Why don't this location just close down. Everytime you go the system is down. Why?
Service: 1
REDCARPETSNEAKERS “REDCARPETSNEAKERS”
Corporate should be ashamed this location should be closed and KFC should take more pride in there restaurant and there customers food is terrible and the service is even worse this is an upscale area and we deserve better KFC should shut down this location and try again
Candice B
They are currently telling people that the food will take 15 to 20 mins to cook the food .. everytime I go ..and I go alot ..its the same story.. either that or come inside for whatever reason .. this is the most nerve wrecking location ever
Kaye Smith
Got a mash potato
Atmosphere: 5
Food: 5
Service: 5
Happiness Davis
People were off the clock hanging around talking
Atmosphere: 3
Food: 3
Service: 4
L.S. Neely
I had an unfortunate encounter this evening, while trying to support a local business in McDonough. I decided to go to KFC for lack of better judgment. As I entered the restaurant, I waited at least 7 to 10 minutes before anyone even acknowledged that I was standing there. This should have been a sign to head for the door, but I decided to wait it out.Upon someone finally asking me what I wanted, I asked for a simple 8-piece. The young lady told me that she didn't think that they were selling any family meals tonight. I asked her to repeat herself because I could not understand why considering I had just seen another young lady put two large pans of fried chicken in the warmer. However, she repeated herself, and told me that her manager told her that they were not selling any family meals tonight. I asked to speak with the manager , and he came over. At first I asked him about a special that I was told that they may have. And he sarcastically responded by saying that sounds like a really good deal that he would want that deal for himself and that sounds too good!Nonetheless, I proceeded to order 8-pieces, and he told me that he was unable to sell anything other than combo meals that included two or three pieces. And I asked him why was this the case, to which he responded by saying that KFC is cheap and ran out of chicken. He then said can you believe the KFC ran out of chicken, that's right, you would be surprised to see our inventory, we don't have enough chicken to get us through the night. I said why is it that I cannot get 8 pieces because there is no guarantee that you will sell combos later tonight but you are guaranteed to sell 8- pieces right now. He said that he was told not to sell it; therefore, he was not doing it. I said OK I asked for his manager's name. He told me that he was the manager and that his district or regional managers name was Greg but he did not know his last name.So I hope the Greg has an opportunity to see this review, because Greg, your management stinks! If you are a chicken restaurant, and you ran out of chicken, shame on you! This is the last time that I will attempt to go to this location ever again. I did go over to Eagle Landing's location and of course they supplied me with the 8- pieces that I requested and the customer service was wonderful!!
Atmosphere: 1
Food: 1
Service: 1
LaWanda N.
I had an unfortunate encounter this evening, while trying to support a local business in McDonough. I decided to go to KFC for lack of better judgment. As I entered the restaurant, I waited at least 7 to 10 minutes before anyone even acknowledged that I was standing there. This should have been a sign to head for the door, but I decided to wait it out. Upon someone finally asking me what I wanted, I asked for a simple 8-piece. The young lady told me that she didn't think that they were selling any family meals tonight. I asked her to repeat herself because I could not understand why considering I had just seen another young lady put two large pans of fried chicken in the warmer. However, she repeated herself, and told me that her manager told her that they were not selling any family meals tonight. I asked to speak with the manager , and he came over. At first I asked him about a special that I was told that they may have. And he sarcastically responded by saying that sounds like a really good deal that he would want that deal for himself and that sounds too good! Nonetheless, I proceeded to order 8-pieces, and he told me that he was unable to sell anything other than combo meals that included two or three pieces. And I asked him why was this the case, to which he responded by saying that KFC is cheap and ran out of chicken. He then said can you believe the KFC ran out of chicken, that's right, you would be surprised to see our inventory, we don't have enough chicken to get us through the night. I said why is it that I cannot get 8 pieces because there is no guarantee that you will sell combos later tonight but you are guaranteed to sell 8- pieces right now. He said that he was told not to sell it; therefore, he was not doing it. I said OK I asked for his manager's name. He told me that he was the manager and that his district or regional managers name was Greg but he did not know his last name. So I hope the Greg has an opportunity to see this review, because Greg, your management stinks! If you are a chicken restaurant, and you ran out of chicken, shame on you! This is the last time that I will attempt to go to this location ever again. I did go over to Eagle Landing's location and of course they supplied me with the 8- pieces that I requested and the customer service was wonderful!!
SHEENA Broughton
Chicken tastes old and cooked super hard!!!! I will never go back!!!! ??I called corporate to make my complaint and they acted very unconcerned!!! I want my money back!!!!!!! ??
Atmosphere: 1
Food: 1
Service: 1
Tyrone Thomason
Food was old and cold, bad customer service. Be careful when coming
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
Louis Joseph
Better than the other place in Locust Grove. A 360 to be exact.
Never again when I sit foot in this KFC employees are very rude service goes beyond no service ask for cuppa ice she looked at me and walked away. The ice machine out front does not work. The music is uncalled for.. chicken nuggets were over salty I like to have some more eyes with my sweet tea to go but it might take forever and I gotta go back to work. If you know what's good for you don't stop here..
S. O'Garro
Stale, refried chicken after holiday: dark brown, dried out, black on inside...waste of money; called 3X's, no answer. Also double charged, claim card did not work; asked for card again and charged x2; showed them on phone per my online banking and manager Kim claimed would drop off in 24- 48 hrs; it did not. Went back to store, showed them the withdrawal from online banking transactions, they refuse to refund; told me to call corporate. They are using a scheme to rob/steal from customers!
Food: 1
Recommended dishes: Fried Chicken
Pam Ashworth
Kfc could not provide food.no reason. Doordash and grubhubRidiculously
Fredric Carr
I loved coming here thr food was great it was clean shanty was excellant...love the morning
Atmosphere: 5
Food: 5
Service: 5
Keisha
Awful service and the commercial clearly states 4.99 for the new how wings they talking about they are 8.99 and that i had to go all the way to Atlanta to pay that so I mistakenly got them anyway and they was cold and over cooked and nasty never returning there
Why don't this location just close down. Everytime you go the system is down. Why?
Service: 1
Corporate should be ashamed this location should be closed and KFC should take more pride in there restaurant and there customers food is terrible and the service is even worse this is an upscale area and we deserve better KFC should shut down this location and try again
They are currently telling people that the food will take 15 to 20 mins to cook the food .. everytime I go ..and I go alot ..its the same story.. either that or come inside for whatever reason .. this is the most nerve wrecking location ever
Got a mash potato
Atmosphere: 5
Food: 5
Service: 5
People were off the clock hanging around talking
Atmosphere: 3
Food: 3
Service: 4
I had an unfortunate encounter this evening, while trying to support a local business in McDonough. I decided to go to KFC for lack of better judgment. As I entered the restaurant, I waited at least 7 to 10 minutes before anyone even acknowledged that I was standing there. This should have been a sign to head for the door, but I decided to wait it out.Upon someone finally asking me what I wanted, I asked for a simple 8-piece. The young lady told me that she didn't think that they were selling any family meals tonight. I asked her to repeat herself because I could not understand why considering I had just seen another young lady put two large pans of fried chicken in the warmer. However, she repeated herself, and told me that her manager told her that they were not selling any family meals tonight. I asked to speak with the manager , and he came over. At first I asked him about a special that I was told that they may have. And he sarcastically responded by saying that sounds like a really good deal that he would want that deal for himself and that sounds too good!Nonetheless, I proceeded to order 8-pieces, and he told me that he was unable to sell anything other than combo meals that included two or three pieces. And I asked him why was this the case, to which he responded by saying that KFC is cheap and ran out of chicken. He then said can you believe the KFC ran out of chicken, that's right, you would be surprised to see our inventory, we don't have enough chicken to get us through the night. I said why is it that I cannot get 8 pieces because there is no guarantee that you will sell combos later tonight but you are guaranteed to sell 8- pieces right now. He said that he was told not to sell it; therefore, he was not doing it. I said OK I asked for his manager's name. He told me that he was the manager and that his district or regional managers name was Greg but he did not know his last name.So I hope the Greg has an opportunity to see this review, because Greg, your management stinks! If you are a chicken restaurant, and you ran out of chicken, shame on you! This is the last time that I will attempt to go to this location ever again. I did go over to Eagle Landing's location and of course they supplied me with the 8- pieces that I requested and the customer service was wonderful!!
Atmosphere: 1
Food: 1
Service: 1
I had an unfortunate encounter this evening, while trying to support a local business in McDonough. I decided to go to KFC for lack of better judgment. As I entered the restaurant, I waited at least 7 to 10 minutes before anyone even acknowledged that I was standing there. This should have been a sign to head for the door, but I decided to wait it out. Upon someone finally asking me what I wanted, I asked for a simple 8-piece. The young lady told me that she didn't think that they were selling any family meals tonight. I asked her to repeat herself because I could not understand why considering I had just seen another young lady put two large pans of fried chicken in the warmer. However, she repeated herself, and told me that her manager told her that they were not selling any family meals tonight. I asked to speak with the manager , and he came over. At first I asked him about a special that I was told that they may have. And he sarcastically responded by saying that sounds like a really good deal that he would want that deal for himself and that sounds too good! Nonetheless, I proceeded to order 8-pieces, and he told me that he was unable to sell anything other than combo meals that included two or three pieces. And I asked him why was this the case, to which he responded by saying that KFC is cheap and ran out of chicken. He then said can you believe the KFC ran out of chicken, that's right, you would be surprised to see our inventory, we don't have enough chicken to get us through the night. I said why is it that I cannot get 8 pieces because there is no guarantee that you will sell combos later tonight but you are guaranteed to sell 8- pieces right now. He said that he was told not to sell it; therefore, he was not doing it. I said OK I asked for his manager's name. He told me that he was the manager and that his district or regional managers name was Greg but he did not know his last name. So I hope the Greg has an opportunity to see this review, because Greg, your management stinks! If you are a chicken restaurant, and you ran out of chicken, shame on you! This is the last time that I will attempt to go to this location ever again. I did go over to Eagle Landing's location and of course they supplied me with the 8- pieces that I requested and the customer service was wonderful!!
Chicken tastes old and cooked super hard!!!! I will never go back!!!! ??I called corporate to make my complaint and they acted very unconcerned!!! I want my money back!!!!!!! ??
Atmosphere: 1
Food: 1
Service: 1
Food was old and cold, bad customer service. Be careful when coming
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
Better than the other place in Locust Grove. A 360 to be exact.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Never again when I sit foot in this KFC employees are very rude service goes beyond no service ask for cuppa ice she looked at me and walked away. The ice machine out front does not work. The music is uncalled for.. chicken nuggets were over salty I like to have some more eyes with my sweet tea to go but it might take forever and I gotta go back to work. If you know what's good for you don't stop here..
Stale, refried chicken after holiday: dark brown, dried out, black on inside...waste of money; called 3X's, no answer. Also double charged, claim card did not work; asked for card again and charged x2; showed them on phone per my online banking and manager Kim claimed would drop off in 24- 48 hrs; it did not. Went back to store, showed them the withdrawal from online banking transactions, they refuse to refund; told me to call corporate. They are using a scheme to rob/steal from customers!
Food: 1
Recommended dishes: Fried Chicken
Kfc could not provide food.no reason. Doordash and grubhubRidiculously
I loved coming here thr food was great it was clean shanty was excellant...love the morning
Atmosphere: 5
Food: 5
Service: 5
Awful service and the commercial clearly states 4.99 for the new how wings they talking about they are 8.99 and that i had to go all the way to Atlanta to pay that so I mistakenly got them anyway and they was cold and over cooked and nasty never returning there