My friend said dairy queen and I made a face. We got to brusters and saw dairy queen agrees.
Atmosphere: 5
Food: 5
Service: 5
riley
I had very good ice cream here and the service was great. A young man served me I think his name was Evan and he was very kind and got my ice cream quick. The bathroom is very clean and the place was tidy. Lots of seatings and kind staff like Evan.
Atmosphere: 5
Food: 5
Service: 5
Kelley Winslett
Hit the spot. Love the new
Atmosphere: 5
Food: 5
Service: 5
Juniata Ford
My family and I are regular visitors to this Bruster's location and have always enjoyed the delicious ice cream. However, our most recent experience left us disheartened.We arrived close to closing time due to a misunderstanding on our part, and chose to order from the walk-up window to avoid holding up the drive-through lane. Unfortunately, the young man serving us was visibly annoyed and his demeanor was less than welcoming. His facial expression and attitude made us feel judged and disrespected.While we were trying to make our orders as simple as possible to ease the workload, the same employee slammed our final ice cream on the counter and it was poorly served. This was a stark contrast to the usual courtesy and professionalism we have come to expect from this establishment.Thankfully, another staff member was polite and efficient, which somewhat compensated for the unpleasant interaction. Still, the overall experience left a sour taste in our mouths, quite literally.I reached out to the management directly with my concerns but received no response. It's disappointing as we love the ice cream and would like to continue supporting the business. We sincerely hope that this feedback will lead to improvements in customer service.Despite this incident, we plan to return in the hopes of better experiences in the future. We believe everyone can have an off day, and we're hoping this was just that.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Butter Pecan
jennifer barry
Love our local Bruster's! So thankful they make the effort to create delicious dairy free ice cream using oat milk.
Lisa B.
Always enjoy Bruster's turtle sundae with butter pecan ice cream. Service is great also!
Zack Shaffer
Good place.It's an easy turn if your headed south. A little harder to turn in or out if you're going north, depending on the time of day.The ice cream was delicious. Generous portion size, and they even made it look good with the whipped cream and sprinkles and such.As with all Bruster's, it's outdoor. A fair amount of benches and seating: maybe two tables and four benches.Staff were very friendly with me.Drive-through seemed pretty long, but it was a summer night. I ordered at window. Waited maybe two minutes to order, got my ice cream within a minute of ordering.Good stuff. Didn't knock my socks off, but was pleasant from start to finish.
T. S.
We come here every Sunday and love it. Best ice cream in the area. 4 stars because they're checking their phones while scooping ice cream with gloves on.
Good place. It's an easy turn if your headed south. A little harder to turn in or out if you're going north, depending on the time of day. The ice cream was delicious. Generous portion size, and they even made it look good with the whipped cream and sprinkles and such. As with all Bruster's, it's outdoor. A fair amount of benches and seating: maybe two tables and four benches. Staff were very friendly with me. Drive-through seemed pretty long, but it was a summer night. I ordered at window. Waited maybe two minutes to order, got my ice cream within a minute of ordering. Good stuff. Didn't knock my socks off, but was pleasant from start to finish.
Sarah
Never any issues. Everyone is friendly and the service is quick. Great stop for a cold treat.
P BAKER
Great ice cream. My favorite is White Turtle. Always a good experience. Sometimes parking minimal.
savannah morrison
Before Brusters I thought I had tasted good ice cream. After tasting the glorious ice cream that is Brusters I can confidently say that the ice cream I had before was nothing compared to the bursting flavors and delightful experience of Brusters ice cream. We were served with friendly smiles that ensured our experience was the best it could be. Brusters will always be my first choice.
Bryan Sloane
I’m no Ohio State fan, but I love the buckeyes! Best ice cream ever! This location is great - clean, fast and well managed. Ice cream has many health benefits so I eat here as often as possible!
Good ice cream ? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split
Great ice cream.
Atmosphere: 4
Service: 5
Recommended dishes: Butter Pecan
My friend said dairy queen and I made a face. We got to brusters and saw dairy queen agrees.
Atmosphere: 5
Food: 5
Service: 5
I had very good ice cream here and the service was great. A young man served me I think his name was Evan and he was very kind and got my ice cream quick. The bathroom is very clean and the place was tidy. Lots of seatings and kind staff like Evan.
Atmosphere: 5
Food: 5
Service: 5
Hit the spot. Love the new
Atmosphere: 5
Food: 5
Service: 5
My family and I are regular visitors to this Bruster's location and have always enjoyed the delicious ice cream. However, our most recent experience left us disheartened.We arrived close to closing time due to a misunderstanding on our part, and chose to order from the walk-up window to avoid holding up the drive-through lane. Unfortunately, the young man serving us was visibly annoyed and his demeanor was less than welcoming. His facial expression and attitude made us feel judged and disrespected.While we were trying to make our orders as simple as possible to ease the workload, the same employee slammed our final ice cream on the counter and it was poorly served. This was a stark contrast to the usual courtesy and professionalism we have come to expect from this establishment.Thankfully, another staff member was polite and efficient, which somewhat compensated for the unpleasant interaction. Still, the overall experience left a sour taste in our mouths, quite literally.I reached out to the management directly with my concerns but received no response. It's disappointing as we love the ice cream and would like to continue supporting the business. We sincerely hope that this feedback will lead to improvements in customer service.Despite this incident, we plan to return in the hopes of better experiences in the future. We believe everyone can have an off day, and we're hoping this was just that.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Butter Pecan
Love our local Bruster's! So thankful they make the effort to create delicious dairy free ice cream using oat milk.
Always enjoy Bruster's turtle sundae with butter pecan ice cream. Service is great also!
Good place.It's an easy turn if your headed south. A little harder to turn in or out if you're going north, depending on the time of day.The ice cream was delicious. Generous portion size, and they even made it look good with the whipped cream and sprinkles and such.As with all Bruster's, it's outdoor. A fair amount of benches and seating: maybe two tables and four benches.Staff were very friendly with me.Drive-through seemed pretty long, but it was a summer night. I ordered at window. Waited maybe two minutes to order, got my ice cream within a minute of ordering.Good stuff. Didn't knock my socks off, but was pleasant from start to finish.
We come here every Sunday and love it. Best ice cream in the area. 4 stars because they're checking their phones while scooping ice cream with gloves on.
Restaurantji Recommends
Good place. It's an easy turn if your headed south. A little harder to turn in or out if you're going north, depending on the time of day. The ice cream was delicious. Generous portion size, and they even made it look good with the whipped cream and sprinkles and such. As with all Bruster's, it's outdoor. A fair amount of benches and seating: maybe two tables and four benches. Staff were very friendly with me. Drive-through seemed pretty long, but it was a summer night. I ordered at window. Waited maybe two minutes to order, got my ice cream within a minute of ordering. Good stuff. Didn't knock my socks off, but was pleasant from start to finish.
Never any issues. Everyone is friendly and the service is quick. Great stop for a cold treat.
Great ice cream. My favorite is White Turtle. Always a good experience. Sometimes parking minimal.
Before Brusters I thought I had tasted good ice cream. After tasting the glorious ice cream that is Brusters I can confidently say that the ice cream I had before was nothing compared to the bursting flavors and delightful experience of Brusters ice cream. We were served with friendly smiles that ensured our experience was the best it could be. Brusters will always be my first choice.
I’m no Ohio State fan, but I love the buckeyes! Best ice cream ever! This location is great - clean, fast and well managed. Ice cream has many health benefits so I eat here as often as possible!