I wanted my order as a curbside pickup. After waiting for 10 minutes, I went in and got the order myself, completely undermining the point of a curbside pickup. Then when I asked for a pepsi, they gave me a Diet Pepsi, even though regular Pepsi was available. I am not even morbidly obese, I can run and move around, and they are going to disrespect me like that??!! It’s a complete disgrace!
D T
I've eaten at a lot of Marcos pizza locations and this is the worst one. IDC about service or atmosphere as long as the food is good. It was not. They make the pizzas smaller, and give less toppings than the other locations. I opened the pizza thinking it was a medium, not a large. The pizza is unevenly made. Goes randomly from thin crust to regular. Doughy bites, only toppings bites, and all crust bites. Look at the reviews and try to tell me different. All the pictures shows a pizza that could and should have been made to be a few inches bigger all around to fit the box. The customization was also not followed correctly as stated by other reviews. I only made modifications to the crust for more seasoning. It makes sense though, it's probably a location that follows the corporate guidelines to a tee and cheap out, if they have the option for more, they'll do less. Service and atmosphere are the reason its highly rated, not food. I'll travel another few miles for a better Marcos pizza.
Atmosphere: 5
Food: 1
Service: 5
Alexander Lamar
Great food and service!
Atmosphere: 4
Food: 5
Service: 5
Bailey Humphries
The team at this location is exceptional, but unfortunately, the owners do not provide adequate management, coaching, or training. As a former employee, I have witnessed violations of Marco's rules on chemical safety, labor laws for minors, and other unethical practices. The owner's practice of deducting pay for remakes from untrained team members is unacceptable. Employees should not be treated as robots, but as valued individuals. The workload and treatment from the owners make it difficult to justify the low pay. Taking responsibility for mistakes and finding solutions rather than blaming others is crucial. It is unethical to penalize employees who are overworked, underpaid, and undervalued. Despite these issues, I give a 4-star rating due to the incredible talent of the team.
When I ordered a pizza bowl, which I have ordered several times before, it arrived a mess, and there was hardly any cheese. I called, and they refused to send a corrected dish. I drove out there to show them the bowl of sauce that I received, the manager told me that the cheese becomes "TRANSLUCENT" when it is covered in sauce. They gave me a new one that only had a little more cheese. I threw it away and ate a protein bar instead.
Atmosphere: 1
Food: 1
Service: 1
Rex Xeilin
I ordered a large pizza for pickup. I noticed that the cooks were not wearing gloves and did not wash their hands. Additionally, it was unclean in the prep area. When I called this out, they tried to hold an argument with me. They have an 88 for their rating, and I can see why. This is also not the first time others or I have received cold pizza or experienced this disgusting behavior. Do not visit this location if you want Marcos!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Lifeless Pizza on a Ventilator
Lovely Elle
Not sure what has changed here but my family and I got food poisoning! We haven't been able to keep anything down since eating the pizza (chicken BBQ and Pepperoni) and it's going on 3 days. Please be cautious with ppl's orders! Christmas hit different this year!
Food: 1
Victor Rodriguez
Somebody needs to go to the back and teach them boys how to make
Atmosphere: 2
Food: 1
Service: 3
Alliyah Nichole
Christopher was awesome !! Great service and he made my pizza just the way I wanted it !!!
One of the employees smelled nothing but weed.. All of the employees were having different conversations with other employees and were cursing the whole time. The employee that smelled like weed, his appearance was just horrible. Glad he left and did not work on my pizza.
Atmosphere: 1
Simone J
This location doesn't honor the coupons that's advertised on the Marco's website. Management was very misleading when asked for corporate contact, stated doesn't have a Corporate office. Every Franchise has a Corporate division.I'm a Franchise owner of a business myself.
Atmosphere: 5
Food: 5
Service: 4
LOVE LOVE
I will definitely get thick dough next time and make sure sauce and cheese will be on the pizza's, Thank you.
Atmosphere: 5
Food: 4
Service: 5
Cheyenne Gray
The worst customer service I've ever experienced from ANY
Best around town ⭐⭐⭐⭐⭐
Atmosphere: 5
Food: 5
Service: 5
I wanted my order as a curbside pickup. After waiting for 10 minutes, I went in and got the order myself, completely undermining the point of a curbside pickup. Then when I asked for a pepsi, they gave me a Diet Pepsi, even though regular Pepsi was available. I am not even morbidly obese, I can run and move around, and they are going to disrespect me like that??!! It’s a complete disgrace!
I've eaten at a lot of Marcos pizza locations and this is the worst one. IDC about service or atmosphere as long as the food is good. It was not. They make the pizzas smaller, and give less toppings than the other locations. I opened the pizza thinking it was a medium, not a large. The pizza is unevenly made. Goes randomly from thin crust to regular. Doughy bites, only toppings bites, and all crust bites. Look at the reviews and try to tell me different. All the pictures shows a pizza that could and should have been made to be a few inches bigger all around to fit the box. The customization was also not followed correctly as stated by other reviews. I only made modifications to the crust for more seasoning. It makes sense though, it's probably a location that follows the corporate guidelines to a tee and cheap out, if they have the option for more, they'll do less. Service and atmosphere are the reason its highly rated, not food. I'll travel another few miles for a better Marcos pizza.
Atmosphere: 5
Food: 1
Service: 5
Great food and service!
Atmosphere: 4
Food: 5
Service: 5
The team at this location is exceptional, but unfortunately, the owners do not provide adequate management, coaching, or training. As a former employee, I have witnessed violations of Marco's rules on chemical safety, labor laws for minors, and other unethical practices. The owner's practice of deducting pay for remakes from untrained team members is unacceptable. Employees should not be treated as robots, but as valued individuals. The workload and treatment from the owners make it difficult to justify the low pay. Taking responsibility for mistakes and finding solutions rather than blaming others is crucial. It is unethical to penalize employees who are overworked, underpaid, and undervalued. Despite these issues, I give a 4-star rating due to the incredible talent of the team.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cinnasquares, Pepperoni Magnifico, Cheezybread
When I ordered a pizza bowl, which I have ordered several times before, it arrived a mess, and there was hardly any cheese. I called, and they refused to send a corrected dish. I drove out there to show them the bowl of sauce that I received, the manager told me that the cheese becomes "TRANSLUCENT" when it is covered in sauce. They gave me a new one that only had a little more cheese. I threw it away and ate a protein bar instead.
Atmosphere: 1
Food: 1
Service: 1
I ordered a large pizza for pickup. I noticed that the cooks were not wearing gloves and did not wash their hands. Additionally, it was unclean in the prep area. When I called this out, they tried to hold an argument with me. They have an 88 for their rating, and I can see why. This is also not the first time others or I have received cold pizza or experienced this disgusting behavior. Do not visit this location if you want Marcos!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Lifeless Pizza on a Ventilator
Not sure what has changed here but my family and I got food poisoning! We haven't been able to keep anything down since eating the pizza (chicken BBQ and Pepperoni) and it's going on 3 days. Please be cautious with ppl's orders! Christmas hit different this year!
Food: 1
Somebody needs to go to the back and teach them boys how to make
Atmosphere: 2
Food: 1
Service: 3
Christopher was awesome !! Great service and he made my pizza just the way I wanted it !!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Best pizza, always hot and fresh.Never disappoints.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheese Breadsticks, Garden, Deluxe
One of the employees smelled nothing but weed.. All of the employees were having different conversations with other employees and were cursing the whole time. The employee that smelled like weed, his appearance was just horrible. Glad he left and did not work on my pizza.
Atmosphere: 1
This location doesn't honor the coupons that's advertised on the Marco's website. Management was very misleading when asked for corporate contact, stated doesn't have a Corporate office. Every Franchise has a Corporate division.I'm a Franchise owner of a business myself.
Atmosphere: 5
Food: 5
Service: 4
I will definitely get thick dough next time and make sure sauce and cheese will be on the pizza's, Thank you.
Atmosphere: 5
Food: 4
Service: 5
The worst customer service I've ever experienced from ANY
Service: 1