side and towards the rear of the building too.
This sams club has to be the worst, all the staff and I mean all the staff work with such a lazy attitude and get annoyed when you asked them for assistance, they all move with no sense of urgency that it is amazing that thing things get done, I've seen almost all staff on their phones. Do better sams club.
I'm Sam Club in Duluth puts in a GAS STATION.This club definitely will bring more customers from Costco. I can't stand the traffic lines at Costco.
Love this place! We like the meat dept. especially. Good deals for feeding a large family. The meat dept. also helped me once pick out the best piece of meat for a pot roast.The store is clean, the shelves are neat and orderly, and I've never worried about if they'd have what I want. Thank you!
Worst costumer call service in the auto department. I was rudely interrupted by being placed on hold by Mary who failed to make an attempt at helping me through a different way when I wasn't able to provide ONE answer about my tires. Will not be using their service.
Great place to shop! Womens bathroom needs door locks on stalls, floors are filthy , bathrooms are filthy!
There Restroom are horrible it's just nasty man. Supposedly someone clean the restroom . I don't believe that at all.
Restaurantji Recommends
I had two items and got into line then one of the cashiers with a raspy voice kept moving us around. And treated us like trash I literally was so upset I had to put my stuff up and leave. Don't go here unless you want an hour wasted. Also the bananas potato's has mold on them be wary.
I will never go back to this Sam's location again. The reason I went there was because it was closer to my office so I placed an order for curbside pick up that would be ready between 5 & 6pm. Not only was it not ready but they didn't even have everything that I had ordered because I went into the store to get the stuff myself. So I canceled the order online, which it's not showing that it was canceled but I get an email at 8:49pm telling me my order was ready to be picked up which is hilarious because the store closed at 8:00!!! Not only that but I stood in line for over 15 minutes to show the receipt to the one checker at the door because the line was so freaking long. The Sam's Club on Clairmont Road is the ABSOLUTE BEST, friendly, organized and helpful!!!
THE CHICKEN BLACK MAN, The one who's cooking the chicken, was very rude and pick a chicken. Insisted that he would give me one instead of letting me to grab one. Careful what days you go. One black lady with glasses will ask to see your card and then ask again after you show her. Then won't let you in unless you show her ID
Will never step foot in this Sam's Club again. Horrible employees who are more interested in talking to each other than helping paying customers. Brought this issue to the person at the exit who works there checking receipts and my mom and I got called rude by this person when we told her that the behavior by the employees was unacceptable. We requested to speak to a manger who might as well have been like talking to a brick wall. My mom demanded an apology and the employee rolled their eyes at my mother. Horrible store and horrible employees. This Sam's Club location should go out of business.
I’ve never seen the incredibly slow returns anywhere else. After about 20 minutes of very little progress, I took my return & left.