I came through the drive thru at 7:10am and ordered a sausage and cheese bagel combo and I asked for them to add bacon to it and when I got home and opened up my mail I only had bacon and cheese on my sandwich I called repeatedly no one answered the phone I am very disappointed and I would like for somebody to email me back please
Food: 1
Service: 5
Raul Atencio
The service in the lobby is the worst, they only pay attention to the drive thru
Atmosphere: 4
Food: 4
Service: 1
Derrick Billups
It's a McDonald's.
Atmosphere: 5
Food: 5
Service: 5
Joseph Perez
Horrible service they yelled through the mic and drive thru and we were
Atmosphere: 1
Food: 2
Service: 1
Charles Harris
The staff is friendly and professional. Food is still hot when you get it and the wait is short.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, French Fries
Melissa
The Play Place here is great. Everything is in good repair and clean. My QP with bacon was actually stacked...like bottom bun and top bun were lined up and so were all the insides. Sounds dumb, but it was a nice surprise.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries
TheTruth2023
I can only give this location a 2 star review and that's because of how generous Chad was to assist customers while being on his break. No one, not even the manager was willing to work the front counter to assist customers. She even stated in front of customers that she wasn't getting on the front counter to take orders while the cashier was on break because she was there longer than him and she wanted to eat to. McDonald's needs to follow whatever magical universal formula Chick Fil A uses.
Atmosphere: 1
Service: 2
Erica
This is my favorite location. Shout out to chad! Amazing customer service!
I understand being overwhelmed because of being busy, but still gotta make sure everything is counted for. More so with the pricing of everything and needing to get to work.The receipt is self explanatory. It says clearly 6 McChicken, small sweet ice tea, ketchup packets and sweet and sour sauce. At the window to pick up the food they asked if I had 5 McChicken sandwiches. I said, "no 6". Also asked if I had a drink. I said, " yes, a small sweet ice tea". I guess the employee was overwhelmed and have a medium. They wanted me to go park and they'll bring it out. I said, "ok and we like ketchup and sweet and sour". Was told that it'll be in the bag. Went and parked. Another employee came out and asked what we had. Said, "6 McChicken sandwiches" Was handed the bag and no ketchup not sweet and sour. Informed the employee and they asked if that was it and then left. Waited because thought she was bringing the ketchup and sweet and sour. Counted the sandwiches and was only 5 in the bag. Had to drive around and got someone from inside to open the door to inform them that there was 5 not 6 and no ketchup or sweet and sour. Simplest order and it was wrong. Also no napkins. If the customers can't get condiments when they ask what makes anyone thinks they'll get napkins with their food when it is an automatic thing to do is to give napkins.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Mcchicken
CJ
I understand being overwhelmed because of being busy, but still gotta make sure everything is counted for. More so with the pricing of everything and needing to get to work.The receipt is self explanatory. It says clearly 6 McChicken, small sweet ice tea, ketchup packets and sweet and sour sauce. At the window to pick up the food they asked if I had 5 McChicken sandwiches. I said, "no 6". Also asked if I had a drink. I said, " yes, a small sweet ice tea". I guess the employee was overwhelmed and have a medium. They wanted me to go park and they'll bring it out. I said, "ok and we like ketchup and sweet and sour". Was told that it'll be in the bag. Went and parked. Another employee came out and asked what we had. Said, "6 McChicken sandwiches" Was handed the bag and no ketchup not sweet and sour. Informed the employee and they asked if that was it and then left. Waited because thought she was bringing the ketchup and sweet and sour. Counted the sandwiches and was only 5 in the bag. Had to drive around and got someone from inside to open the door to inform them that there was 5 not 6 and no ketchup or sweet and sour. Simplest order and it was wrong. Also no napkins. If the customers can't get condiments when they ask what makes anyone thinks they'll get napkins with their food when it is an automatic thing to do is to give napkins.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Mcchicken
James Nguyen
Got served raw chicken nuggets. Usually mc Donald’s have low ratings anyways but trust me don’t go to this place clearly quality of food isn’t their concern. I’m from out of town so it was a good 20 miles before I noticed it was raw since you don’t really check while you’re eating in the dark and driving.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Mcnuggets
Verna Ivy
I am always treated like a queen when I go to Jonesboro McDonald's customer service is great and They are so sweet to me shout out to McDonald's Jonesboro on Tarva Blvd. Better than my Hometown in
Atmosphere: 5
Food: 5
Service: 5
Ashley Thomas
Worst McDonald’s ever bad customer service counter orders always ignored pass at the wrong food
I came through the drive thru at 7:10am and ordered a sausage and cheese bagel combo and I asked for them to add bacon to it and when I got home and opened up my mail I only had bacon and cheese on my sandwich I called repeatedly no one answered the phone I am very disappointed and I would like for somebody to email me back please
Food: 1
Service: 5
The service in the lobby is the worst, they only pay attention to the drive thru
Atmosphere: 4
Food: 4
Service: 1
It's a McDonald's.
Atmosphere: 5
Food: 5
Service: 5
Horrible service they yelled through the mic and drive thru and we were
Atmosphere: 1
Food: 2
Service: 1
The staff is friendly and professional. Food is still hot when you get it and the wait is short.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, French Fries
The Play Place here is great. Everything is in good repair and clean. My QP with bacon was actually stacked...like bottom bun and top bun were lined up and so were all the insides. Sounds dumb, but it was a nice surprise.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries
I can only give this location a 2 star review and that's because of how generous Chad was to assist customers while being on his break. No one, not even the manager was willing to work the front counter to assist customers. She even stated in front of customers that she wasn't getting on the front counter to take orders while the cashier was on break because she was there longer than him and she wanted to eat to. McDonald's needs to follow whatever magical universal formula Chick Fil A uses.
Atmosphere: 1
Service: 2
This is my favorite location. Shout out to chad! Amazing customer service!
Atmosphere: 5
Food: 5
Service: 5
They suck. Terrible customer service!
Atmosphere: 1
Food: 1
Service: 1
Had my iced coffee and sandwich very
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I understand being overwhelmed because of being busy, but still gotta make sure everything is counted for. More so with the pricing of everything and needing to get to work.The receipt is self explanatory. It says clearly 6 McChicken, small sweet ice tea, ketchup packets and sweet and sour sauce. At the window to pick up the food they asked if I had 5 McChicken sandwiches. I said, "no 6". Also asked if I had a drink. I said, " yes, a small sweet ice tea". I guess the employee was overwhelmed and have a medium. They wanted me to go park and they'll bring it out. I said, "ok and we like ketchup and sweet and sour". Was told that it'll be in the bag. Went and parked. Another employee came out and asked what we had. Said, "6 McChicken sandwiches" Was handed the bag and no ketchup not sweet and sour. Informed the employee and they asked if that was it and then left. Waited because thought she was bringing the ketchup and sweet and sour. Counted the sandwiches and was only 5 in the bag. Had to drive around and got someone from inside to open the door to inform them that there was 5 not 6 and no ketchup or sweet and sour. Simplest order and it was wrong. Also no napkins. If the customers can't get condiments when they ask what makes anyone thinks they'll get napkins with their food when it is an automatic thing to do is to give napkins.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Mcchicken
I understand being overwhelmed because of being busy, but still gotta make sure everything is counted for. More so with the pricing of everything and needing to get to work.The receipt is self explanatory. It says clearly 6 McChicken, small sweet ice tea, ketchup packets and sweet and sour sauce. At the window to pick up the food they asked if I had 5 McChicken sandwiches. I said, "no 6". Also asked if I had a drink. I said, " yes, a small sweet ice tea". I guess the employee was overwhelmed and have a medium. They wanted me to go park and they'll bring it out. I said, "ok and we like ketchup and sweet and sour". Was told that it'll be in the bag. Went and parked. Another employee came out and asked what we had. Said, "6 McChicken sandwiches" Was handed the bag and no ketchup not sweet and sour. Informed the employee and they asked if that was it and then left. Waited because thought she was bringing the ketchup and sweet and sour. Counted the sandwiches and was only 5 in the bag. Had to drive around and got someone from inside to open the door to inform them that there was 5 not 6 and no ketchup or sweet and sour. Simplest order and it was wrong. Also no napkins. If the customers can't get condiments when they ask what makes anyone thinks they'll get napkins with their food when it is an automatic thing to do is to give napkins.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Mcchicken
Got served raw chicken nuggets. Usually mc Donald’s have low ratings anyways but trust me don’t go to this place clearly quality of food isn’t their concern. I’m from out of town so it was a good 20 miles before I noticed it was raw since you don’t really check while you’re eating in the dark and driving.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Mcnuggets
I am always treated like a queen when I go to Jonesboro McDonald's customer service is great and They are so sweet to me shout out to McDonald's Jonesboro on Tarva Blvd. Better than my Hometown in
Atmosphere: 5
Food: 5
Service: 5
Worst McDonald’s ever bad customer service counter orders always ignored pass at the wrong food