Ruby is extremely rude. Rest of the staff was welcoming but RUBY made my visit bad. U r in customer service, learn to provide good experience to customers.Also she didn’t offer me receipt.Manager need to pay attention on it, or if this keep happening with customers, you will lose a lot of business
Atmosphere: 1
Food: 5
Service: 1
Appa Maddox
They are pretty dang slow compared to other Subways.
Atmosphere: 2
Food: 4
Service: 1
Chris Eubanks
Late evening around 11pm to Early morning the wait may be very long due to lack of employees working.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Cookies, Chips
Jessica Payne
Came in to order and was turned away so they could "Mop" the floor. I thought this place was 24 hours? How you going to turn away paying customers? Absolutely horrible.
Atmosphere: 1
Food: 1
Service: 1
Douglas Blackwell
I was going to order the monster sub. But the lady was very rude.
Atmosphere: 1
Service: 1
Paul Marshall
I was having a very important conversation with my father, over the phone. I was asked to to move by the assistant manager, Maria. In a rotten tone she said, "you're going to have to move, you're setting off the alarm." My father hears this woman over the phone and mistakenly thanks that it is me with a rotten attitude complaining to him. He said, "Don don't snap at me, I'm doing what you asked!!!"Mind you he's not even aware of what's happening on my end of the phone, yet he can tell that this person has a rotten attitude. I told him, it's this associate who's not me out!" The associate turned to me and said, "I'm not chewing you out. - YET!"So I go back to another associate to find out who this person is. She told me her name is Maria and she is the assistant manager. I told her what happened and she said that Maria has had many complaints and she's not surprised. I asked her if anybody had reported Maria, she said "oh, yes, many times." I asked, "Then why haven't they fired her?" She said, "I have no idea."My question is to upper management:Why haven't you fired Maria at store 334 in Bibb county Georgia,????? especially after there have been so many complaints?????This is a picture of where I was sitting.
MARIA ALBUERNE
Good customer serviceParking: Perfect
Atmosphere: 5
Food: 5
Service: 5
Shawn Rance
No eggs
Shaun Woods
The positive reviews are friends and family of the employees and are employees themselves. This store is nasty, there are always a lot of flies. They close at 1 or 2 pm. They are rude. I would recommend avoiding this place even if you haven't eaten in 5 days.
Courtney Sheline
The worst subway I've ever been to! It's not hard to make a chicken bacon ranch. Instead you have to ask me if I want chicken on it? if I want bacon on it? Really its not that fu*king hard. how to make it is literally in the name of the sandwich if you can't make that sandwich without asking how to make that sandwich you need to be terminated!!!!! I won't be coming back and I don't advise anyone else to eat here!
I would give negative stars if I could!! They were literally out of everything, except for teriyaki, chicken, salami, and bologna. Two bread choices and no Mayo. On top of it the worst customer service I’ve ever experienced in my life!! Don’t waste your money.
Bn Jon
Fire every staff member under 35. Unproductive employees rude and vulgar.
Shanta Clemons
This place was really clean and nice. The staff was awesome and made my sandwich with love. She seasoned it so well. Love the vibe from the crew. Will definitely be backVegetarian options: YesKid-friendliness: Yes
Atmosphere: 4
Food: 5
Service: 5
Emilee Hullinger
Slow service. But ok considering they are open 24 hr a day
Michelle Bates
I wish I could give it zero stars. Very unprofessional and rude. And nasty.
Ruby is extremely rude. Rest of the staff was welcoming but RUBY made my visit bad. U r in customer service, learn to provide good experience to customers.Also she didn’t offer me receipt.Manager need to pay attention on it, or if this keep happening with customers, you will lose a lot of business
Atmosphere: 1
Food: 5
Service: 1
They are pretty dang slow compared to other Subways.
Atmosphere: 2
Food: 4
Service: 1
Late evening around 11pm to Early morning the wait may be very long due to lack of employees working.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Cookies, Chips
Came in to order and was turned away so they could "Mop" the floor. I thought this place was 24 hours? How you going to turn away paying customers? Absolutely horrible.
Atmosphere: 1
Food: 1
Service: 1
I was going to order the monster sub. But the lady was very rude.
Atmosphere: 1
Service: 1
I was having a very important conversation with my father, over the phone. I was asked to to move by the assistant manager, Maria. In a rotten tone she said, "you're going to have to move, you're setting off the alarm." My father hears this woman over the phone and mistakenly thanks that it is me with a rotten attitude complaining to him. He said, "Don don't snap at me, I'm doing what you asked!!!"Mind you he's not even aware of what's happening on my end of the phone, yet he can tell that this person has a rotten attitude. I told him, it's this associate who's not me out!" The associate turned to me and said, "I'm not chewing you out. - YET!"So I go back to another associate to find out who this person is. She told me her name is Maria and she is the assistant manager. I told her what happened and she said that Maria has had many complaints and she's not surprised. I asked her if anybody had reported Maria, she said "oh, yes, many times." I asked, "Then why haven't they fired her?" She said, "I have no idea."My question is to upper management:Why haven't you fired Maria at store 334 in Bibb county Georgia,????? especially after there have been so many complaints?????This is a picture of where I was sitting.
Good customer serviceParking: Perfect
Atmosphere: 5
Food: 5
Service: 5
No eggs
The positive reviews are friends and family of the employees and are employees themselves. This store is nasty, there are always a lot of flies. They close at 1 or 2 pm. They are rude. I would recommend avoiding this place even if you haven't eaten in 5 days.
The worst subway I've ever been to! It's not hard to make a chicken bacon ranch. Instead you have to ask me if I want chicken on it? if I want bacon on it? Really its not that fu*king hard. how to make it is literally in the name of the sandwich if you can't make that sandwich without asking how to make that sandwich you need to be terminated!!!!! I won't be coming back and I don't advise anyone else to eat here!
Restaurantji Recommends
I would give negative stars if I could!! They were literally out of everything, except for teriyaki, chicken, salami, and bologna. Two bread choices and no Mayo. On top of it the worst customer service I’ve ever experienced in my life!! Don’t waste your money.
Fire every staff member under 35. Unproductive employees rude and vulgar.
This place was really clean and nice. The staff was awesome and made my sandwich with love. She seasoned it so well. Love the vibe from the crew. Will definitely be backVegetarian options: YesKid-friendliness: Yes
Atmosphere: 4
Food: 5
Service: 5
Slow service. But ok considering they are open 24 hr a day
I wish I could give it zero stars. Very unprofessional and rude. And nasty.