Ordered the maple bacon chicken sandwich and they gave me the cheap crispy chicken sandwich meat instead of the chicken breast. Never had this happen at any other Wendys, only the one in Jonesboro, Ga on Jonesboro Road next to Sam’s.
Food: 2
Service: 3
Amber Jacobs
Food was much better than last time. Staff was friendly and we got our food really quickly. Food was also hot.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sandwich
Mandy Shaw
Always a pleasure going
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Baconator
Patricia Perry
Food was nasty and wasnt
Atmosphere: 1
Food: 1
Service: 4
felisa starks
Cold food, unfriendly, chili was cold I was disappointed ? with this
Atmosphere: 2
Food: 2
Service: 2
Kimberly Knox
Steve was very pleasant at the speaker when he greeted me about my mobile order, I didn't have to wait that long and when I got around to the window my food was ready.
Food: 5
Service: 5
Todd Early
Love the frosty! Order in app and it is ready when you walk in.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Chili
Latoria Canty
I love coming to this location. The food is always fresh. The employees provide excellent customer service. Please keep it up.
Atmosphere: 5
Food: 5
Service: 5
Jenicia Steele
Waited forever and a day and they still got my order WRONG! im sick of them for
Atmosphere: 1
Food: 1
Service: 1
Chrissy REVIEWS
Their customer service is fair, not bad tho but could definitely improve. Food is not best always on the colder side.Wheelchair accessibility: They are not wheelchair accessible.
I wanted to commend Stephen for his exceptional customer service, thank you!
Atmosphere: 5
Food: 5
Service: 5
Marcus Martin
I placed a mobile order which did not get filled until 30 minutes after arriving to pickup what was supposed to be ready at 9:15. Orders after I arrived were filled before mine and then I was told there were no frostys available and I couldn't get a refund for that part of my order. The young adults that were at the counter waiting for their order when i arrived seemed to have distracted the entire staff as they giggled and laughed while only focusing on their order. The manager who was a very young adult asked name for my order but never returned. He went back to the drive through and continued filling those orders. Then when I addressed the issue of me not getting a pre placed order the manager responded with non verbal huh or oh. Then the other workers proceeded to try to defend the non chalant behavior of their manager. They were rude, dismissive and just careless. My order was sub par at best. No frostys and no drink because I got water instead of soda. Since they were out of lemonade and the soda machine in the lobby was shooting liquid at the customers. Worst experience by far.
Atmosphere: 3
Food: 3
Service: 1
Bakari Bond
This place is the worst, then messed my order and refused to fix
Atmosphere: 1
Food: 1
Service: 1
Charlie Patterson
Friendly and. Courteous staff, most Service friendly young staff I have seen in years. That is do to good managers.
Atmosphere: 5
Food: 5
Service: 5
Jose Angel
No napkins cold hamburger soda machine flat drinks sticky floors bathrooms dirty no ketchup no mustard avoid this Wendy's at all costs Trash in the doorway. Turning dining in customers away saying that they're only doing drive through when clearly. Me and my family were sitting there eating. The cashier's
Ordered the maple bacon chicken sandwich and they gave me the cheap crispy chicken sandwich meat instead of the chicken breast. Never had this happen at any other Wendys, only the one in Jonesboro, Ga on Jonesboro Road next to Sam’s.
Food: 2
Service: 3
Food was much better than last time. Staff was friendly and we got our food really quickly. Food was also hot.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sandwich
Always a pleasure going
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Baconator
Food was nasty and wasnt
Atmosphere: 1
Food: 1
Service: 4
Cold food, unfriendly, chili was cold I was disappointed ? with this
Atmosphere: 2
Food: 2
Service: 2
Steve was very pleasant at the speaker when he greeted me about my mobile order, I didn't have to wait that long and when I got around to the window my food was ready.
Food: 5
Service: 5
Love the frosty! Order in app and it is ready when you walk in.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Chili
I love coming to this location. The food is always fresh. The employees provide excellent customer service. Please keep it up.
Atmosphere: 5
Food: 5
Service: 5
Waited forever and a day and they still got my order WRONG! im sick of them for
Atmosphere: 1
Food: 1
Service: 1
Their customer service is fair, not bad tho but could definitely improve. Food is not best always on the colder side.Wheelchair accessibility: They are not wheelchair accessible.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Double Stack
Restaurantji Recommends
I wanted to commend Stephen for his exceptional customer service, thank you!
Atmosphere: 5
Food: 5
Service: 5
I placed a mobile order which did not get filled until 30 minutes after arriving to pickup what was supposed to be ready at 9:15. Orders after I arrived were filled before mine and then I was told there were no frostys available and I couldn't get a refund for that part of my order. The young adults that were at the counter waiting for their order when i arrived seemed to have distracted the entire staff as they giggled and laughed while only focusing on their order. The manager who was a very young adult asked name for my order but never returned. He went back to the drive through and continued filling those orders. Then when I addressed the issue of me not getting a pre placed order the manager responded with non verbal huh or oh. Then the other workers proceeded to try to defend the non chalant behavior of their manager. They were rude, dismissive and just careless. My order was sub par at best. No frostys and no drink because I got water instead of soda. Since they were out of lemonade and the soda machine in the lobby was shooting liquid at the customers. Worst experience by far.
Atmosphere: 3
Food: 3
Service: 1
This place is the worst, then messed my order and refused to fix
Atmosphere: 1
Food: 1
Service: 1
Friendly and. Courteous staff, most Service friendly young staff I have seen in years. That is do to good managers.
Atmosphere: 5
Food: 5
Service: 5
No napkins cold hamburger soda machine flat drinks sticky floors bathrooms dirty no ketchup no mustard avoid this Wendy's at all costs Trash in the doorway. Turning dining in customers away saying that they're only doing drive through when clearly. Me and my family were sitting there eating. The cashier's
Atmosphere: 1
Food: 1
Service: 1