Went into the location to order a smoothie. Walked into the store and a young man was wiping his nose, not one time but several with his bare hand. I politely asked the young man to wash his hands and he said I’m only getting ready to ring your order, I politely said you need to wash your hands, because your messing around with people orders. I then stated that I wanted something strawberry flavor and the young man told me to look at the menu. I then ask the other guy to take my order.I ask the other employee (Geo) who the supervisor was he told me Alex. Well I called and a young lady answer and put the manager of store (supposedly) on phone and it was the gentleman Geo (Who took my order). How do you not correct the issue right there when there is a manager on duty.This is my first bad experience with Smoothie King, but this will make me go somewhere else!
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Strawberry
Sharease Grace
The fruit is not fresh at all! The strawberries were frozen and the blueberries were mushy! I ordered a PB Swizzle
Atmosphere: 3
Food: 2
Service: 3
Bruce Wayne
Smoothie bowls are always prepared spot on at this location. And the service is excellent! Highly would recommend to anyone like for a great smoothie king experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peanut Power Plus
Ericka B
The young lady that took my order seemed as if she couldn’t be bothered. Practically rushing me through my order. The older lady that passed out my order was rude as well. The only saving grace was my smoothie was decent and the restaurant was relatively clean. But I won’t be returning to patronage this location.Parking: Parking is small but people are constantly pulling in & out.
Atmosphere: 5
Food: 5
Service: 1
Dominic Turner
Horrible experience here. Employees in this restaurant don’t seem to be too happy to be working there. I came by around seven this past Sunday2/26/2024. I was greeted by a little blonde haired girl, who didn’t seem particularly happy to be there. She gave me attitude throughout the entire transaction, even though I was completely prepared. When she called my name to get my smoothie, she even got that wrong and seemed to be upset with me when I corrected her. Which brings me to this conclusion. If this is supposed to be the face a Smoothie King, then the management needs to try a little bit harder. If you don’t want to work there, then quit. But don’t give customers attitude because you don’t want to work.
Atmosphere: 1
Food: 4
Service: 1
Logan Crowe
Went in at 8:45 and was told they were no longer open when it states it closes at 9:00 on the website, if you don’t close till 9:00 why are you cleaning everything up at 8:30?The open sign it still on and the door is open so why am i not able to get my smoothie?
Atmosphere: 1
Food: 1
Service: 1
Bambi M
Love this place ! Always fast and kind !RecommendHulk with peanut butter and chocolate.Angel food smoothieEspecially after a workout !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Suppose to Be Chocolate Hulk, Peanut Power Plus, Angel Food Slim
Crystal Dorsey
Came to this location after a workout feeling great. I just wanted a protein shake but was unsure how to order or if I could build something because the options on the menu wasn't what I was looking for. Well the 2 employees that were there were not patient and the woman was short and rude. My shake actually tasted I was drinking a cup of milk. I went back and ask if they had any chocolate syrup or something I can put on top to add flavor. She looked at me shaking her head and breathing heavy like no. Luckily dunkin was right next door and had chocolate syrup. I will not be back to this location.
Atmosphere: 3
Food: 1
Service: 1
Nisa Maddox
I have never had a problem at this location. Smoothies are always good.
Atmosphere: 4
Food: 5
Service: 5
Andrea Edwards
WTH is going on with this location??? I placed an online order and it is now 8:20 and nobody is at this location. The sign on window says open and they should be but it's pitch black with no employees. Now other customers are arriving for their orders as well and nobody is in the building.. Very bad business. Where are the managers and why are they not aware that their store isn't open??
I was excited about this place, as smoothie king is one of my favorite places, and have frequented here a few times. Will not be going back. After I ordered two smoothies, yes tip included, I went back in for a cup of water about 15 min later. I asked if I could have a cup of water, was told no in a rather snarky tone (why? I don't know). So i asked if I could just have a cup and was told I would have to pay for it. I was fine with paying, but the attitude was completely uncalled for, especially after I just spent money there for a full order. It wasnt like I just came in for a cup of water. And even if i did, someone could have politely said "We can sell you a cup and we have bottled water" which is what I ended up getting anyway. In conclusion, the attitude [for a cup of water] was very off-putting, and I will not be returning.
Nadia Treadwell
white lady who appeared to be the manager refused my coupon (buy 1 20oz, get 1 free) that i have used at this location 3 times before. she then proceeded to annoy and refuse others customers about special request in their drinks which could have easily been done. i was sitting there for about 10 minutes and every single customer she interacted with left the establishment upset about one thing or another. have been going to this smoothie king for about 2 years now and will not be returning
SHAYVETTE SIMMWMS
Walked in and said, “hello”, the three black girls did not say one word. In this day and time, customer service is imperative and money not spent is money not earned. To the owners, as a small business owner myself, you need the business to survive or your doors will be closed. Change your hiring process and hire those that take pride in your business. To think we were about to purchase 50- $10 gift cards for our fitness center members.. Tropical Smoothie, here we come..
Nareshkumar Acharya
This Smoothie king franchise has variety of smoothie options to offer. Whatever we ordered was good on taste.
Michele Payne
This is the slowest location. They had 3 employees working this morning and still took over 20 minutes for 1 smoothie.
Went into the location to order a smoothie. Walked into the store and a young man was wiping his nose, not one time but several with his bare hand. I politely asked the young man to wash his hands and he said I’m only getting ready to ring your order, I politely said you need to wash your hands, because your messing around with people orders. I then stated that I wanted something strawberry flavor and the young man told me to look at the menu. I then ask the other guy to take my order.I ask the other employee (Geo) who the supervisor was he told me Alex. Well I called and a young lady answer and put the manager of store (supposedly) on phone and it was the gentleman Geo (Who took my order). How do you not correct the issue right there when there is a manager on duty.This is my first bad experience with Smoothie King, but this will make me go somewhere else!
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Strawberry
The fruit is not fresh at all! The strawberries were frozen and the blueberries were mushy! I ordered a PB Swizzle
Atmosphere: 3
Food: 2
Service: 3
Smoothie bowls are always prepared spot on at this location. And the service is excellent! Highly would recommend to anyone like for a great smoothie king experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peanut Power Plus
The young lady that took my order seemed as if she couldn’t be bothered. Practically rushing me through my order. The older lady that passed out my order was rude as well. The only saving grace was my smoothie was decent and the restaurant was relatively clean. But I won’t be returning to patronage this location.Parking: Parking is small but people are constantly pulling in & out.
Atmosphere: 5
Food: 5
Service: 1
Horrible experience here. Employees in this restaurant don’t seem to be too happy to be working there. I came by around seven this past Sunday2/26/2024. I was greeted by a little blonde haired girl, who didn’t seem particularly happy to be there. She gave me attitude throughout the entire transaction, even though I was completely prepared. When she called my name to get my smoothie, she even got that wrong and seemed to be upset with me when I corrected her. Which brings me to this conclusion. If this is supposed to be the face a Smoothie King, then the management needs to try a little bit harder. If you don’t want to work there, then quit. But don’t give customers attitude because you don’t want to work.
Atmosphere: 1
Food: 4
Service: 1
Went in at 8:45 and was told they were no longer open when it states it closes at 9:00 on the website, if you don’t close till 9:00 why are you cleaning everything up at 8:30?The open sign it still on and the door is open so why am i not able to get my smoothie?
Atmosphere: 1
Food: 1
Service: 1
Love this place ! Always fast and kind !RecommendHulk with peanut butter and chocolate.Angel food smoothieEspecially after a workout !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Suppose to Be Chocolate Hulk, Peanut Power Plus, Angel Food Slim
Came to this location after a workout feeling great. I just wanted a protein shake but was unsure how to order or if I could build something because the options on the menu wasn't what I was looking for. Well the 2 employees that were there were not patient and the woman was short and rude. My shake actually tasted I was drinking a cup of milk. I went back and ask if they had any chocolate syrup or something I can put on top to add flavor. She looked at me shaking her head and breathing heavy like no. Luckily dunkin was right next door and had chocolate syrup. I will not be back to this location.
Atmosphere: 3
Food: 1
Service: 1
I have never had a problem at this location. Smoothies are always good.
Atmosphere: 4
Food: 5
Service: 5
WTH is going on with this location??? I placed an online order and it is now 8:20 and nobody is at this location. The sign on window says open and they should be but it's pitch black with no employees. Now other customers are arriving for their orders as well and nobody is in the building.. Very bad business. Where are the managers and why are they not aware that their store isn't open??
Restaurantji Recommends
I was excited about this place, as smoothie king is one of my favorite places, and have frequented here a few times. Will not be going back. After I ordered two smoothies, yes tip included, I went back in for a cup of water about 15 min later. I asked if I could have a cup of water, was told no in a rather snarky tone (why? I don't know). So i asked if I could just have a cup and was told I would have to pay for it. I was fine with paying, but the attitude was completely uncalled for, especially after I just spent money there for a full order. It wasnt like I just came in for a cup of water. And even if i did, someone could have politely said "We can sell you a cup and we have bottled water" which is what I ended up getting anyway. In conclusion, the attitude [for a cup of water] was very off-putting, and I will not be returning.
white lady who appeared to be the manager refused my coupon (buy 1 20oz, get 1 free) that i have used at this location 3 times before. she then proceeded to annoy and refuse others customers about special request in their drinks which could have easily been done. i was sitting there for about 10 minutes and every single customer she interacted with left the establishment upset about one thing or another. have been going to this smoothie king for about 2 years now and will not be returning
Walked in and said, “hello”, the three black girls did not say one word. In this day and time, customer service is imperative and money not spent is money not earned. To the owners, as a small business owner myself, you need the business to survive or your doors will be closed. Change your hiring process and hire those that take pride in your business. To think we were about to purchase 50- $10 gift cards for our fitness center members.. Tropical Smoothie, here we come..
This Smoothie king franchise has variety of smoothie options to offer. Whatever we ordered was good on taste.
This is the slowest location. They had 3 employees working this morning and still took over 20 minutes for 1 smoothie.