We ordered a nugget meal and a sandwitch meal with extra pickels. The food is about average but only just kinda warm not hot. This is due to the fact we used the app. We were told because we used the app to order we could not sit in the nice cool seating area we had to sit in a corner. They then forgot to tell us our food was ready and just left it sitting on a counter (thus the food had cooled). It's not a normal chick fil a its got a cool vibe but it does not have that normal chick fil a service. I would go to a normal chick fil a and get that amazing bendover backward service it is known for. Not this place where your treated like an after thought.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Chicken Nuggets
Richard Gathmann
Got rid of the second drive thru so line is ridiculous long. Than staff let’s 4 or 5 cars sit at window while serving cars at the end of the line. There is a line for a reason its order of operations
Atmosphere: 1
Food: 4
Service: 1
Wen R
Update: Cubside is no longer fast. There seems to be a push for use of the mobile lane, which to me doesn't hold much advantage over the normal drive through. The customer service is no longer top tier. It seems like they may be losing their way. I've started going to the Taylor Street location. I had a horrible experience at Truett's as far as wait time, but I must admit that management was responsive to my feedback. I'm hoping things even out.Good food. Fast services. This is a very busy location. Curbside is typically faster than drive through. Customer service is usually top-tier.
Atmosphere: 3
Food: 4
Service: 3
David Knause
Employees were polite and joyful as they enjoyed their job.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Skillet
Jon Wise
It’s Chic-fil-a…. Always a pleasure
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac & Cheese, Chicken Nuggets, Spicy Chicken Sandwich
Stephen Cordle
Great crew up there
Atmosphere: 4
Food: 5
Service: 5
Amanda Fletcher
The food is always amazing! The service is fast and friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Chicken Nuggets, Dr Pepper
Sheilah Gates
Can't talk to anyone before I pick order to ensure of an item.
Elizabeth Adamson
Always a pleasure to go
Atmosphere: 5
Food: 5
Service: 5
AUTUMN HUDSON
I'm not really sure who dropped the ball. But this location caused a lot of frustration today. I paid $97 for 11 Chick-fil-A boxes. The boxes were scheduled to be picked up from 2:30-2:45. My husband picked up the "boxes" at 2:30 pm and they only handed my husband chicken nuggets. The boxes were suppose to have 8ct nuggets, a cookie and waffle chips. The boxes were for my daughter's party... My husband had to rush back to the restaurant to have them create the boxes by the time my husband got back to our daughter's party, the party was over. We had several people leave and we were unable to give them a box. We also still had missing items!!! This location needs to do better!
No sauce came with the nuggets, no dressing came with the salad. Asked for extra pickes on sandwich didn’t get but 1 pickle.
Atmosphere: 2
Food: 3
Service: 3
Adam Jones
Chick-fil-A out of the box! Love the vintage decor and the train that goes around while you eat. TJ me extra menu options are exceptional as well! What is there not to love about Chick-fil-A? Nothing!
Atmosphere: 5
Food: 5
Service: 5
Kyle Smith
Given its Griffin, this is probably your best bet for food NOT prepared by a meth or Crack head.
Atmosphere: 5
Food: 5
Service: 5
Ben Jackson
There were absolutely no feathers on my sandwich
Edward Johnson
Going through the drive thru, trying to use the app. It was 2 minutes to close when I placed the order and I had trouble scanning the qr code to check in. By the time it scanned, all said restaurant was closed and my order disappeared. The staff was nice and let me order. Great customer service and people that work here.
We ordered a nugget meal and a sandwitch meal with extra pickels. The food is about average but only just kinda warm not hot. This is due to the fact we used the app. We were told because we used the app to order we could not sit in the nice cool seating area we had to sit in a corner. They then forgot to tell us our food was ready and just left it sitting on a counter (thus the food had cooled). It's not a normal chick fil a its got a cool vibe but it does not have that normal chick fil a service. I would go to a normal chick fil a and get that amazing bendover backward service it is known for. Not this place where your treated like an after thought.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Chicken Nuggets
Got rid of the second drive thru so line is ridiculous long. Than staff let’s 4 or 5 cars sit at window while serving cars at the end of the line. There is a line for a reason its order of operations
Atmosphere: 1
Food: 4
Service: 1
Update: Cubside is no longer fast. There seems to be a push for use of the mobile lane, which to me doesn't hold much advantage over the normal drive through. The customer service is no longer top tier. It seems like they may be losing their way. I've started going to the Taylor Street location. I had a horrible experience at Truett's as far as wait time, but I must admit that management was responsive to my feedback. I'm hoping things even out.Good food. Fast services. This is a very busy location. Curbside is typically faster than drive through. Customer service is usually top-tier.
Atmosphere: 3
Food: 4
Service: 3
Employees were polite and joyful as they enjoyed their job.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Skillet
It’s Chic-fil-a…. Always a pleasure
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac & Cheese, Chicken Nuggets, Spicy Chicken Sandwich
Great crew up there
Atmosphere: 4
Food: 5
Service: 5
The food is always amazing! The service is fast and friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Chicken Nuggets, Dr Pepper
Can't talk to anyone before I pick order to ensure of an item.
Always a pleasure to go
Atmosphere: 5
Food: 5
Service: 5
I'm not really sure who dropped the ball. But this location caused a lot of frustration today. I paid $97 for 11 Chick-fil-A boxes. The boxes were scheduled to be picked up from 2:30-2:45. My husband picked up the "boxes" at 2:30 pm and they only handed my husband chicken nuggets. The boxes were suppose to have 8ct nuggets, a cookie and waffle chips. The boxes were for my daughter's party... My husband had to rush back to the restaurant to have them create the boxes by the time my husband got back to our daughter's party, the party was over. We had several people leave and we were unable to give them a box. We also still had missing items!!! This location needs to do better!
Service: 1
Restaurantji Recommends
No sauce came with the nuggets, no dressing came with the salad. Asked for extra pickes on sandwich didn’t get but 1 pickle.
Atmosphere: 2
Food: 3
Service: 3
Chick-fil-A out of the box! Love the vintage decor and the train that goes around while you eat. TJ me extra menu options are exceptional as well! What is there not to love about Chick-fil-A? Nothing!
Atmosphere: 5
Food: 5
Service: 5
Given its Griffin, this is probably your best bet for food NOT prepared by a meth or Crack head.
Atmosphere: 5
Food: 5
Service: 5
There were absolutely no feathers on my sandwich
Going through the drive thru, trying to use the app. It was 2 minutes to close when I placed the order and I had trouble scanning the qr code to check in. By the time it scanned, all said restaurant was closed and my order disappeared. The staff was nice and let me order. Great customer service and people that work here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nuggets