Our recent visit to Red Lobster left us with mixed feelings. Firstly, we were blown away by the exceptional service provided by Jordan, our waitress. She was not only attentive but went above and beyond to ensure our dining experience was enjoyable. Her warm smile and genuine care for our satisfaction made us feel truly valued as customers. Jordan effortlessly anticipated our needs and provided recommendations with enthusiasm, enhancing our overall enjoyment of the evening.However, our excitement dwindled when we received our food. The shrimp dishes were disappointingly dry and overcooked, lacking the juicy tenderness we had hoped for. Additionally, the rice was undercooked, leaving it with an unpleasant texture. Even the salad, a seemingly simple dish, lacked flavor due to the absence of dressing.Moreover, the sweet tea was nearly pure sugar, overwhelming the palate with its sweetness.While the outstanding service from Jordan was a highlight of our visit, the subpar quality of the food and overly sweetened tea left much to be desired. We hope Red Lobster takes steps to ensure consistency in both service and food quality to provide a more satisfying dining experience for all patrons. Jordan's professionalism, coupled with her personable approach, undoubtedly sets her apart as a shining star among Red Lobster's staff. Her dedication to ensuring every guest leaves with a smile is commendable and deserves recognition. It's employees like Jordan who make dining experiences memorable and keep customers coming back for more.
Atmosphere: 1
Food: 1
Service: 5
Bubblez
The food was delicious and the service was quick and professional. The atmosphere was clean and quaint. I will return.Parking: Location was easily accessible with lots of parking space.
Recommended dishes: Endless Chowder Salad & Cheddar Bay Biscuits, Fish & Chips, Mashed Potatoes
Evelyn Schefferine
Deborah S, was our waitress today! She did an amazing job! We had endless shrimp, she kept them coming and never got anything wrong!! Great job Deborah S!Wheelchair accessibility: They have good wheelchair accessible parking
Atmosphere: 4
Food: 5
Service: 5
Jaelynn Creath
Had it give it 1 star to leave a review. Saturday night we went to long horns got turned away at 9:30 went to red lobster was told 30 min wait, awesome no big deal! We waited for a hour. One whole side of the restaurant wasn’t being used they had plenty of seating but wouldn’t sit us, a group of folks came in asked if they could be seated the host said idk you can try. I was mad at this point, my fiancé was already mad, I was keeping him calm then I looked over, 2 waitresses were sitting at the bar drinking. So we stood up and left I was no happy, I’ve never ate red lobster and will never visit this one ever again us and the group of people that come in looking to be seated went to chilis they were packed we were seated within minutes! Drink orders were took, and food orders. Food come out in maybe 10 mins food was great service was amazing! Don’t go to red lobster go to chili’s instead, I can only image the service at red lobster with the waitress sitting at the bar. GO TO CHILIS NOT RED LOBSTER
Leeana Harris
The staff and manager was really nice food was good my mom just said her steak was a little salty but it is a seafood restaurant so you do the math but very good service.
Atmosphere: 3
Food: 4
Service: 5
Daniel D. Staats
We rarely go out to eat since the prices have risen to ridiculous heights. However, today was our son's 44th birthday, and we wanted to celebrate it. He wanted to go to Red Lobster in McDonough, GA, because it used to be so much better than our local one here in Douglasville, and my brother (his uncle) lives near the one in McDonough. Some people talk about a bad hair day; this was a bad restaurant day.My wife is highly allergic to perfumes and will go into seizures when she gets around them. We asked for a half booth/half chair table. We were told they only one they could sit a meeting RL was having with employees took up table space. Really?!?! A meeting taking up table space during lunch hour. UGH!!Where they first sat was next to someone whose perfume was making my wife sick.We asked to be moved, and we finally were after much bickering and dealing with the manager.Finally, we could order, and things went well until we saw a roach crawling on the wall beside our daughter. I know it happens, but seeing roaches crawling around is not very appetizing.We explained that we were not staying, and the server said he would be right back with the manager. I waited a few minutes, but neither returned, so we left.Poorly run business and bug-infested.The rest of this bad restaurant day will be found in the reviews for Longhorn Steakhouse in McDonough.
Atmosphere: 2
Food: 1
Service: 3
DJ D Money
Stoppws at the Mcdonough location for a togo order. No one appeared interested in taking my order. Asked a young lady for helo she pointed to back area. Once i received my meal, got home to a kids meal it seems. Highly upset but Ill NEVER grace this location again THEY STOLE MY MONEY!!I have a picture but no where to post to share...THE WORST
Atmosphere: 1
Food: 1
Service: 1
Crysy Sheli
Food is horrible and taste like freezer food, biscuits half done, lazy waitresses that barely check on you. Horrible waste of time. Place needs a good deep clean and table was dirty I had to ask a waiter to come clean
Starting out our day we were told there was a 30 to 35 minute wait. We understood it was Valentine’s Day. The weather was nice so we sat outside and waited and waited. A very nice couple came up approximately 15 minutes after we did and after approximately 40 minutes, they were seated. When we checked with the receptionist, she was unable to find where we had signed in. She couldn’t find our name and explain to us that the couple that had been seated ahead of us requested a table. if you request a table, does that mean that you get to go ahead of people who’ve been there for 15 to 20 minutes. We were unaware that you had to request a table to be seated. The food was very tasty. Some of it got cold long before it was finished, waiter was very good did a good job was very helpful but after having sat for close to an hour in the sun, waiting for a place to be seated and having someone seated ahead of you it really puts a stress on your visit. I don’t know when or if ever I will , go back to red lobster and if so, not the one on McDonough Road.
Atmosphere: 2
Food: 4
Service: 5
Camila Souza
I was assisted by Crystal. Excellent service, very attentive. Very professional. The food was very good, and Crystal's service was the perfect complement to the excellent experience.
Atmosphere: 5
Food: 5
Service: 5
Ernest Flores
Yes it was my first time at this location and me and my family wanted some seafood…the environment was nice & calm and we was seated right away…of course the famous biscuits was great like usual and our waitress zurai was very friendly & professional….i ordered the unlimited shrimp for lunch an it was worth the 25 dollars…I will definitely be back….
Atmosphere: 5
Food: 5
Service: 5
Ryan Ryan
First time at Red Lobster in 7 years. Ate like 60 shrimp. Food was still good and the waitress was excellent.
Atmosphere: 3
Food: 4
Service: 5
Tiffany Weaver
Reviewing for my mom. Went for my daughter's birthday and everything was perfect. The food was delicious, service was attentive and had leftovers. First time going to this location and was not disappointed.
Food was excellent. Service was slow. It took about 15 minutes for our waiter to appear. However, he was very nice.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Cheddar Biscuits, Fried Shrimp
Our recent visit to Red Lobster left us with mixed feelings. Firstly, we were blown away by the exceptional service provided by Jordan, our waitress. She was not only attentive but went above and beyond to ensure our dining experience was enjoyable. Her warm smile and genuine care for our satisfaction made us feel truly valued as customers. Jordan effortlessly anticipated our needs and provided recommendations with enthusiasm, enhancing our overall enjoyment of the evening.However, our excitement dwindled when we received our food. The shrimp dishes were disappointingly dry and overcooked, lacking the juicy tenderness we had hoped for. Additionally, the rice was undercooked, leaving it with an unpleasant texture. Even the salad, a seemingly simple dish, lacked flavor due to the absence of dressing.Moreover, the sweet tea was nearly pure sugar, overwhelming the palate with its sweetness.While the outstanding service from Jordan was a highlight of our visit, the subpar quality of the food and overly sweetened tea left much to be desired. We hope Red Lobster takes steps to ensure consistency in both service and food quality to provide a more satisfying dining experience for all patrons. Jordan's professionalism, coupled with her personable approach, undoubtedly sets her apart as a shining star among Red Lobster's staff. Her dedication to ensuring every guest leaves with a smile is commendable and deserves recognition. It's employees like Jordan who make dining experiences memorable and keep customers coming back for more.
Atmosphere: 1
Food: 1
Service: 5
The food was delicious and the service was quick and professional. The atmosphere was clean and quaint. I will return.Parking: Location was easily accessible with lots of parking space.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Langostino Lobster-Artichoke-&-Seafood Dip, Classic Caesar Salad, Cheddar Biscuits, Endless Chowder Salad & Cheddar Bay Biscuits, Admiral's Feast, Coconut Shrimp, Fried Shrimp, Parrot Isle Jumbo Coconut Shrimp, Ultimate Feast, Shrimp Alfredo, Baked Potato
Dependably delicious with a very friendly staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Endless Chowder Salad & Cheddar Bay Biscuits, Fish & Chips, Mashed Potatoes
Deborah S, was our waitress today! She did an amazing job! We had endless shrimp, she kept them coming and never got anything wrong!! Great job Deborah S!Wheelchair accessibility: They have good wheelchair accessible parking
Atmosphere: 4
Food: 5
Service: 5
Had it give it 1 star to leave a review. Saturday night we went to long horns got turned away at 9:30 went to red lobster was told 30 min wait, awesome no big deal! We waited for a hour. One whole side of the restaurant wasn’t being used they had plenty of seating but wouldn’t sit us, a group of folks came in asked if they could be seated the host said idk you can try. I was mad at this point, my fiancé was already mad, I was keeping him calm then I looked over, 2 waitresses were sitting at the bar drinking. So we stood up and left I was no happy, I’ve never ate red lobster and will never visit this one ever again us and the group of people that come in looking to be seated went to chilis they were packed we were seated within minutes! Drink orders were took, and food orders. Food come out in maybe 10 mins food was great service was amazing! Don’t go to red lobster go to chili’s instead, I can only image the service at red lobster with the waitress sitting at the bar. GO TO CHILIS NOT RED LOBSTER
The staff and manager was really nice food was good my mom just said her steak was a little salty but it is a seafood restaurant so you do the math but very good service.
Atmosphere: 3
Food: 4
Service: 5
We rarely go out to eat since the prices have risen to ridiculous heights. However, today was our son's 44th birthday, and we wanted to celebrate it. He wanted to go to Red Lobster in McDonough, GA, because it used to be so much better than our local one here in Douglasville, and my brother (his uncle) lives near the one in McDonough. Some people talk about a bad hair day; this was a bad restaurant day.My wife is highly allergic to perfumes and will go into seizures when she gets around them. We asked for a half booth/half chair table. We were told they only one they could sit a meeting RL was having with employees took up table space. Really?!?! A meeting taking up table space during lunch hour. UGH!!Where they first sat was next to someone whose perfume was making my wife sick.We asked to be moved, and we finally were after much bickering and dealing with the manager.Finally, we could order, and things went well until we saw a roach crawling on the wall beside our daughter. I know it happens, but seeing roaches crawling around is not very appetizing.We explained that we were not staying, and the server said he would be right back with the manager. I waited a few minutes, but neither returned, so we left.Poorly run business and bug-infested.The rest of this bad restaurant day will be found in the reviews for Longhorn Steakhouse in McDonough.
Atmosphere: 2
Food: 1
Service: 3
Stoppws at the Mcdonough location for a togo order. No one appeared interested in taking my order. Asked a young lady for helo she pointed to back area. Once i received my meal, got home to a kids meal it seems. Highly upset but Ill NEVER grace this location again THEY STOLE MY MONEY!!I have a picture but no where to post to share...THE WORST
Atmosphere: 1
Food: 1
Service: 1
Food is horrible and taste like freezer food, biscuits half done, lazy waitresses that barely check on you. Horrible waste of time. Place needs a good deep clean and table was dirty I had to ask a waiter to come clean
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Starting out our day we were told there was a 30 to 35 minute wait. We understood it was Valentine’s Day. The weather was nice so we sat outside and waited and waited. A very nice couple came up approximately 15 minutes after we did and after approximately 40 minutes, they were seated. When we checked with the receptionist, she was unable to find where we had signed in. She couldn’t find our name and explain to us that the couple that had been seated ahead of us requested a table. if you request a table, does that mean that you get to go ahead of people who’ve been there for 15 to 20 minutes. We were unaware that you had to request a table to be seated. The food was very tasty. Some of it got cold long before it was finished, waiter was very good did a good job was very helpful but after having sat for close to an hour in the sun, waiting for a place to be seated and having someone seated ahead of you it really puts a stress on your visit. I don’t know when or if ever I will , go back to red lobster and if so, not the one on McDonough Road.
Atmosphere: 2
Food: 4
Service: 5
I was assisted by Crystal. Excellent service, very attentive. Very professional. The food was very good, and Crystal's service was the perfect complement to the excellent experience.
Atmosphere: 5
Food: 5
Service: 5
Yes it was my first time at this location and me and my family wanted some seafood…the environment was nice & calm and we was seated right away…of course the famous biscuits was great like usual and our waitress zurai was very friendly & professional….i ordered the unlimited shrimp for lunch an it was worth the 25 dollars…I will definitely be back….
Atmosphere: 5
Food: 5
Service: 5
First time at Red Lobster in 7 years. Ate like 60 shrimp. Food was still good and the waitress was excellent.
Atmosphere: 3
Food: 4
Service: 5
Reviewing for my mom. Went for my daughter's birthday and everything was perfect. The food was delicious, service was attentive and had leftovers. First time going to this location and was not disappointed.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Langostino Lobster-Artichoke-&-Seafood Dip, Cheddar Biscuits