This place is completely UNDER STAFFED I’m not sure how the rating is 3.7 but that’s not valid and it's not up to date! The service here is TERRIBLE we were never even sat down and they had 1 chef and 1 host! seems like its on the way to being shut down don’t waste your time.
Atmosphere: 1
Food: 1
Service: 1
Andrew Hodgson
I placed an order on 11/15/2023 for takeout. I used the website to place the order online. After placing the order, I called the restaurant several times over 30 minutes to check on my order. The order was placed at 5:54PM, so the place was open. After not receiving a confirmation email and no one answering the phone. I gave up and got food somewhere else. Looks like I need to do a chargeback. Is this place even open?
Atmosphere: 1
Food: 1
Service: 1
SK Kim
Garbage service. Out of the hour and a half we were there, over an hour of it was waiting for something. Ultimately never got the sauce we asked for several times, waited 30 minutes for a refill and never got it, had to ask for the drink I ordered after 30 minutes, I had to ultimately get up and flag down someone to get a box and check so we could gtfo. Thanks for the comped appetizer, I guess? Wouldve rather received proper service and left happy instead of watching a failed attempt at reconciling at the end. Ended up leaving angry anyways.
Atmosphere: 1
Food: 3
Service: 1
Divesh Patel
I came here with my parents Friday night. We were sat immediately and our server came to get our drink order. Our drinks took forever to come to the table but when we got them they were correct. We ordered the trio and asked for boneless wings but got wings in our order. We didn’t care to fix it so we just ate them. We ordered dinner: baby back ribs, shrimp and chicken pasta, and a steak medium rare. The steak came out unevenly cooked and half was rare, and we never got the side salad we had ordered. the server never came back to check on us to see if we needed anything so we weren’t able to ask them to fix the steak and to get the side salad. After we were done eating she dropped off the check. We did tell the server the issues we had and she seemed standoffish and with an attitude just said we took 10 dollars off. Don’t think I’ll be coming back again.
Atmosphere: 5
Food: 1
Service: 1
Joellen OGallagher
We went to the Duluth Georgia Fridays on Nov. 6th 2023 for lunch. It was a sad lunch. The place will be closed this time next year. Over 2800 reviews and only has a 3☆ rating. Guess it could be worse. we went in at lunch time from12:10 until 1:30 we were in there. If there were 4 tables the entire time. When we left we were the only ones in there. The atmosphere was horrible. The manager never seen. I ordered potato skins. Skins is the perfect description. They were actually crispy. The wings were so over cooked the meat was so hard I couldn't chew it. I had to return my pot stickers. As soon S i seen them. They were hard and dried out.3 on the plate. Never will we be back. It's unfortunate. They completely changed the menu and that was their down fall. $53 for a burger, fries. A soda an appetizers and a brownie. So not worth 20 never mind $53. I did not complain as I was out with a special needs young girl for her birthday. I didn't want to up set her. Sorry to say but we will never go back... probably to any Fridays.
Atmosphere: 1
Food: 2
Service: 4
Sonya Johnson
I would give a 0 star if it was allowed. Lately this TGIF hasn't been up to par but tonight was the WORST service ever. Even the manager was terrible and we STILL had to pay a tip because of our party size. It took the waitress over 10 min to greet us. We ordered our drinks and food and waited over 20 min to receive our drinks onky because we went to the manager and asked foe them while other tables around us received theirs before us and were seated after us. We asked for the manager and all she said was I apologize and will expedite our food. A LIE! Our food wasn't expedited, was wrong and they charged us for items we didn't order on top of our order being incorrect. We had to wait even longer for additional items we requested during the original order and wasn't received when our food was brought out. I complained about the mandatory tip but she said she had to add it. I had to tell her she needed to reduce our check because she didn't offer after we had to go to her and other wait staff multiple times because we didn't receive our drinks and food in a timely manner or correctly. We were nor rude, loud or did anything to deserve this kind of service from the moment we walked in. It's sad that this is the only one in the area and we drive from Alpharetta. They need to shut this place down. I won't return. I've been a fan of this chain since the 90s and have visited it in many different cities. This one by far is the worst ever and shouldn't even be allowed to carry the name of the franchise
Atmosphere: 1
Food: 2
Service: 1
Renata Stralkova
My husband and I walked in, and there were only a few people seated at the tables. We waited for a while ( about 12 minutes ) to be finally seated. While waiting for the waitress, we looked over the menu and chosen what we wanted to eat, but the waitress never came. After 20 minutes of waiting for the waitress, we decided to leave. We were very disappointed ?.We will never even consider eating there again!!!
Atmosphere: 2
Food: 1
Service: 1
Jaimee Long
Simply Awful, restaurant was dead. Took over 20 minutes for waiter to even come to the table. Another 20 minutes and got appetizer, salad and food at the same time. Salmon was freezer burnt and corn was disgusting!
Atmosphere: 4
Food: 1
Service: 1
Moses Jones
We used to eat here twice a month. The food was awesome and a great deal but now it sucks. Everything is way over priced the food was dry, my bill was $112 the same one a couple of years ago would of been around $60. Popeyes has a better chicken sandwich for $4 there's was $16 do better. Where's the endless appetizers. Or the dessert nachos. We won't be back
Atmosphere: 3
Food: 1
Service: 3
Paris Texeira
Jordan is amazing he always takes such good care of us. Even though we catch him right around shift change each time he's always very attentive!
Service was terrible at this particular Fridays. Server was more concerned flipping through her phone than serving customers. I was watching her standing at the back. I usually always give a good tip but in her case she didn't get anything. Food was on point though and not raw like at some other locations.
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Mozzarella Sticks
Omar L.
Place was dead today, on a Sunday. 2 tables. Steak on Menu showed $29.99, charged 31.49.. Wife wings were deplorable. Place was also super cold. AC must've been on lowest setting. Haven’t been here there since 2003,, looks the same. Dead chain.
Atmosphere: 1
Food: 3
Service: 4
Andrew Wysor
SAVE YOUR MONEY. I was way past disappointed. I never post reviews but this time I pmade an exception. AGAIN, PASS ON THIS RESTAURANT.My first impression of the restaurant is that it is old and tired. The inside is no better. It was Friday night and very few customers.I ordered a dish with shrimp and chicken. There were ZERO shrimp and 5 tiny pieces of chicken.Save your money. There are too many restaurants that serve good food.
Atmosphere: 1
Food: 1
Service: 5
Adrienne Brown
I went today with friends and it was fantastic! Great service and atmosphere. Food was good. I had sirloin, onion rings and rice.A cherry slushy that was different than what I expected. It was okay. Overall great experience and I will go back.
Atmosphere: 5
Food: 4
Service: 5
Sharine Ritter
I went with 5 other people everyone sent there order back for one reason or another. I just had potato skins and they were horrible no taste at all. Mind you it's 3:40 in the afternoon the service is slowwwwww and the restaurant is not nearly crowded. I DEFINITELY WOULDN'T RECOMMEND to anyone to come here. Try another location if you want good food or service. Just my opinion
This place is completely UNDER STAFFED I’m not sure how the rating is 3.7 but that’s not valid and it's not up to date! The service here is TERRIBLE we were never even sat down and they had 1 chef and 1 host! seems like its on the way to being shut down don’t waste your time.
Atmosphere: 1
Food: 1
Service: 1
I placed an order on 11/15/2023 for takeout. I used the website to place the order online. After placing the order, I called the restaurant several times over 30 minutes to check on my order. The order was placed at 5:54PM, so the place was open. After not receiving a confirmation email and no one answering the phone. I gave up and got food somewhere else. Looks like I need to do a chargeback. Is this place even open?
Atmosphere: 1
Food: 1
Service: 1
Garbage service. Out of the hour and a half we were there, over an hour of it was waiting for something. Ultimately never got the sauce we asked for several times, waited 30 minutes for a refill and never got it, had to ask for the drink I ordered after 30 minutes, I had to ultimately get up and flag down someone to get a box and check so we could gtfo. Thanks for the comped appetizer, I guess? Wouldve rather received proper service and left happy instead of watching a failed attempt at reconciling at the end. Ended up leaving angry anyways.
Atmosphere: 1
Food: 3
Service: 1
I came here with my parents Friday night. We were sat immediately and our server came to get our drink order. Our drinks took forever to come to the table but when we got them they were correct. We ordered the trio and asked for boneless wings but got wings in our order. We didn’t care to fix it so we just ate them. We ordered dinner: baby back ribs, shrimp and chicken pasta, and a steak medium rare. The steak came out unevenly cooked and half was rare, and we never got the side salad we had ordered. the server never came back to check on us to see if we needed anything so we weren’t able to ask them to fix the steak and to get the side salad. After we were done eating she dropped off the check. We did tell the server the issues we had and she seemed standoffish and with an attitude just said we took 10 dollars off. Don’t think I’ll be coming back again.
Atmosphere: 5
Food: 1
Service: 1
We went to the Duluth Georgia Fridays on Nov. 6th 2023 for lunch. It was a sad lunch. The place will be closed this time next year. Over 2800 reviews and only has a 3☆ rating. Guess it could be worse. we went in at lunch time from12:10 until 1:30 we were in there. If there were 4 tables the entire time. When we left we were the only ones in there. The atmosphere was horrible. The manager never seen. I ordered potato skins. Skins is the perfect description. They were actually crispy. The wings were so over cooked the meat was so hard I couldn't chew it. I had to return my pot stickers. As soon S i seen them. They were hard and dried out.3 on the plate. Never will we be back. It's unfortunate. They completely changed the menu and that was their down fall. $53 for a burger, fries. A soda an appetizers and a brownie. So not worth 20 never mind $53. I did not complain as I was out with a special needs young girl for her birthday. I didn't want to up set her. Sorry to say but we will never go back... probably to any Fridays.
Atmosphere: 1
Food: 2
Service: 4
I would give a 0 star if it was allowed. Lately this TGIF hasn't been up to par but tonight was the WORST service ever. Even the manager was terrible and we STILL had to pay a tip because of our party size. It took the waitress over 10 min to greet us. We ordered our drinks and food and waited over 20 min to receive our drinks onky because we went to the manager and asked foe them while other tables around us received theirs before us and were seated after us. We asked for the manager and all she said was I apologize and will expedite our food. A LIE! Our food wasn't expedited, was wrong and they charged us for items we didn't order on top of our order being incorrect. We had to wait even longer for additional items we requested during the original order and wasn't received when our food was brought out. I complained about the mandatory tip but she said she had to add it. I had to tell her she needed to reduce our check because she didn't offer after we had to go to her and other wait staff multiple times because we didn't receive our drinks and food in a timely manner or correctly. We were nor rude, loud or did anything to deserve this kind of service from the moment we walked in. It's sad that this is the only one in the area and we drive from Alpharetta. They need to shut this place down. I won't return. I've been a fan of this chain since the 90s and have visited it in many different cities. This one by far is the worst ever and shouldn't even be allowed to carry the name of the franchise
Atmosphere: 1
Food: 2
Service: 1
My husband and I walked in, and there were only a few people seated at the tables. We waited for a while ( about 12 minutes ) to be finally seated. While waiting for the waitress, we looked over the menu and chosen what we wanted to eat, but the waitress never came. After 20 minutes of waiting for the waitress, we decided to leave. We were very disappointed ?.We will never even consider eating there again!!!
Atmosphere: 2
Food: 1
Service: 1
Simply Awful, restaurant was dead. Took over 20 minutes for waiter to even come to the table. Another 20 minutes and got appetizer, salad and food at the same time. Salmon was freezer burnt and corn was disgusting!
Atmosphere: 4
Food: 1
Service: 1
We used to eat here twice a month. The food was awesome and a great deal but now it sucks. Everything is way over priced the food was dry, my bill was $112 the same one a couple of years ago would of been around $60. Popeyes has a better chicken sandwich for $4 there's was $16 do better. Where's the endless appetizers. Or the dessert nachos. We won't be back
Atmosphere: 3
Food: 1
Service: 3
Jordan is amazing he always takes such good care of us. Even though we catch him right around shift change each time he's always very attentive!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Fries
Restaurantji Recommends
Service was terrible at this particular Fridays. Server was more concerned flipping through her phone than serving customers. I was watching her standing at the back. I usually always give a good tip but in her case she didn't get anything. Food was on point though and not raw like at some other locations.
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Mozzarella Sticks
Place was dead today, on a Sunday. 2 tables. Steak on Menu showed $29.99, charged 31.49.. Wife wings were deplorable. Place was also super cold. AC must've been on lowest setting. Haven’t been here there since 2003,, looks the same. Dead chain.
Atmosphere: 1
Food: 3
Service: 4
SAVE YOUR MONEY. I was way past disappointed. I never post reviews but this time I pmade an exception. AGAIN, PASS ON THIS RESTAURANT.My first impression of the restaurant is that it is old and tired. The inside is no better. It was Friday night and very few customers.I ordered a dish with shrimp and chicken. There were ZERO shrimp and 5 tiny pieces of chicken.Save your money. There are too many restaurants that serve good food.
Atmosphere: 1
Food: 1
Service: 5
I went today with friends and it was fantastic! Great service and atmosphere. Food was good. I had sirloin, onion rings and rice.A cherry slushy that was different than what I expected. It was okay. Overall great experience and I will go back.
Atmosphere: 5
Food: 4
Service: 5
I went with 5 other people everyone sent there order back for one reason or another. I just had potato skins and they were horrible no taste at all. Mind you it's 3:40 in the afternoon the service is slowwwwww and the restaurant is not nearly crowded. I DEFINITELY WOULDN'T RECOMMEND to anyone to come here. Try another location if you want good food or service. Just my opinion
Atmosphere: 3
Food: 1
Service: 2