McDonald's

3660 Riverside Dr, Macon
(478) 477-5580

Recent Reviews

James Cooper

It took over 20 minutes to get some food here. Their employees act like they hate their jobs and hate their customers. Today they actually ran out of KETCHUP! How incompetent does a "manager" have to be to let their burger store run out of ketchup? This store is characterized by incompetent management and lazy, rude employees. Do yourself a favor and don't EVER visit this dump.

Service: 1

Bryan Darosa

The workers here do not care about customer satisfaction. Manager blamed it on being busy. They had 3 people in drive thru, 2 people inside. If that busy, I’m sorry but the manager needs to find a different job. They let my food sit for 10 minutes, they didn’t say hey to me, asked how I was, didn’t tell me have a nice day. They didn’t even give me my sauces! I’m sorry but everyone I come here it’s a different story with the same ending. This McDonald’s needs a flip!

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Large Fries, Cheeseburger

Icy E.

Ok this used to be a very good McDonald's. I don't frequent here but within the last two weeks I have been here twice. Now both times I have asked for hot fries and did not receive them hot either time but what made this particular visit good was the girl at the pickup window who had extra sweet teas that were made from the order being rang up wrong and offered them to me. Y'all know I love sweet tea so I was elated. It is soooo good too. Now I waited at the pay window quite a while. I can certainly tell the worker was new. She kept requiring assistance. Bless her heart. Y'all please don't leave new workers hanging. Don't put them out there alone until they are ready. Hang in there girl.

Danielle Dawkins

I want to select 0 stars. The steak bagel just came back… and this is what was served? I bought 2 bagels and they was BURNT… black BURNT. Had to throw it away. Yall knew it was burnt yet still served this.

Darrin Naylor

Meal was both affordable and superb!The service? Impeccable! The young lady who"took" my order( I'm about to Literally butcher her pretty name,sorry) Miss Dejaeveon was so warm and pleasant and knowledgeable and quick( and she genuinely laughed at my corny jokes,lol. Sigh,she was a dream. The atmosphere was great, too. Oh,the rest of the staff was just as awesome!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Cheeseburger

Keary an Heaven S

Did a mobile order and everyone was super nice witch can be kinda rare in the fast food business but I will probably keep this as the main one I go to!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big Mac

Keisha Bryant

They are always running out items and sometimes the service can be a little undesirableParking: Sometimes the parking can be a little difficult to park depending on the drive crowd

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Double Cheeseburger, Fries, Double Quarter Pounder with Cheese

Prachi Patel

I would have given negative 5 stars if I could. Absolute worst customer service I've ever received. Don't ever go to this McDonald's especially not inside. They have a terrible attitude and they yell at you when they get everything wrong. They will argue with you about your purchase even if your money has left your account and your order is on the app, it's on the wall and it's on everything that they could possibly make you confirm your order with and they will refuse to give you your order even if you pay for it and argue with you about whether or not you ordered it in the first place after you waited for 30 minutes

Atmosphere: 1

Food: 1

Service: 1

Myron Gilley

got off the highway ordered here, the service was quick food was hot customer service was

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: French Fries

Amber

Never open at 6a like they say they are

Anna Snider

The early morning crew leave much to be desired, but after morning hours It's a little bit better.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Big Mac, Sausage Mcmuffin

Liz Giglio

Drive thru was fast.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Quarter Pounder with Cheese, World Famous Fries

ANITA McCARTY

This site is always clean, and the food is fresh. Great customer service!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mcchicken, Sausage Mcmuffin, Fries, PC Chicken Mcnuggets, Mcflurry with Oreo Cookies

Heather Miller

Fast service with a smile!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Cheeseburger, Sausage Biscuit, Premium Roast Coffee, Cheeseburger

Mark Saint-John

I only ever get coffee from McDonald's. If I'm lucky it's fresh and tastes great but it's a 50/50 split on the quality of the preparation. I am grateful however for the Senior discount so I'll trust to luck and take my chances.

Atmosphere: 3

Food: 1

Service: 4

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