I have always loved this location. The manager Mrs. Roberta is nice and good at her job. My sandwich is always made to perfection and I eat there almost everyday so I would know if it was hit or miss. To all the people complaining about their online orders they need to understand this is one of the busiest Subways in the area and the line can get long quick at lunch time so its hard to serve the people in the store and make your sandwich you were too lazy to come in and order. Despite the length of the line it is always shortened very quickly and despite the sometimes rude customer the employees are always super polite. I love this location and recommend over any other in the area.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo
Rica
This location is usually a hit or miss. Lately, though, they've been really lazy with online orders. Today my whole order was wrong. The subs were untoasted, some didn't even have cheese and the steak tasted weird too. I don't understand how it could be made wrong if it tells you on PRINTED paper. Loganville Subway please listen to your customers and fix your errors!!
Atmosphere: 5
Food: 3
Service: 2
Molly B.
Worker are EXTREMELY rude. Stood around waiting while they were doing nothing for 20 minutes just to order. When we ordered they acted extremely annoyed and made our sandwiches horribly. Not sure how they are still employed because it seems others have had the same experience. Pretty convenient that they weren't wearing name tags. Was a blonde girl and her friend Mallory
K Stephens
I’m so disappointed this became my go to location when the Grayson store went under new management and went to the birds now this one! I ordered online the app cycled through and said my food was ready I walk in and my food isn’t even started because they ran out of Italian bread … explain how that happens when they are supposed to be baking it fresh all day and that is the most common option! I couldn’t even cancel my order because I ordered through the app and it was already paid for! Uggggh total disappointment! Time to find a new Subway …AGAIN
Atmosphere: 2
Food: 1
Service: 1
Vicki Smith
My husband and I ordered our subs and requested water to drink. The employee asked what size we wanted and pulled out 2 cups. I said just a small cup. That is what they always offer when we get water. He handed me two of the small print ed cups. When we sat down and started eating we noticed that that we were charged $5.00 total for water. I went to the counter and asked when they started charging for water and was told that they don't charge for water, just the cups. Then I approached the employee who had given the cups to me an asked if they were out of water cups, and he said no they are right there. I mentioned that he did not offer us those cups and that we had given them a $3.00 tip to boot. He just said my apologies. I then asked for the owner's card or name and phone number. Of course I was told that they don't have that information. We have never paid for non bottled water that I can remember at any restaurant we eat at. Maybe once or twice a quarter for a cup somewhere. None of these employees seem to care. I think they found it entertaining. Burns me up! And of course they are usually out of something when you order. Tonight it was the provolone.
Atmosphere: 1
Food: 3
Service: 1
ReshardMonica Alexander
Horrible customer service. No effort placed to make it right either. Fine another Subway to buy from.
Atmosphere: 1
Food: 3
Service: 1
Tyeasia And Tyrone Taylor
They were great
Steven Neill
I ordered a tuna sub. The 12 inch sub had small balls of hard tuna all the way through it! Disgusting!! ???
Ransom Brooks
Young man that waited on us is fantastic.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian B M T
James Nuckles
Fast and delicious! What more could you ask for lunch!
I wouldn't come spend your money here I got a delivery from them and something's were kinda my fault my door dasher didn't bring me my drink I call the store for just the drink because it was 3.50$ yes I'm mad about it because of how the manager Handled it I can't get a refund because I have to come in and get plus it's raining it's cold and I can't do a refund over the phone plus the manger THE MANAGER WAS VERY RUDE DONT SPEND YOUR MONEY HERE DONT GO HERE I WORK IN RESTAURANT BUSINESS FOR 9 years not how your supposed to handle your customers at ALLL !!!
Gary O. Monroe
My eight year old loves Subway. We grab him a sandwich at least once a week. The Location is alway clean quick and friendly.
Atmosphere: 5
Food: 5
Service: 5
King Ace Beats DJ/Musician/Producer
They did not label the sandwiches properly.
BG M.
unfortunately you can't give ZERO stars in a Yelp review. All you need to know is: this is the SH*TIEST Subway of an already fast food chain. The service sucks, on multiple occasions they have simply been OUT of core menu items and if you've ordered ahead with the app, they've already got your money and no food for you and now you get to waste additional time wrangling with your bank/credit card to get a refund, because once again the in-store staff are useless twats. if you want to ruin your appetite, go here.
Michelle D
The subs were about the same as the old menu. The staff was friendly and service moved quickly.
I have always loved this location. The manager Mrs. Roberta is nice and good at her job. My sandwich is always made to perfection and I eat there almost everyday so I would know if it was hit or miss. To all the people complaining about their online orders they need to understand this is one of the busiest Subways in the area and the line can get long quick at lunch time so its hard to serve the people in the store and make your sandwich you were too lazy to come in and order. Despite the length of the line it is always shortened very quickly and despite the sometimes rude customer the employees are always super polite. I love this location and recommend over any other in the area.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo
This location is usually a hit or miss. Lately, though, they've been really lazy with online orders. Today my whole order was wrong. The subs were untoasted, some didn't even have cheese and the steak tasted weird too. I don't understand how it could be made wrong if it tells you on PRINTED paper. Loganville Subway please listen to your customers and fix your errors!!
Atmosphere: 5
Food: 3
Service: 2
Worker are EXTREMELY rude. Stood around waiting while they were doing nothing for 20 minutes just to order. When we ordered they acted extremely annoyed and made our sandwiches horribly. Not sure how they are still employed because it seems others have had the same experience. Pretty convenient that they weren't wearing name tags. Was a blonde girl and her friend Mallory
I’m so disappointed this became my go to location when the Grayson store went under new management and went to the birds now this one! I ordered online the app cycled through and said my food was ready I walk in and my food isn’t even started because they ran out of Italian bread … explain how that happens when they are supposed to be baking it fresh all day and that is the most common option! I couldn’t even cancel my order because I ordered through the app and it was already paid for! Uggggh total disappointment! Time to find a new Subway …AGAIN
Atmosphere: 2
Food: 1
Service: 1
My husband and I ordered our subs and requested water to drink. The employee asked what size we wanted and pulled out 2 cups. I said just a small cup. That is what they always offer when we get water. He handed me two of the small print ed cups. When we sat down and started eating we noticed that that we were charged $5.00 total for water. I went to the counter and asked when they started charging for water and was told that they don't charge for water, just the cups. Then I approached the employee who had given the cups to me an asked if they were out of water cups, and he said no they are right there. I mentioned that he did not offer us those cups and that we had given them a $3.00 tip to boot. He just said my apologies. I then asked for the owner's card or name and phone number. Of course I was told that they don't have that information. We have never paid for non bottled water that I can remember at any restaurant we eat at. Maybe once or twice a quarter for a cup somewhere. None of these employees seem to care. I think they found it entertaining. Burns me up! And of course they are usually out of something when you order. Tonight it was the provolone.
Atmosphere: 1
Food: 3
Service: 1
Horrible customer service. No effort placed to make it right either. Fine another Subway to buy from.
Atmosphere: 1
Food: 3
Service: 1
They were great
I ordered a tuna sub. The 12 inch sub had small balls of hard tuna all the way through it! Disgusting!! ???
Young man that waited on us is fantastic.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian B M T
Fast and delicious! What more could you ask for lunch!
Restaurantji Recommends
I wouldn't come spend your money here I got a delivery from them and something's were kinda my fault my door dasher didn't bring me my drink I call the store for just the drink because it was 3.50$ yes I'm mad about it because of how the manager Handled it I can't get a refund because I have to come in and get plus it's raining it's cold and I can't do a refund over the phone plus the manger THE MANAGER WAS VERY RUDE DONT SPEND YOUR MONEY HERE DONT GO HERE I WORK IN RESTAURANT BUSINESS FOR 9 years not how your supposed to handle your customers at ALLL !!!
My eight year old loves Subway. We grab him a sandwich at least once a week. The Location is alway clean quick and friendly.
Atmosphere: 5
Food: 5
Service: 5
They did not label the sandwiches properly.
unfortunately you can't give ZERO stars in a Yelp review. All you need to know is: this is the SH*TIEST Subway of an already fast food chain. The service sucks, on multiple occasions they have simply been OUT of core menu items and if you've ordered ahead with the app, they've already got your money and no food for you and now you get to waste additional time wrangling with your bank/credit card to get a refund, because once again the in-store staff are useless twats. if you want to ruin your appetite, go here.
The subs were about the same as the old menu. The staff was friendly and service moved quickly.