Papa Johns Pizza

2075 Mt Zion Rd, Morrow
(770) 477-7760

Recent Reviews

Sarah

I had a really great experience here! Only one person working but he was super nice and awesome. Pizza was ready within 10 minutes and made perfectly. Went a little crazy on the pizza sauce but that's okay, tasted absolutely amazing. Great amount of cheese and toppings were delicious. I'll be back! ?

Atmosphere: 5

Food: 5

Service: 5

RaeShaun Fuller

The food was terrible. I'm never ordering directly from this store again because you cannot get a refund when you place an order online. But if you go through Uber eats you can at least get a refund for the trash they served me last night. Undercooked brownies and the pizza had way too much sauce slopped all over. Oozing with sauce it was absolutely disgusting. What is wrong with yall. I want a refund for that trash I was served last night.

Atmosphere: 1

Food: 1

Service: 1

Yazzy Baby

The male manager on duty (Matayo)is so RUDE!!! I ordered the chicken Parmesan bites and got just CHEESE! Then when I called he want to ARGUE with me stating “I made those so its right” ugh no it’s not then tell me it will be 45mins to 1.5 to get then remade like WTH.. I told him I ordered it off DoorDash he didn’t care and stated he would credit my account but I know HE WAS LYING!!! The WORST SERVICE FROM A MANAGER EVER!!! I was the general manager at Wendy’s for 16yrs and if he was my manager he would be looking for another job!!!! THE CUSTOMERS PAYS YOUR BILLS SIR! No customers equals NO CHECK FOR YOU!!!!

Keseana Reeves-Green

Every single time I order, they forget something I ordered and it takes more than an hour to get my forgotten item(s). They also only have like 1 delivery driver so it takes even longer for your food to get delivered only to realize that they forgot something. Food tasty

Atmosphere: 3

Food: 5

Service: 1

Donna Henson

They NEVER get the entire order right. Tonight they didn't send my drink AGAIN, but they don't want to redeliver it and hung up on my twice.

Atmosphere: 1

Food: 3

Service: 1

J LL

Garbage....Whoever runs this business is also garbage.Have more pride in your business.Crumbs were counted as wings and the quality is beyond poor. Never againLook at the number of one stars it exceeds the number of 5 stars. Have some shameI should have researched before making this mistake.Order placed 1/20/2024

Dean

Delivery driver left food outside with no alert. Found it when it was cold and soggy though. You just lost my substantial business. Also, tipped the lazy pos 25% as always. $0 business now and forever.

Atmosphere: 1

Food: 1

Service: 1

Valerie L.

The service here is just terrible. They really need to be consistent with how they treat the customers.

Val P

Horrible customer service.

Atmosphere: 1

Food: 1

Service: 1

Geo B

This older dark skin lady was so rude at the counter she made our pizzas wrong we asked politely to fix them she automatically said do we want a refund even though the receipt stated she made them incorrectly we even told her we just wanted it corrected that is all. then went to tell us it was going to take 1 hour to make it again even tho it took 10 minutes to make initially I hate to do this but HIRE BETTER WORKERS if you don’t want to work there then don’t don’t project that onto other people for no reason especially if they were being NICE AND POLITE about it .

Atmosphere: 1

Food: 1

Service: 1

Be Like Water

Not very helpful. Customer service is lacking. Long wait times for simple orders.

Atmosphere: 1

Food: 3

Service: 2

The Truth

This was ordered at 7:05 I am still waiting to get it. So needless to say there is no telling what to expect. The time is 9:09 And still no delivery. It’s now 9:20 still no delivery. I wouldn’t recommend nothing from this store it’s useless!!!!Don’t ever purchase from them ever!!! The delivery came at 9:45. Well I can’t say it was the pits in taste it was the late delivery that makes it worst than ever!!!!! I still standby what I said, I’d order nothing from this store!!!!! Go to dominos.

Atmosphere: 1

Food: 1

Service: 1

mandy jones

If I could give a 0 it would be that horrible customer service no Staff I waited on hold 30 minutes for the manager to hang up and continually hang up I had to drive up there just to get my pizza her named started with a s brown skinned with large eye

Atmosphere: 1

Food: 1

Service: 1

Lam Le

I ordered 2 pizzas and carry-out was no problem but the pizzas quality was not good at all. It was no better than cheap Costco pizza and PapaJohn's pizzas were way more expensive. Would not recommended.

Atmosphere: 4

Food: 2

Service: 4

n a y e l i

ok so i always liked to order from here but today was just a mistake. my pizza came so oily & so soggy the pizza fell through the pizza box. they really exaggerated on the toppings. so i called to get a refund back & i was explaining to the manager the situation & she got really defensive saying it wasn’t their fault. that it was on me because i ordered too many toppings & that’s why it was soggy & i tired to explain to her that i’ve ordered that before but it never arrived like that & she just cut me off & ended the call on me but she was just rude for no reason.

Food: 2

Service: 1

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