huge line , takes for ever and there ovens supposedly never work but they have biscuits and etc out , so how did they make them
Atmosphere: 1
Food: 1
Service: 1
Beunka Stephens
If I could give them a half star I would. My food has been cold at least twice. The customer service in the morning is hit or miss, even when I try to be polite and ask how they are doing.
Food: 1
Service: 1
Rixio Hernan Bermudez
Excellent service
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Scott
Went there and saw the special they had on the wall advertising breakfast egg & cheese croissant for $3.00 if you buy a coffee. I ordered 3 orders with coffee. But they said they couldn't charge me the sale price because it wasn't coming up in the computer as such. So they charged took off a dollar and charged me regular price. I didn't want a refund because I was getting it f or my hungry Family outside. I was very disappointed, to say the least.
Atmosphere: 4
Food: 4
Service: 1
Diane Z
Was driving through with my kids on March 3rd, stopped to get some food and drinks while we rested inside. The worker was polite but very slow. I was understanding because there was 7 of us so one at a time we ordered. When the price came up it seemed a little high but I paid it. Before I could look at the receipt the worker said she owed me a refund. She over charged me for 6 drinks (she has to get the manager). They were extremely slow making our food and drinks but again I understood. Finally, the manager came out screaming at the employees, asked the lady that over charged me what she messed up now. She told the manager then the manager said fine now go and pushed her away. After I told her the only thing we still needed was a bagel and cream cheese, she went to the back a threw a bag with my bagel, the cream cheese, and a knife in it. The rest of the time the manager just walked around screaming at employees and customers for talking. She was also slamming chair everywhere. This woman hates her job and has to go.
Linda
Great Iced Coffe and friendly customer
Atmosphere: 5
Food: 5
Service: 5
Christy Firestone
We are regular customers and come through the drive through to order our coffee. Normally, the customer service is excellent. We always ask for Splenda added to our coffee and they are happy to add it. But today, they wouldn't add it and were not friendly. They gave us Splenda packets so we can add it to our coffee. I don't know if she was having a bad day or new, but this is the first time we were told that they don't add Splenda or sugar to the coffee? What?!
Atmosphere: 2
Service: 2
Denise Crew
Whoever is making frozen coffee at12:45 Feb 13 2024 is on point today!
Atmosphere: 5
Food: 5
Service: 5
TruGaming
Service was not good, got charged for food that I never got.
Atmosphere: 1
Food: 1
Service: 1
kenziekenzie
Went to dunkin because starbucks line was too long. My ham and cheese croissant was COLD and the donuts were stale. Coffee tastes awful. This is why i pay $16+ for my starbucks coffee and food.
Welcomed in by friendly staff eager to take our order. Coffee and donuts were fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Gabby M.
lol today was just rough. It was raining heavily today and they couldn’t hear my order so the woman running the drive through started yelling at me to tell her the order when she could’ve just asked me politely to speak up. I hope whatever has got her feeling so negative gets better for her?
Anita Mullis
Waited 3 minutes, and not ONE employee acknowledged me. No other customers inside the restaurant. I won't ever return to this location.
Service: 1
Brandi Hernandez
I love their cold brew coffee and my girls love the munchkins.
Atmosphere: 5
Food: 5
Service: 5
Cecelia Stewart
I ordered 25 Munchins at the window and waited in line for 17 minutes. When I got to the window the girl told me that they didn't have any Munchins. How did she not know that 17 minutes ago? I asked her what holiday special donut was available. She gave a "deer in the headlights" look and finally said, "I don't know." Then I asked her what donuts she had left. Her response was, "a lot of them, I don't know."WTH does she know? Nothing, she knows nothing.
huge line , takes for ever and there ovens supposedly never work but they have biscuits and etc out , so how did they make them
Atmosphere: 1
Food: 1
Service: 1
If I could give them a half star I would. My food has been cold at least twice. The customer service in the morning is hit or miss, even when I try to be polite and ask how they are doing.
Food: 1
Service: 1
Excellent service
Atmosphere: 5
Food: 5
Service: 5
Went there and saw the special they had on the wall advertising breakfast egg & cheese croissant for $3.00 if you buy a coffee. I ordered 3 orders with coffee. But they said they couldn't charge me the sale price because it wasn't coming up in the computer as such. So they charged took off a dollar and charged me regular price. I didn't want a refund because I was getting it f or my hungry Family outside. I was very disappointed, to say the least.
Atmosphere: 4
Food: 4
Service: 1
Was driving through with my kids on March 3rd, stopped to get some food and drinks while we rested inside. The worker was polite but very slow. I was understanding because there was 7 of us so one at a time we ordered. When the price came up it seemed a little high but I paid it. Before I could look at the receipt the worker said she owed me a refund. She over charged me for 6 drinks (she has to get the manager). They were extremely slow making our food and drinks but again I understood. Finally, the manager came out screaming at the employees, asked the lady that over charged me what she messed up now. She told the manager then the manager said fine now go and pushed her away. After I told her the only thing we still needed was a bagel and cream cheese, she went to the back a threw a bag with my bagel, the cream cheese, and a knife in it. The rest of the time the manager just walked around screaming at employees and customers for talking. She was also slamming chair everywhere. This woman hates her job and has to go.
Great Iced Coffe and friendly customer
Atmosphere: 5
Food: 5
Service: 5
We are regular customers and come through the drive through to order our coffee. Normally, the customer service is excellent. We always ask for Splenda added to our coffee and they are happy to add it. But today, they wouldn't add it and were not friendly. They gave us Splenda packets so we can add it to our coffee. I don't know if she was having a bad day or new, but this is the first time we were told that they don't add Splenda or sugar to the coffee? What?!
Atmosphere: 2
Service: 2
Whoever is making frozen coffee at12:45 Feb 13 2024 is on point today!
Atmosphere: 5
Food: 5
Service: 5
Service was not good, got charged for food that I never got.
Atmosphere: 1
Food: 1
Service: 1
Went to dunkin because starbucks line was too long. My ham and cheese croissant was COLD and the donuts were stale. Coffee tastes awful. This is why i pay $16+ for my starbucks coffee and food.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Welcomed in by friendly staff eager to take our order. Coffee and donuts were fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
lol today was just rough. It was raining heavily today and they couldn’t hear my order so the woman running the drive through started yelling at me to tell her the order when she could’ve just asked me politely to speak up. I hope whatever has got her feeling so negative gets better for her?
Waited 3 minutes, and not ONE employee acknowledged me. No other customers inside the restaurant. I won't ever return to this location.
Service: 1
I love their cold brew coffee and my girls love the munchkins.
Atmosphere: 5
Food: 5
Service: 5
I ordered 25 Munchins at the window and waited in line for 17 minutes. When I got to the window the girl told me that they didn't have any Munchins. How did she not know that 17 minutes ago? I asked her what holiday special donut was available. She gave a "deer in the headlights" look and finally said, "I don't know." Then I asked her what donuts she had left. Her response was, "a lot of them, I don't know."WTH does she know? Nothing, she knows nothing.
Atmosphere: 1
Food: 3
Service: 1