Server failed to check back on us until he delivered the check never offered refills on their bottomless fries, burgers were dry Fry's only served warm
Atmosphere: 2
Food: 1
Service: 1
Carol Frazier
Always good food & great waitstaff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Robin Gourmet Cheeseburger
Peter duvernay
I'm just so happy they brought back the Madlove burger!!!
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Garlic Fries, Madlove
Brian Wright
Ordered burger with no pink and sweet potatoe fries. Burger arrived pink and fries cold. Food had been subpar for a while now; dine at your own risk. $30 wasted!!
Food: 1
Service: 1
Recommended dishes: Red Robin Gourmet Cheeseburger
Timothy Tinker Jr
My food was delivered Cold and the fries were awful ?
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: Red Robin Gourmet Cheeseburger
Leah Burns
Our waitress was the best, she just got in and was slammed, but didn't skip a beat. Always smiled and was so patient with us. The food, oh the food.. juicy huge and needed someone to carry me out lol. I got to enjoy my burger in all it's glory! We don't normally do dessert but so happy we ordered those warm yummy donuts! Will definitely be back. Thank you so much!
Atmosphere: 5
Food: 5
Service: 5
Annette Saunders
Food came out cold. They took it back to make more. Took over 30 minutes to get remake. Manager was uncaring. Waiter was clueless.
Atmosphere: 2
Food: 1
Service: 1
Mariah Bowens
They have Donatos pizza at this location ??Kid-friendliness: Offers a kids menu
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Red Robin Gourmet Cheeseburger, Steak Fries
Jessica Mescher
Went there for my bday dinner because they have good veggie burgers. I was in from out of town and my family wanted to take me out. It took 30 mins to get drinks. The waiter got drink orders wrong. Appetizer took over 30 mins chips where stale and wet. Food came out cold. The waiter never checked on us. Spoke to the Manager and he was nice enough to try and fix things. I felt bad for him. I was so disappointed. The staff did not care about the customers. The table near us left due to waiting since the same waiter did not want to do his job. This place needs someone to come inspect this restaurant they are just trying to serve food poisoning. Again, the manager did try to help and he was nice about it.
Atmosphere: 1
Food: 1
Service: 1
Alex Algar
It's disappointing that this restaurant has fallen so far. Red Robin used to be a favorite place to go, but now not so much. The place is dirty. I mean dirty. The tables are sticky and dirty. The floor - greasy not cleaned properly. You can feel your feet sliding in the stone / brick surfaces. The customer kiosk, filthy. Granted - customer finger smears on here . But still should be cleaned before the next customer.And on this particular order a cheese burger that we ordered was missing the cheese!!And the fish and chips entree, which on the menu is exactly that fried fish and chips (fries), well it seems that the chips are an optional extra. I was asked which side I wanted and I asked for coleslaw (which was pretty nasty in its own right) and I was served fried fish and slaw only.This is not right. The menu item is fish and chips, not fish and optional chips. I'll have to think pretty hard about coming back here, unless assurances are made that the place will be cleaned properly and the food items are properly served.
They have excellent burgers. I have been to other RR, some have an engaging hostess, clean inside, great service and the manager checked on guests several times. This one the hostess did her job, but that was it. Our server was attentive and the burger was great.. It is a nice touch when someone smiles. I am here spending money with your establishment. Saw a manager, but he did not engage. Talked to a colleague or staff member the whole time we were there.
Atmosphere: 4
Food: 5
Service: 5
Miguel Acosta
Made us wait for 30 mins, then the manager decided to send someone out to tell us they are understaffed and that we should go. They could have led with that statement, instead of having us wait in vain.
Service: 1
Carol Cox
Thank you for my birthday burger with the guacamole and the garlic fries were so
Atmosphere: 5
Food: 5
Service: 5
Christian Williams
Meal was decent. Service was awful! There were only about 6 other guests in the whole restaurant and for some reason, everything was slow. Our server kept disappearing and I had to get up and look for her multiple times. By time we were ready to go, I had to look for her again so that she could bring us boxes, and she was eating a whole meal on the line. I get having a break, but why are you eating where guests food comes out!? Wasn't worth the money spent.
Server failed to check back on us until he delivered the check never offered refills on their bottomless fries, burgers were dry Fry's only served warm
Atmosphere: 2
Food: 1
Service: 1
Always good food & great waitstaff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Robin Gourmet Cheeseburger
I'm just so happy they brought back the Madlove burger!!!
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Garlic Fries, Madlove
Ordered burger with no pink and sweet potatoe fries. Burger arrived pink and fries cold. Food had been subpar for a while now; dine at your own risk. $30 wasted!!
Food: 1
Service: 1
Recommended dishes: Red Robin Gourmet Cheeseburger
My food was delivered Cold and the fries were awful ?
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: Red Robin Gourmet Cheeseburger
Our waitress was the best, she just got in and was slammed, but didn't skip a beat. Always smiled and was so patient with us. The food, oh the food.. juicy huge and needed someone to carry me out lol. I got to enjoy my burger in all it's glory! We don't normally do dessert but so happy we ordered those warm yummy donuts! Will definitely be back. Thank you so much!
Atmosphere: 5
Food: 5
Service: 5
Food came out cold. They took it back to make more. Took over 30 minutes to get remake. Manager was uncaring. Waiter was clueless.
Atmosphere: 2
Food: 1
Service: 1
They have Donatos pizza at this location ??Kid-friendliness: Offers a kids menu
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Red Robin Gourmet Cheeseburger, Steak Fries
Went there for my bday dinner because they have good veggie burgers. I was in from out of town and my family wanted to take me out. It took 30 mins to get drinks. The waiter got drink orders wrong. Appetizer took over 30 mins chips where stale and wet. Food came out cold. The waiter never checked on us. Spoke to the Manager and he was nice enough to try and fix things. I felt bad for him. I was so disappointed. The staff did not care about the customers. The table near us left due to waiting since the same waiter did not want to do his job. This place needs someone to come inspect this restaurant they are just trying to serve food poisoning. Again, the manager did try to help and he was nice about it.
Atmosphere: 1
Food: 1
Service: 1
It's disappointing that this restaurant has fallen so far. Red Robin used to be a favorite place to go, but now not so much. The place is dirty. I mean dirty. The tables are sticky and dirty. The floor - greasy not cleaned properly. You can feel your feet sliding in the stone / brick surfaces. The customer kiosk, filthy. Granted - customer finger smears on here . But still should be cleaned before the next customer.And on this particular order a cheese burger that we ordered was missing the cheese!!And the fish and chips entree, which on the menu is exactly that fried fish and chips (fries), well it seems that the chips are an optional extra. I was asked which side I wanted and I asked for coleslaw (which was pretty nasty in its own right) and I was served fried fish and slaw only.This is not right. The menu item is fish and chips, not fish and optional chips. I'll have to think pretty hard about coming back here, unless assurances are made that the place will be cleaned properly and the food items are properly served.
Atmosphere: 2
Food: 3
Service: 4
Restaurantji Recommends
They have excellent burgers. I have been to other RR, some have an engaging hostess, clean inside, great service and the manager checked on guests several times. This one the hostess did her job, but that was it. Our server was attentive and the burger was great.. It is a nice touch when someone smiles. I am here spending money with your establishment. Saw a manager, but he did not engage. Talked to a colleague or staff member the whole time we were there.
Atmosphere: 4
Food: 5
Service: 5
Made us wait for 30 mins, then the manager decided to send someone out to tell us they are understaffed and that we should go. They could have led with that statement, instead of having us wait in vain.
Service: 1
Thank you for my birthday burger with the guacamole and the garlic fries were so
Atmosphere: 5
Food: 5
Service: 5
Meal was decent. Service was awful! There were only about 6 other guests in the whole restaurant and for some reason, everything was slow. Our server kept disappearing and I had to get up and look for her multiple times. By time we were ready to go, I had to look for her again so that she could bring us boxes, and she was eating a whole meal on the line. I get having a break, but why are you eating where guests food comes out!? Wasn't worth the money spent.
Atmosphere: 1
Food: 3
Service: 1
Service was great! Food was delicious.