I decided to grab lunch here recently. After about 10 minutes at the bar, I stepped into the kitchen to ask if anybody was working at the bar. I’m not sure where the bartender was located, but the manager took my order & even brought my food. The bartender showed up every once in a while, but didn’t seem particularly interested in serving me. When I got my food, my fries were cold. I won’t go back.
Joshua Hester
I haven’t been to TGIF in years. Today I was reminded why I don’t come here. I ordered the 18 boneless wings. They would only allow me to get one flavor of wings. I had to order the wing platter which was $5 more to get flavors. Then the wings were over cooked. The waitress however did a good job. Not her fault the food was over priced and tasted like dirt.
smokeycoonhoundUT
The staff was polite and the service was quick.. however our burgers came out very soggy and just not good. The burger fell apart in my hands before I even took a bite. The part that frustrated me the most though… my family of 6 was automatically charged an 18% gratuity at the conclusion of the meal. I would have tipped 20% just simply because our waitress was very nice.. but 18% required for a table of 2 adults and 4 young kids?
Bryanna W
If I could put zero stars I would. I ordered the appetizer combo and I must say it was the worst I have ever seen. This is a menu item I order often at other locations and it was unrecognizable.When I bit into the boneless wing I could barely taste any meat. The taste of the burnt batter overpowered it. I politely asked for it to be sent back and just get spinach dip instead. The manager stomped over to the table with a passive aggressive attitude. She continuously asked me identical questions about why I did not like it as if she was remedial. This was after I already verbally explained to her that I was not intending to be hostile and that the food was just simply not appealing. I would say the server displayed more professionalism than her. I wouldn’t be surprised if this business was to fail due to the manager’s puerile and arrogant attitude. This is a location I will never attend again no matter the circumstances. Please save your time and money and go somewhere else to enjoy your dinner.
S Tate
This was by far the worst TGI Fridays that I’ve ever been to. The service was fast. However, I ordered the Whiskey glazed chicken with an order of shrimp and the chicken was HORRIBLE. Initially, it tasted undercooked so I had the waitress to take it back to the grill and that was after I spit it out on a plate. Once the chicken was returned back to me, it still tasted extremely bad. Like the chicken did not taste like chicken. I only eat chicken, fish, and shellfish so I know what chicken suppose to taste like. The waitress asked if everything was okay, I didn’t want to say anything but my husband initiated that conversation. We both shared our dislike for the chicken and the two pieces of chicken were still sitting on the plate. The waitress failed to get a manager or at least discount the payment. The discount wasn’t the issue, the disregard that she had for us was the issue. It’s okay because we will never frequent this specific TGI Friday’s again.
Kellie Nicholson
Anytime I am near Kennesaw. I get the pot stickers. I will eat an order for lunch & get a Togo order to take home because we don't have a Fridays in Rome.My only issue is that I asked for 2 cups of dipping sauce & when I reached my house (45 min later) I only had 1 cup. But it will not stop me from going in again. Staff is polite and everyone makes a mistake once in a while.
Kimberly Kroese
Horrible service our waitress had tables all over the restaurant while her coworkers were too lazy to even refill my boyfriends water when I asked and walked by our table to bring his one and completely ignored us. All the servers decided to just talk instead of work and we never got out refills. Highly would not recommend. The only good thing about this restaurant was their bucket of bones.
DEZ DEVONN
Terrible service. Waited for 40 min for no service , waiters are horrible. Horrible service. Horrible service. Horrible service . Horrible service . Wouldn’t recommend this establishment. Whatsoever. A couple came in before me and was instantly seated and I had to wait 40 f*****g min for a table. They overcharged me for a burger , chick fil a is way better anyways
Tammy Caldwell
horrible service Manger was rude they charge and extra 18 % if you have 6 people even if it's just kids the food was not that great they bring 1 plate out at a time instead of the whole tables not good would not recommend will not be back
Debbie Wall
There isn't a lunch menu. The waitress didn't listen to my food choices. I ordered a whiskey steak fajitas with sour cream & Pico. I asked for no bell peppers, no red, green, or yellow bell peppers & Naan instead of tortillas. When my plate was set before me it had bell peppers on them with tortillas. When my plate was brought back it was still missing the Naan & the pico. When asked about the pico they replied you asked for no peppers.
I visited this location with my husband and 2 year and the service was the slowest I have ever seen. We arrived at 6:30 and did not leave until 8:40. It took about 45 minutes for our food to come out and almost 20 just to pay. The restaurant was not even crowded when we first arrived but they kept seating everyone who came in and was overwhelming the three servers they had. It was a mess. I will not be back.
WeThePeople
Great experience for dinner as a single guest at the bar, in town for business. I believe Chelsea was my server/bartender. She was fantastic. Really great and attentive service, you could really tell the staff and manager really cared. Great food and good price, I will be back!
Chetana1959
I went there a few weeks ago and I was very disappointed in the quality of the food as well as the beverage. I ordered the lemonaid and had to send it back. Not the TGIF I remember
Lindsay Goodwin
I’ve been a long time customer of this location And I just wanted to write a great review because it’s a consistent great place to go eat with great service! I absolutely love Dee the bartender! Great service and I always leave happy!
Joseph R.
The food was alright, the drinks were great, and the service was good but a little slow for 5 on a Friday. The atmosphere was a little strange, they sat everyone right by each other even though the place was basically empty. I'd go back for a special or limited time food but $70 for two people was ridiculous.
I decided to grab lunch here recently. After about 10 minutes at the bar, I stepped into the kitchen to ask if anybody was working at the bar. I’m not sure where the bartender was located, but the manager took my order & even brought my food. The bartender showed up every once in a while, but didn’t seem particularly interested in serving me. When I got my food, my fries were cold. I won’t go back.
I haven’t been to TGIF in years. Today I was reminded why I don’t come here. I ordered the 18 boneless wings. They would only allow me to get one flavor of wings. I had to order the wing platter which was $5 more to get flavors. Then the wings were over cooked. The waitress however did a good job. Not her fault the food was over priced and tasted like dirt.
The staff was polite and the service was quick.. however our burgers came out very soggy and just not good. The burger fell apart in my hands before I even took a bite. The part that frustrated me the most though… my family of 6 was automatically charged an 18% gratuity at the conclusion of the meal. I would have tipped 20% just simply because our waitress was very nice.. but 18% required for a table of 2 adults and 4 young kids?
If I could put zero stars I would. I ordered the appetizer combo and I must say it was the worst I have ever seen. This is a menu item I order often at other locations and it was unrecognizable.When I bit into the boneless wing I could barely taste any meat. The taste of the burnt batter overpowered it. I politely asked for it to be sent back and just get spinach dip instead. The manager stomped over to the table with a passive aggressive attitude. She continuously asked me identical questions about why I did not like it as if she was remedial. This was after I already verbally explained to her that I was not intending to be hostile and that the food was just simply not appealing. I would say the server displayed more professionalism than her. I wouldn’t be surprised if this business was to fail due to the manager’s puerile and arrogant attitude. This is a location I will never attend again no matter the circumstances. Please save your time and money and go somewhere else to enjoy your dinner.
This was by far the worst TGI Fridays that I’ve ever been to. The service was fast. However, I ordered the Whiskey glazed chicken with an order of shrimp and the chicken was HORRIBLE. Initially, it tasted undercooked so I had the waitress to take it back to the grill and that was after I spit it out on a plate. Once the chicken was returned back to me, it still tasted extremely bad. Like the chicken did not taste like chicken. I only eat chicken, fish, and shellfish so I know what chicken suppose to taste like. The waitress asked if everything was okay, I didn’t want to say anything but my husband initiated that conversation. We both shared our dislike for the chicken and the two pieces of chicken were still sitting on the plate. The waitress failed to get a manager or at least discount the payment. The discount wasn’t the issue, the disregard that she had for us was the issue. It’s okay because we will never frequent this specific TGI Friday’s again.
Anytime I am near Kennesaw. I get the pot stickers. I will eat an order for lunch & get a Togo order to take home because we don't have a Fridays in Rome.My only issue is that I asked for 2 cups of dipping sauce & when I reached my house (45 min later) I only had 1 cup. But it will not stop me from going in again. Staff is polite and everyone makes a mistake once in a while.
Horrible service our waitress had tables all over the restaurant while her coworkers were too lazy to even refill my boyfriends water when I asked and walked by our table to bring his one and completely ignored us. All the servers decided to just talk instead of work and we never got out refills. Highly would not recommend. The only good thing about this restaurant was their bucket of bones.
Terrible service. Waited for 40 min for no service , waiters are horrible. Horrible service. Horrible service. Horrible service . Horrible service . Wouldn’t recommend this establishment. Whatsoever. A couple came in before me and was instantly seated and I had to wait 40 f*****g min for a table. They overcharged me for a burger , chick fil a is way better anyways
horrible service Manger was rude they charge and extra 18 % if you have 6 people even if it's just kids the food was not that great they bring 1 plate out at a time instead of the whole tables not good would not recommend will not be back
There isn't a lunch menu. The waitress didn't listen to my food choices. I ordered a whiskey steak fajitas with sour cream & Pico. I asked for no bell peppers, no red, green, or yellow bell peppers & Naan instead of tortillas. When my plate was set before me it had bell peppers on them with tortillas. When my plate was brought back it was still missing the Naan & the pico. When asked about the pico they replied you asked for no peppers.
Restaurantji Recommends
I visited this location with my husband and 2 year and the service was the slowest I have ever seen. We arrived at 6:30 and did not leave until 8:40. It took about 45 minutes for our food to come out and almost 20 just to pay. The restaurant was not even crowded when we first arrived but they kept seating everyone who came in and was overwhelming the three servers they had. It was a mess. I will not be back.
Great experience for dinner as a single guest at the bar, in town for business. I believe Chelsea was my server/bartender. She was fantastic. Really great and attentive service, you could really tell the staff and manager really cared. Great food and good price, I will be back!
I went there a few weeks ago and I was very disappointed in the quality of the food as well as the beverage. I ordered the lemonaid and had to send it back. Not the TGIF I remember
I’ve been a long time customer of this location And I just wanted to write a great review because it’s a consistent great place to go eat with great service! I absolutely love Dee the bartender! Great service and I always leave happy!
The food was alright, the drinks were great, and the service was good but a little slow for 5 on a Friday. The atmosphere was a little strange, they sat everyone right by each other even though the place was basically empty. I'd go back for a special or limited time food but $70 for two people was ridiculous.