Papa Johns Pizza

6670b Covington Hwy Ste B, Lithonia
(770) 323-8880

Recent Reviews

Shanese Davenport

if I can give you zeros negative negative negativezeros across-the-board, I wouldWent to pick my order up and half of it was eaten. They tried to Tell me that it must have slide it in the car no it said on my lap the whole time no slide, and if it did slide, it was still not enough food the cover the area that was missing food contacted the location manager Betty with a real bad attitude and she’s a manager. She needs some training all of them. Need some customer service training. Don’t know how to answer the phone don’t know how to greet customers. I’ll be glad when they put the robots in, so we don’t have to deal with that.

Atmosphere: 1

Food: 1

Service: 1

Lekeisha Hester

Yo ion know who delivered to us yesterday but i just moved to the area from the southside..i was expecting to wait for my food at least 30 mins..nope it was very fast and delicious..great first impression keep it up.

Food: 5

Service: 5

Monica WS

We had delivery. It was good, but I want to say it made me sick after eating it. Which was a bummer. Definitely going to stick to what I know. Don’t know what happened maybe next time I’ll just order a cheese pizza instead. Also for the price the pizza looked like a personal pan pizza. Spent 29.00 bucks on the pizza and pull apart cinnamon thingys. I could have gotten a whole meal with a drink…?Vegetarian options: There wasn’t many options for the veggie people, but we all know how meat is top priority right now.

Food: 4

Service: 5

Franklin Longfellow

I wish I could give a much lower score!No plates! No napkins! & they didn't get my order right! Plz try ur best NOT 2 use them! Terrible!

Atmosphere: 1

Food: 2

Service: 1

Takeysha Zachary

I ordered me a pizza and boneless wings. I got it delivered to me and when I got my food I had mushrooms on my pizza and I'm allergic to mushrooms. I called back to the restaurant to let them know and they said they was going to give me a refund. It's been a whole week now and I still haven't got my refund and when I call back up their the BOY who answered the phone was very rude. I been calling up there this whole week and now they just answer the phone and will not come back to the phone I need the owner number because this is getting ridiculous. Bad Business.

Atmosphere: 1

Food: 1

Service: 1

Shalonda Kerr

Ordered the new garlic crust pizza it was TERRIBLE the dough itself looked monstrous I paid for extra cheese & extra sausage got NEITHER!!! My pep 1/2 had literally 6 peps smh this PJ’s has LOST my business I want my money back $21 WASTED they should be ASHAMED of themselves.. Never again they don’t give a damn bout presentation & product quality…

Atmosphere: 2

Food: 1

Service: 3

Areshan

They'll lie on their mobile app to keep management on their backs, should probably call in advance to make sure your order is ready or you could be waiting for 20+ minutes after the tracker says it's

Atmosphere: 3

Food: 5

Service: 2

Borat Wilson

all I want is for my damn cookies to stop being burnt. it's not hard. unlike the cookies.

Atmosphere: 1

Food: 3

Service: 3

J M

I ordered the new Calzon stuffed crust pizza, BUT received the stuff crust pizza. Not

Food: 2

Service: 4

Regg Jay

I ordered a bunch of pizzas to be delivered at 1pm...and PAID... they tried to deliver at 11, but the place wasn't open. Instead of redelivering the pizzas, they made me place a whole new order, and PAY FOR THAT ONE AS WELL...When I asked for a refund, I was told the they couldn't process the refund on my credit card. I hope whoever got those first pizzas enjoyedthem cuz I didn't.

Atmosphere: 1

Food: 1

Service: 1

Rashell Davis

Quick, local and decent prices for what it is. I recommend the Works extra large for a filling meal offering for the family ?

Atmosphere: 3

Food: 4

Service: 4

Letitia Tsunami

I placed my order online. The website was very user friendly. My order was correct and it was completed by the pickup time that was given online. The young lady at the register was pleasant.One thing that bothers me is the parking lot and sidewalk outside. It always needs to be swept/cleaned. ALWAYS! There's a business next door, I see people sitting under the trees across the way, and there are the actual PJ customers that I'm sure contribute to the trash on the ground. But it's still an eyesore.

Atmosphere: 3

Food: 4

Service: 4

Elijah Lockhart

EXCELLENT SERVICE! GREAT NEW MANAGEMENT!. GREAT EMPLOYED YOUNG ADULTS IN THERE!. Great customer SERVICE smiles & very happy to help and assist with you. Pizza was ready when I got there ordered at 5:30 done by 6:00 pm. Large Fresh works & Garlic Parmesan wings!. Will be my regular Papa John’s favorite location now!. BEST PAPA JHONS IN ATLANTA!. Fresh ! KEEP IT UP!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza the Works

Kimi

OMG!!! Customer Service was on point. I was so proud of the whole crew of young adults working. No one was on their phones. The smile on there faces they made me feel appreciated. I was told to use 6 packs of the Parmesan cheese on one slice I’m definitely going to try it. Thank you babies for being so kind please show all the other fast food spots how to do it and do it right. Thanks again

Atmosphere: 5

Food: 5

Service: 5

stephen warren

Ordered the new shaq pepperoni pizza and was clearly an old pizza made hours earlier... the manager refused to remake the pizza... hopefully corporate can straighten everything out... I probably should have checked out the ratings before ordering at this location... 1 star = poor

Atmosphere: 1

Food: 1

Service: 1

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