Marcos is always a good pizza place to order from.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
Jeff Rondeau
I love this place because it is not a big box chain. They care about each Pizza they make. It's just a better pie.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
kw
Recently, I started ordering from the Wade green store I work with a gentleman name Courtney who is very professional, friendly and has great recommendations each time I receive my order it has been on time hot and delicious please if you have not ordered from the Wade greens store, you won’t regret it do so immediately talk to Courtney if you need recommendations you won’t regret it !!
Atmosphere: 5
Food: 5
Service: 5
natasha franklin
I enjoy the place.When I call in they always ask would I like me usual.That's how much I order there Customer service is
Atmosphere: 5
Food: 5
Service: 5
Always Infinitee
Told me a half hour ago it would be 15 minutes and I’m still
Service: 1
alyssa beasley
closes and shuts the phone off 45 minutes before closing time
M M.
Dear Absent Manager, the way that you mishandled assisting your two employees over the phone it's crazy you carry the title manager. Telling your coworker that "he needs to figure it out" when it comes to something a manager should train their employees on is disrespectful to the customer waiting for you for 10 min whilst YOU do a delivery. It's also disrespectful to the nice gentleman who offered a free pizza for our inconvenience. If ANYONE should come out of pocket for the charge it's yourself and not the two gentlemen hard at work. FIVE STARS FOR THE UNDERSTANDING EMPLOYEES BUT for you........see above.
Makayla
Marcos- Thank you so much for making this happen for our party! It was a huge hit and I'm so grateful you were able to do it! Both pizzas were delicious and you really showed up with the pokeball pizza. You're the best!
Atmosphere: 5
Food: 5
Service: 5
Jessica Nestle McSpadden
I placed an order at 4:08 today through your Marcos app. It was promised for 4:28 after tracking my order I saw nobody was working on it. So I started to call at 4:15 and I was on hold for 15 mins so I began to drive to the store as I live off Wade green. I was still on hold and when I get to the store it was closed. It’s Saturday at 4:30 so for it to be closed is unprofessional!! On top of that how can I place an order if the store was closed. So I leave the store go back home my order is still sitting there on the app. Now I start calling non stop until finally at 5:05 a man answers who I assume is the manager to say the store was closed because nobody came to work in the morning ok it’s 5:00 now so please make it make sense. So I ask for the general manager so I can discuss my issue he asks me why I explain due to the unprofessionalism of this store. He then hangs up in my face this is my worst experience ever and he needs to be fired!! Horrible customer service experience ever!! The general manager needs to give me a call!!
Jessica M.
I placed an order at 4:08 today through your Marcos app. It was promised for 4:28 after t my order I saw nobody was working on it. So I started to call at 4:15 and I was on hold for 15 mins so I began to drive to the store as I live off Wade green. I was still on hold and when I get to the store it was closed. It's Saturday at 4:30 so for it to be closer is unprofessional!! On top of that how can I place an order of the store was closed. So I leave the store go back home my order is still sitting there on the app. Now I start calling non stop finally at 5:05 a man answers who I assume is the manager to say the store was closed beca nobody came to work in the morning ok it's 5:00 now so please make it make sense. So I ask for the general manager so I can discuss my issue he asks me why I explain due to the unprofessionalism of this store. He then hangs up in my face this is my worst eco ever and he needs to be fire!! Horrible customer service experience ever!! The general manager needs to give me a call!!
Horrible corporate website and the "customer feedback" link just takes you to the food ordering page!?!?All I wanted to do was notify Marcos that their website lists the incorrect hours of operation for this store. It's a complete inconvenience for customers and employees are being yelled at and blamed but it isn't their fault because they can't update it.I'm so disgusted with this whole experience it's putting me off of the company as a whole. I hope I can get better results from using the desktop computer to submit feedback.Just FYI the store closes at 10pm Sun-Thurs and 11pm Fri/Sat.
K.O. Rembert
UNBELIEVABLE! It's 7pm and Marco's on Wade Green Rd is not closed, but "done making pizza for the day." No carry out. No delivery. No one came to work today is the excuse. My family used order from here every Friday and/or Saturday. We fired them months ago. Started going to Woodstock. Fired them. Started going to Blue Moon Pizza in Smyrna. FROM ACWORTH! Today, we decided to give these guys a 3RD CHANCE! They've been fired before. The pizzas were either old, burnt, delivered 90 minutes to 2 hours later, no delivery drivers came in, it was and still is always something with these guys. And it's the same with Domino's on Baker Rd. SMH. Never again. We're done with Marco's. I wish they would just go out of business and allow another restaurant... a better managed... better owned establishment to move in. It's Blue Moon Pizza and Digorno for us the rest of the way."The economy is not bad. Customer service is bad
Atmosphere: 1
Food: 1
Service: 1
Steffano
They nice but too slow.. ordering ahead takes 45 minutes or more.. it’s faster to go to the papa johns at the next
Atmosphere: 2
Food: 3
Service: 2
Larissa Gomez
Marley was amazing and took care of my questions..
Marcos is always a good pizza place to order from.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
I love this place because it is not a big box chain. They care about each Pizza they make. It's just a better pie.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
Recently, I started ordering from the Wade green store I work with a gentleman name Courtney who is very professional, friendly and has great recommendations each time I receive my order it has been on time hot and delicious please if you have not ordered from the Wade greens store, you won’t regret it do so immediately talk to Courtney if you need recommendations you won’t regret it !!
Atmosphere: 5
Food: 5
Service: 5
I enjoy the place.When I call in they always ask would I like me usual.That's how much I order there Customer service is
Atmosphere: 5
Food: 5
Service: 5
Told me a half hour ago it would be 15 minutes and I’m still
Service: 1
closes and shuts the phone off 45 minutes before closing time
Dear Absent Manager, the way that you mishandled assisting your two employees over the phone it's crazy you carry the title manager. Telling your coworker that "he needs to figure it out" when it comes to something a manager should train their employees on is disrespectful to the customer waiting for you for 10 min whilst YOU do a delivery. It's also disrespectful to the nice gentleman who offered a free pizza for our inconvenience. If ANYONE should come out of pocket for the charge it's yourself and not the two gentlemen hard at work. FIVE STARS FOR THE UNDERSTANDING EMPLOYEES BUT for you........see above.
Marcos- Thank you so much for making this happen for our party! It was a huge hit and I'm so grateful you were able to do it! Both pizzas were delicious and you really showed up with the pokeball pizza. You're the best!
Atmosphere: 5
Food: 5
Service: 5
I placed an order at 4:08 today through your Marcos app. It was promised for 4:28 after tracking my order I saw nobody was working on it. So I started to call at 4:15 and I was on hold for 15 mins so I began to drive to the store as I live off Wade green. I was still on hold and when I get to the store it was closed. It’s Saturday at 4:30 so for it to be closed is unprofessional!! On top of that how can I place an order if the store was closed. So I leave the store go back home my order is still sitting there on the app. Now I start calling non stop until finally at 5:05 a man answers who I assume is the manager to say the store was closed because nobody came to work in the morning ok it’s 5:00 now so please make it make sense. So I ask for the general manager so I can discuss my issue he asks me why I explain due to the unprofessionalism of this store. He then hangs up in my face this is my worst experience ever and he needs to be fired!! Horrible customer service experience ever!! The general manager needs to give me a call!!
I placed an order at 4:08 today through your Marcos app. It was promised for 4:28 after t my order I saw nobody was working on it. So I started to call at 4:15 and I was on hold for 15 mins so I began to drive to the store as I live off Wade green. I was still on hold and when I get to the store it was closed. It's Saturday at 4:30 so for it to be closer is unprofessional!! On top of that how can I place an order of the store was closed. So I leave the store go back home my order is still sitting there on the app. Now I start calling non stop finally at 5:05 a man answers who I assume is the manager to say the store was closed beca nobody came to work in the morning ok it's 5:00 now so please make it make sense. So I ask for the general manager so I can discuss my issue he asks me why I explain due to the unprofessionalism of this store. He then hangs up in my face this is my worst eco ever and he needs to be fire!! Horrible customer service experience ever!! The general manager needs to give me a call!!
Restaurantji Recommends
Horrible corporate website and the "customer feedback" link just takes you to the food ordering page!?!?All I wanted to do was notify Marcos that their website lists the incorrect hours of operation for this store. It's a complete inconvenience for customers and employees are being yelled at and blamed but it isn't their fault because they can't update it.I'm so disgusted with this whole experience it's putting me off of the company as a whole. I hope I can get better results from using the desktop computer to submit feedback.Just FYI the store closes at 10pm Sun-Thurs and 11pm Fri/Sat.
UNBELIEVABLE! It's 7pm and Marco's on Wade Green Rd is not closed, but "done making pizza for the day." No carry out. No delivery. No one came to work today is the excuse. My family used order from here every Friday and/or Saturday. We fired them months ago. Started going to Woodstock. Fired them. Started going to Blue Moon Pizza in Smyrna. FROM ACWORTH! Today, we decided to give these guys a 3RD CHANCE! They've been fired before. The pizzas were either old, burnt, delivered 90 minutes to 2 hours later, no delivery drivers came in, it was and still is always something with these guys. And it's the same with Domino's on Baker Rd. SMH. Never again. We're done with Marco's. I wish they would just go out of business and allow another restaurant... a better managed... better owned establishment to move in. It's Blue Moon Pizza and Digorno for us the rest of the way."The economy is not bad. Customer service is bad
Atmosphere: 1
Food: 1
Service: 1
They nice but too slow.. ordering ahead takes 45 minutes or more.. it’s faster to go to the papa johns at the next
Atmosphere: 2
Food: 3
Service: 2
Marley was amazing and took care of my questions..
Atmosphere: 5
Food: 5
Service: 5
Pizza was excellent. Wings were also very good.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Hawaiian Chicken, Chicken Wings