Donuts are always dry. Most of the time they get the order wrong.
Shalonda Calhoun
When I pull up the line for drive thru was at the road so I decided to go in and glad I did. Merritt was very pleasant and the staff was working very hard to clear drive thru which was done before I got my coffee. Must say I will stop by again and trust the drive thru.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels
Kristen Covington
The lady doing the food prep needs to wear a hair net. She also needs to take her gloves off when not handling food. I found a hair in my wakeup wrap. This is very disappointing, I loved going there quite frequent. I went inside the other morning to grab a coffee and realized why there would be hair in the food. No more Dunkin for breakfast. :(
Atmosphere: 1
Food: 1
Service: 1
Nancy summers
Stale donuts as
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Donuts, Sandwich
E-Z Roofing and Construction, LLC
Sunday crew at Dunkin’ sucks - So over it!!! They get my order wrong EVERY Sunday!!!Dude, Bought strawberry frosted/sprinkled donuts this morning… Literally looks as though somebody licked off all of the frosting and most of the sprinkles… Was told that this is how they all look today!! Maybe you guys should consider remaking them, because this is not getting what you paid for!! I wish I was able to put a picture on here, because this is so ridiculous!Problems with the Sunday crew still haven’t changed… tried to call but the phone goes straight to voicemail and its full…Drive off and take a bite out of my ice cold - just came out of the fridge - empanada. Are you freaking kidding me? Y’all had me pull ahead and wait like 10 minutes for something that’s not even WARM TO THE TOUCH and ice cold in the middle?? ?
Christy Hawley
I have been to this location twice since the renovation. Both times, I went inside. The first time, I couldn't get anyone to take my order (3 people were visable and none of them were doing anything but talking), so I just left. This past weekend, I went in and used the new ordering system. I simply ordered 2 donuts and orange juice. After about 10 minutes, a lady comes out and tells me they don't have one of the kinds on donuts that I ordered. So, I said I would just take two of the other. She looks and yells out that they don't have that one either. I opted for another kind, that I really didn't want, but she threw the bag down and went to the back. I just grabbed my orange juice and left. I will not be back to this location again. Best of luck to those who enter the store.
Atmosphere: 1
Food: 1
Service: 1
Jackie Brockman
Went in to get an ice cream cone.There were several employees and the drive thru window holding a conversation. There was another employee making a couple of drinks.There was an employees mopping the floor. I had to wait on the employee to finish mopping before she could get me an ice cream. All the other employees and none of them come get me an ice cream.Waste of payroll money!!!!
Atmosphere: 2
Food: 4
Service: 2
S Rodriguez
This is the best Dunkin in town. Coffee and food is always fresh. The service is fast. I usually stop here during the week at morning time but I decided to stop by on a Sunday and Joey is such a sweetheart. As busy as he was, he still provided great customer service.
I stop by DD in Evans almost every morning or afternoon. The morning shift workers get 5 stars. They are quick and ready to serve their customers and this seems to be tge busiest time of their day. The afternoon shift is not busy, not quick to answer the drive-thru, and veryyyyyyy slow. I just felt that I needed to put it out there so that maybe some changes will take place with the pm shift ... maybe some extra supervision or training.
When I noticed these black specks in my coffee yesterday, I assumed they were coffee grounds. When I noticed these black specks all over my food today, I decided not to return to this location for the second time. Prior to the renovation there were issues with Sanitation and clearly those issues have not been resolved.
I ordered a nitro cold brew coffee and donuts this morning. I received an iced coffee (half full) with a little bit of foam on top instead of a nitro. Now I'm not sure if the people working there even know what a nitro cold brew is even though they sell it. Highly disappointed in the effort and ability of the employees. Unfortunately there are not alot of Donut shops here. ...
Food: 1
Service: 2
Nixcb2
Please empty your voicemail box.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bottled Water
RGP
Drove to this location since the one in Furrys Ferry Rd has a "broken" frozen coffee machine and don't even bother trying to call, apparently they are have so many customers that tie up the phone line! IF YOU ARE ONLY SERVING DRIVE THRU THEN PUT A SIGN UP INSTEAD OF HAVING PEOPLE WASTE THEIR
Atmosphere: 1
Food: 1
Service: 1
Elena Jones
Worst service to date. Sometimes younger people should just focus on school and learning more manners. Chick forgot I was waiting for coffee and walked away chatting on her phone.
Atmosphere: 3
Food: 2
Service: 1
Quincy Carlisle
Y’all gave me avocado toast with raw bacon on it today. It was barely cooked. If you won’t eat it, don’t serve it please. I would’ve came back had I not already been down the road. On top of it, I sat there for 5 minutes waiting on the food regardless.
Donuts are always dry. Most of the time they get the order wrong.
When I pull up the line for drive thru was at the road so I decided to go in and glad I did. Merritt was very pleasant and the staff was working very hard to clear drive thru which was done before I got my coffee. Must say I will stop by again and trust the drive thru.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels
The lady doing the food prep needs to wear a hair net. She also needs to take her gloves off when not handling food. I found a hair in my wakeup wrap. This is very disappointing, I loved going there quite frequent. I went inside the other morning to grab a coffee and realized why there would be hair in the food. No more Dunkin for breakfast. :(
Atmosphere: 1
Food: 1
Service: 1
Stale donuts as
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Donuts, Sandwich
Sunday crew at Dunkin’ sucks - So over it!!! They get my order wrong EVERY Sunday!!!Dude, Bought strawberry frosted/sprinkled donuts this morning… Literally looks as though somebody licked off all of the frosting and most of the sprinkles… Was told that this is how they all look today!! Maybe you guys should consider remaking them, because this is not getting what you paid for!! I wish I was able to put a picture on here, because this is so ridiculous!Problems with the Sunday crew still haven’t changed… tried to call but the phone goes straight to voicemail and its full…Drive off and take a bite out of my ice cold - just came out of the fridge - empanada. Are you freaking kidding me? Y’all had me pull ahead and wait like 10 minutes for something that’s not even WARM TO THE TOUCH and ice cold in the middle?? ?
I have been to this location twice since the renovation. Both times, I went inside. The first time, I couldn't get anyone to take my order (3 people were visable and none of them were doing anything but talking), so I just left. This past weekend, I went in and used the new ordering system. I simply ordered 2 donuts and orange juice. After about 10 minutes, a lady comes out and tells me they don't have one of the kinds on donuts that I ordered. So, I said I would just take two of the other. She looks and yells out that they don't have that one either. I opted for another kind, that I really didn't want, but she threw the bag down and went to the back. I just grabbed my orange juice and left. I will not be back to this location again. Best of luck to those who enter the store.
Atmosphere: 1
Food: 1
Service: 1
Went in to get an ice cream cone.There were several employees and the drive thru window holding a conversation. There was another employee making a couple of drinks.There was an employees mopping the floor. I had to wait on the employee to finish mopping before she could get me an ice cream. All the other employees and none of them come get me an ice cream.Waste of payroll money!!!!
Atmosphere: 2
Food: 4
Service: 2
This is the best Dunkin in town. Coffee and food is always fresh. The service is fast. I usually stop here during the week at morning time but I decided to stop by on a Sunday and Joey is such a sweetheart. As busy as he was, he still provided great customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Iced Latte, Bagels, Egg and Cheese, Sandwich, Donuts
I stop by DD in Evans almost every morning or afternoon. The morning shift workers get 5 stars. They are quick and ready to serve their customers and this seems to be tge busiest time of their day. The afternoon shift is not busy, not quick to answer the drive-thru, and veryyyyyyy slow. I just felt that I needed to put it out there so that maybe some changes will take place with the pm shift ... maybe some extra supervision or training.
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Sausage Egg and Cheese, Croissant, Bagels, Turkey Sausage Egg and Cheese, Sourdough Breakfast Sandwich, Coffee Flavors, Munchkins Donut Hole Treats, Donuts
When I noticed these black specks in my coffee yesterday, I assumed they were coffee grounds. When I noticed these black specks all over my food today, I decided not to return to this location for the second time. Prior to the renovation there were issues with Sanitation and clearly those issues have not been resolved.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I ordered a nitro cold brew coffee and donuts this morning. I received an iced coffee (half full) with a little bit of foam on top instead of a nitro. Now I'm not sure if the people working there even know what a nitro cold brew is even though they sell it. Highly disappointed in the effort and ability of the employees. Unfortunately there are not alot of Donut shops here. ...
Food: 1
Service: 2
Please empty your voicemail box.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bottled Water
Drove to this location since the one in Furrys Ferry Rd has a "broken" frozen coffee machine and don't even bother trying to call, apparently they are have so many customers that tie up the phone line! IF YOU ARE ONLY SERVING DRIVE THRU THEN PUT A SIGN UP INSTEAD OF HAVING PEOPLE WASTE THEIR
Atmosphere: 1
Food: 1
Service: 1
Worst service to date. Sometimes younger people should just focus on school and learning more manners. Chick forgot I was waiting for coffee and walked away chatting on her phone.
Atmosphere: 3
Food: 2
Service: 1
Y’all gave me avocado toast with raw bacon on it today. It was barely cooked. If you won’t eat it, don’t serve it please. I would’ve came back had I not already been down the road. On top of it, I sat there for 5 minutes waiting on the food regardless.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Iced Latte, Donuts