I used to love going to this location (especially after a poor experience at Washington Rd location closer to National Hills left a bad taste in my mouth) but the service leaves MUCH to be desired when the person answering the phone doesn't seem to understand that ordering "Delivery" through the Taco Bell app and ordering "doordash", while similar, are two COMPLETELY different things. Rather than clarify that they contract their deliveries through doordash, the young lady then chose to argue with me a moment when I was trying to explain the situation as my mobile app was crashing and upon pulling up my order on my computer it showed as being a pickup order rather than being a delivery order. This culminated with her setting the phone down and telling someone else in the store to "handle" me, during which time I sat on the other end and listened as she proceeded to talk trash about myself and I'm sure other customers.As someone who works in customer service, trust me, I understand things can be annoying. what ISN'T ok is having a foul attitude and storming off when someone is simply explaining the situation and asking for clarification to ensure an order was put in correctly, and then not having the decency to put them on hold to wait while another team member is found who can help them.also, delivery driver had my food loose in his trunk. just putting it out there. that will be a separate complaint.
Jennifer Horst
Impressed with efficency and managment.
Alex Williams
It's taco bell...not much else to sat other than their prices are thru the roof now. I can sit down at an authentic Mexican restaurant for lunch and spend
Atmosphere: 3
Food: 3
Service: 5
Chris Briggs
I order we order 3 of the Doritos tacos. And they both have letters on it. I want this taco bell to take it down for
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Soft Taco
Bryan Lundy (Aurkanos)
Wasn't expecting much, a predetermined bias based on most fast food experiences these days. I was wrong. This was a good experience. The staff was friendly and professional and fairly quick. The food was hot and good. We used the app to order and I walked inside. I was there for approx 6 minutes before I got my food. The order was correct and the team member even apologized for the wait. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chalupa Supreme
GEORGIA FAMILY DOG TAILS
The menu no longer carries the good items that made Taco Bell the place to go for quick American-Mexican food. Like a beef burrito, enchirito, pintos, and cheese. The menu has items with so many ingredients in them you have to special order everything just to get a burrito with beef and cheese in it.Service is slow. Food is made sloppily. At least 50% of the time, I when I get home, the order is wrong. Also, they don't put a sufficient amount of ingredients in their items. A taco might have three strands of cheese and a tiny bit of meat.I'm sorry I tried it again.Boy, I really miss the menu with items items like beef and cheddar cheese burrito, enchirito, bean, and cheddar cheese burrito. I'm not alone. Anyone aged 40 and up misses the old menu.
Lewis “Sharkey” Taylor
I ordered “Carry Out” Via the app. I got exactly what I ordered.Parking: I ordered carry out Via the app. I only had to drive up to the drive through window, which I was served quickly by a pleasant young man that seemed to do his job well.
I love Taco Bell, but this location's prices are about 50% to 100% more expensive than other locations. I'll see advertisements on tv for meals for $5, but then when going to this location the price is more like $10. It's absolutely ridiculous. I'd rather go to Chili's for that much money.
Atmosphere: 5
Food: 5
Service: 5
Jonathan Houle
This Taco Bell has a great crew! Always kind, fast, and attentive at the drive up. Friendly when busy and always do their best to get you in and out. Can’t help being slammed but they do what they can to get you squared away.
Atmosphere: 5
Food: 5
Service: 5
ClementineTulips
This place is way overpriced. We can eat at an actual Mexican restaurant for just a little bit more. We won’t be back until they lower their prices.
Yet another group of high school drop outs that are too idiotic to simply put the number of items ordered in a bag. Where do these fast food restaurants find these employees? I’m guessing they go to the bottom and just pick up whoever is standing on the corner and hire them for day labor. Unfortunately myself and Taco Bell both are not getting our money’s worth. Please check and make sure the employees can count higher than the number of illegitimate children they have before you hire them. It would make the customer and managements day a whole lot easier.
Atmosphere: 1
Food: 1
Service: 1
Bhumik P.
We asked for Doritos tacos and gave us normal and we also asked for a veggie Mexican pizza and gave us one with beef
Rachelle Hitchler
If I could give zero stars I would. This has been a long problem with this location. For example, today I placed a breakfast order online because it says that they start serving breakfast at 8 and when I pull up to the speaker in the drive-through they informed me they don’t open till 9. So I canceled my order. What’s the point of breakfast if it’s not until 9? If the people who own this restaurant, don’t change things up, it won’t be open for a long. The drive thru service is absolutely awful! Chick-fil-A here I come.
Atmosphere: 4
Food: 4
Service: 1
Morgan Lawson
The staff was kind and friendly. Super quick drive-through times.
Atmosphere: 4
Food: 5
Service: 5
Elsa M.
This Taco Bell is okay sometimes but every time I order it through Uber Eats it's trash! This time half of the quesadilla was just tortilla folded in half...
I used to love going to this location (especially after a poor experience at Washington Rd location closer to National Hills left a bad taste in my mouth) but the service leaves MUCH to be desired when the person answering the phone doesn't seem to understand that ordering "Delivery" through the Taco Bell app and ordering "doordash", while similar, are two COMPLETELY different things. Rather than clarify that they contract their deliveries through doordash, the young lady then chose to argue with me a moment when I was trying to explain the situation as my mobile app was crashing and upon pulling up my order on my computer it showed as being a pickup order rather than being a delivery order. This culminated with her setting the phone down and telling someone else in the store to "handle" me, during which time I sat on the other end and listened as she proceeded to talk trash about myself and I'm sure other customers.As someone who works in customer service, trust me, I understand things can be annoying. what ISN'T ok is having a foul attitude and storming off when someone is simply explaining the situation and asking for clarification to ensure an order was put in correctly, and then not having the decency to put them on hold to wait while another team member is found who can help them.also, delivery driver had my food loose in his trunk. just putting it out there. that will be a separate complaint.
Impressed with efficency and managment.
It's taco bell...not much else to sat other than their prices are thru the roof now. I can sit down at an authentic Mexican restaurant for lunch and spend
Atmosphere: 3
Food: 3
Service: 5
I order we order 3 of the Doritos tacos. And they both have letters on it. I want this taco bell to take it down for
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Soft Taco
Wasn't expecting much, a predetermined bias based on most fast food experiences these days. I was wrong. This was a good experience. The staff was friendly and professional and fairly quick. The food was hot and good. We used the app to order and I walked inside. I was there for approx 6 minutes before I got my food. The order was correct and the team member even apologized for the wait. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chalupa Supreme
The menu no longer carries the good items that made Taco Bell the place to go for quick American-Mexican food. Like a beef burrito, enchirito, pintos, and cheese. The menu has items with so many ingredients in them you have to special order everything just to get a burrito with beef and cheese in it.Service is slow. Food is made sloppily. At least 50% of the time, I when I get home, the order is wrong. Also, they don't put a sufficient amount of ingredients in their items. A taco might have three strands of cheese and a tiny bit of meat.I'm sorry I tried it again.Boy, I really miss the menu with items items like beef and cheddar cheese burrito, enchirito, bean, and cheddar cheese burrito. I'm not alone. Anyone aged 40 and up misses the old menu.
I ordered “Carry Out” Via the app. I got exactly what I ordered.Parking: I ordered carry out Via the app. I only had to drive up to the drive through window, which I was served quickly by a pleasant young man that seemed to do his job well.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Soft Taco Grilled, Mtn Dew Baja Blast Freeze, Chicken Quesadilla, Cinnamon Twists, Mexican Pizza, Soft Taco, Cinnabon Bites, Mtn Dew, Beefy Melt Burrito, Hot Sauce Packet
I love Taco Bell, but this location's prices are about 50% to 100% more expensive than other locations. I'll see advertisements on tv for meals for $5, but then when going to this location the price is more like $10. It's absolutely ridiculous. I'd rather go to Chili's for that much money.
Atmosphere: 5
Food: 5
Service: 5
This Taco Bell has a great crew! Always kind, fast, and attentive at the drive up. Friendly when busy and always do their best to get you in and out. Can’t help being slammed but they do what they can to get you squared away.
Atmosphere: 5
Food: 5
Service: 5
This place is way overpriced. We can eat at an actual Mexican restaurant for just a little bit more. We won’t be back until they lower their prices.
Restaurantji Recommends
Yet another group of high school drop outs that are too idiotic to simply put the number of items ordered in a bag. Where do these fast food restaurants find these employees? I’m guessing they go to the bottom and just pick up whoever is standing on the corner and hire them for day labor. Unfortunately myself and Taco Bell both are not getting our money’s worth. Please check and make sure the employees can count higher than the number of illegitimate children they have before you hire them. It would make the customer and managements day a whole lot easier.
Atmosphere: 1
Food: 1
Service: 1
We asked for Doritos tacos and gave us normal and we also asked for a veggie Mexican pizza and gave us one with beef
If I could give zero stars I would. This has been a long problem with this location. For example, today I placed a breakfast order online because it says that they start serving breakfast at 8 and when I pull up to the speaker in the drive-through they informed me they don’t open till 9. So I canceled my order. What’s the point of breakfast if it’s not until 9? If the people who own this restaurant, don’t change things up, it won’t be open for a long. The drive thru service is absolutely awful! Chick-fil-A here I come.
Atmosphere: 4
Food: 4
Service: 1
The staff was kind and friendly. Super quick drive-through times.
Atmosphere: 4
Food: 5
Service: 5
This Taco Bell is okay sometimes but every time I order it through Uber Eats it's trash! This time half of the quesadilla was just tortilla folded in half...