Slowest drive-thru service anywhere! Terrible customer service, too.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Red Beans and Rice
Rachel Waters
This is the 2nd location we have been to and the service sucks. Starting to think Popeyes is racist. Seems like our food it put on the back burner when AA people come in behind us gets their food before us. Then by the time we get our food it's cold. Chick-fil-a is better.
Atmosphere: 1
Food: 1
Service: 1
Gabby taylor
Service is awful everytime I goAnd drive thru associates are never friendly or sometime don’t even answer the intercom!!!
Atmosphere: 1
Food: 2
Service: 1
Craig Faison
The popeys in Hiram GA has very poor/rude and disrespectful customer service towards customers. By the way, they barely speak to you to the nasty looks on their faces when greeting you it's a turn-off! There are a few employees that do give good service The African American gentleman Pat or Patrick in drive thru and the young African American young lady on the register they always have a smile on their face I appreciate these people Popeys as they are good for business! Beware if you report someone like I did the district manager Sylvia told the store manager that I reported him when I told her that I wanted to remain anonymous as it's more professional which he stated she told him anyway causing the store manager to embarrass and threaten me on 4-7-24 in front of customers and staff because I called his boss and Wendall the owner who is a poor acting owner who does not care about his customers opinions or concerns This popeys needs new management or a new owner The Lithia Springs GA location is by far the best trust me I am a level 5 guide and a 6 figure Realestate Investor I know people and businesses and the right way to trat people this Popeys gets a score F from a C in my opinion! I will keep you updated - GOD SPEED -
Atmosphere: 1
Service: 1
Rhonda R. Hudgins
Most of the employees at this particular Popeyes or nice treat customers very well treat pick up people from delivery gigs very well on the other hand there's the others and I'm just not going to go in to that. We don't eat out a lot or too busy picking up someone else's food but I figure if they will treat me well as I'm picking up someone's food that is their customer but it's not there in person then they will treat me well when I'm there for myself if they do not treat me well when I'm there for another then they're not going to treat me well when I'm there for myself.
ruhtra drofwarc
What you expect from Popeyes. Staff at drive through could be a bit more cheerful, but that could be just me.
Food: 5
Service: 4
Gerline Desir
Everytime I come to this location their attitudes are always nasty.
Atmosphere: 1
Food: 3
Service: 1
kaleb donegan
This Popeyes absolutely sucks every time I go for the past two years save your money.
Atmosphere: 1
Food: 1
Service: 1
L D
2 stars for the food because my kids didn’t get sick. One star for everything else because getting this place shut down is not option here. Pulled up about 9:30, told we couldn’t come in. Went through drive through, the employee was OBVIOUSLY INCONVENIENCED by the fact that we were there (there were no other customer present). The service was so bad my husband and I stopped ordering and just kept the order for our two kids. We pay, are told we need to pull up and wait. 15 minutes go by. One car behind us has to wait, gets their food. I ask for a refund. The guy tells me our wings are up now, that the other car was just waiting for fries. I said well if our food is not up we want a refund. He keeps walking, says “I’m not giving a refund”. It’s actually so funny because they gave me the customer AND merchant copy of the receipt. I could get a refund if I want, but I won’t, not that kind of person. So, we wait a few more minutes while their employees sat in the lobby and ate chicken (one played with the other’s hair while they ate). Great thing to see at a “restaurant”. Unfortunately, these days eating out is just a disappointment and we know that but we had two hungry kids and just wanted to get something in their bellies after their game before it got later. Oh wait- we went to the other Popeyes to get chicken for our other child at home- we pull up around 10 (hours day until 11). They are “closed”- we ask “when did you close- the kid said “now”. Come on, Popeyes Corporate. You need to fix this.
They are always out of mac and cheese when I come...
Joanna Wray
I used to work at popeyes years ago on a military base where we had stricter regulations. This is absolutely the cleanest civilian popeyes I have ever seen.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Red Beans and Rice
Noelle Noelle
This location should be ashamed of themselves. I waited an hour for an Uber pick up order that was placed prior to me arriving…. A small order at that. I have no idea what they are doing and neither do they. Fast food my
Atmosphere: 2
Food: 3
Service: 1
Wrkof Art
Went through drive through. Fast service. Food is what you expect.
30min 5 tenders
Atmosphere: 1
Food: 1
Service: 1
Slowest drive-thru service anywhere! Terrible customer service, too.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Red Beans and Rice
This is the 2nd location we have been to and the service sucks. Starting to think Popeyes is racist. Seems like our food it put on the back burner when AA people come in behind us gets their food before us. Then by the time we get our food it's cold. Chick-fil-a is better.
Atmosphere: 1
Food: 1
Service: 1
Service is awful everytime I goAnd drive thru associates are never friendly or sometime don’t even answer the intercom!!!
Atmosphere: 1
Food: 2
Service: 1
The popeys in Hiram GA has very poor/rude and disrespectful customer service towards customers. By the way, they barely speak to you to the nasty looks on their faces when greeting you it's a turn-off! There are a few employees that do give good service The African American gentleman Pat or Patrick in drive thru and the young African American young lady on the register they always have a smile on their face I appreciate these people Popeys as they are good for business! Beware if you report someone like I did the district manager Sylvia told the store manager that I reported him when I told her that I wanted to remain anonymous as it's more professional which he stated she told him anyway causing the store manager to embarrass and threaten me on 4-7-24 in front of customers and staff because I called his boss and Wendall the owner who is a poor acting owner who does not care about his customers opinions or concerns This popeys needs new management or a new owner The Lithia Springs GA location is by far the best trust me I am a level 5 guide and a 6 figure Realestate Investor I know people and businesses and the right way to trat people this Popeys gets a score F from a C in my opinion! I will keep you updated - GOD SPEED -
Atmosphere: 1
Service: 1
Most of the employees at this particular Popeyes or nice treat customers very well treat pick up people from delivery gigs very well on the other hand there's the others and I'm just not going to go in to that. We don't eat out a lot or too busy picking up someone else's food but I figure if they will treat me well as I'm picking up someone's food that is their customer but it's not there in person then they will treat me well when I'm there for myself if they do not treat me well when I'm there for another then they're not going to treat me well when I'm there for myself.
What you expect from Popeyes. Staff at drive through could be a bit more cheerful, but that could be just me.
Food: 5
Service: 4
Everytime I come to this location their attitudes are always nasty.
Atmosphere: 1
Food: 3
Service: 1
This Popeyes absolutely sucks every time I go for the past two years save your money.
Atmosphere: 1
Food: 1
Service: 1
2 stars for the food because my kids didn’t get sick. One star for everything else because getting this place shut down is not option here. Pulled up about 9:30, told we couldn’t come in. Went through drive through, the employee was OBVIOUSLY INCONVENIENCED by the fact that we were there (there were no other customer present). The service was so bad my husband and I stopped ordering and just kept the order for our two kids. We pay, are told we need to pull up and wait. 15 minutes go by. One car behind us has to wait, gets their food. I ask for a refund. The guy tells me our wings are up now, that the other car was just waiting for fries. I said well if our food is not up we want a refund. He keeps walking, says “I’m not giving a refund”. It’s actually so funny because they gave me the customer AND merchant copy of the receipt. I could get a refund if I want, but I won’t, not that kind of person. So, we wait a few more minutes while their employees sat in the lobby and ate chicken (one played with the other’s hair while they ate). Great thing to see at a “restaurant”. Unfortunately, these days eating out is just a disappointment and we know that but we had two hungry kids and just wanted to get something in their bellies after their game before it got later. Oh wait- we went to the other Popeyes to get chicken for our other child at home- we pull up around 10 (hours day until 11). They are “closed”- we ask “when did you close- the kid said “now”. Come on, Popeyes Corporate. You need to fix this.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Great fried chicken. Rice & beans side the worst ever had (cold, no seasoning, no smoked pork or bacon savorynes).
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fried Chicken, Chicken Sandwich Combo, Coleslaw, Spicy Chicken Sandwich
They are always out of mac and cheese when I come...
I used to work at popeyes years ago on a military base where we had stricter regulations. This is absolutely the cleanest civilian popeyes I have ever seen.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Red Beans and Rice
This location should be ashamed of themselves. I waited an hour for an Uber pick up order that was placed prior to me arriving…. A small order at that. I have no idea what they are doing and neither do they. Fast food my
Atmosphere: 2
Food: 3
Service: 1
Went through drive through. Fast service. Food is what you expect.
Food: 5
Service: 5