Panera Bread

4875 Sugarloaf Pkwy, Lawrenceville
(770) 510-7720

Recent Reviews

Ilyana Morales

Without asking, the server started making our order to go. We felt like he wanted us to leave immediately. So, we told him it was to dine in, and that clearly bothered him. His attitude was not the best. I guess he probably is not a "morning person".

Atmosphere: 4

Food: 5

Service: 3

Wow

I like eating here, however today was very outrageous and unacceptable. This fat black worker wearing glasses was pretty much harassing me the whole time I was there. I’m a minor who doesn’t look a DAY over 16 while this man is clearly pushing 30. He kept trying to converse with me yet wouldn’t talk to any other customers this much, walking behind me and making me feel uncomfortable. I didn’t pay this any mind until he waddled over to a booth that was next to mines and sat down and stared at me. I was extremely uncomfortable and that this man would NOT leave me alone. Instead of trying to fish after little kids he needs to be fired and thrown into a gym as punishment immediately. ?

Atmosphere: 5

Food: 5

Service: 1

Jr

Love their customize options on the app and I highly recommend the autumn squash soup. Their toasted bagels and breads are also very delicious, however it can be really pricey and the service is slow at times.

Atmosphere: 4

Food: 4

Service: 3

Andrea Skokic

Had lunch with mom here today. Duvawn was very helpful with the menu. We enjoyed the broccoli cheddar and veggie soup and the Greek and Turkey BLT sandwiches. Overall, the food was great, everyone was friendly, and the atmosphere was great as well.Vegetarian options: They were able to accommodate my vegan restrictions. I enjoyed my food!

Atmosphere: 5

Food: 5

Service: 5

Pablo Gomez

Terrible service, tried calling 10 times because more than half of my order was wrong, cashier had long over accessories on them typing everything wrong

John D.

This is probably the worst Panera location I've ever been to. Every time I've been there the service has been terrible. Employees look like they don't want to be bothered and always take forever to come up to the front to help customers. Don't know why they even bother with the app because stuff is never ready when it tells you that it's ready for pickup. During a recent visit as I was leaving with a drink in hand one of the employees said out loud "Blood orange...gross!" Is that really the way employees of a restaurant should act and speak out loud when their customers just paid money for something at their establishment? Good grief.

Todd Early

Missed breakfast at home this morning and was starving. Had sausage egg and cheese on ciabotta and a cinnamon crunch bagel. That hit the spot.

Atmosphere: 5

Food: 5

Service: 4

Artinique Jackson

Very nice and friendly workers. Food was 10/10!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Panera Broccoli Cheddar Bread Bowl

Monique Fields Real Estate Services

Literally the slowest Panera I’ve ever been to! It took forever to get my food and whoever made the sandwich has zero pride in their work. My turkey sandwich was thrown together and wrapped up. The gentleman that took my order was polite but this location needs an intervention asap!

Food: 2

Service: 2

Mathew Scott

Been trying for 45 minutes to make an order and got kicked off every time. Apparently my money is not any good here. If you are trying to make an order online don't waste your time

S A

This location is terrible. I used the kiosk to order, there were no cups out like it instructed me to pick up. I ordered iced green tea, actually all 3 flavors were empty. I asked for a cup and my kids juice box and was instructed to grab a juice from the front counter. When I did there was pieces of long hair all in the beverage fridge area. Gross. My kids soup came is a very noticeable dirty spoon. Glad I noticed before he used it. Ice machine in soda area broken. Store is remodeled, which looks nice but could definitely use a cleaning and better management.

Atmosphere: 1

Food: 3

Service: 1

Jessica D.

Made a "rapid pick up" order and ordered a chicken frontega. Not only did it take longer to come out but it was mostly cheese and bread and barely any chicken. This is the only thing i ever order when i go to Panera and i always have it the same way. Not only was it missing stuff but the girl running the counter had an attitude and didn't even bother to rectify the issue. Im not one to ever complain because i also work customer service but the lack of customer service here is ridiculous.

William Adams

Nice large dining/work area. Free Wi-Fi was fast and service better.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Panera Turkey Chili, Panera Broccoli Cheddar Bread Bowl, Panera Smokey Buffalo Chicken Toasted Baguette and Southwest Caesar Salad You Pick

Wil M

The drive thru is incredibly slow.Update: Now it is even slower.

Atmosphere: 1

Food: 3

Service: 1

Latoya White

Most of the drive thru cashiers wear gloves while taking your order and wear the same gloves to fix your bagel. Just

Atmosphere: 3

Food: 3

Service: 2

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