If I had read the reviews ahead of time I would not have went to this place... I would give it a Zero Star...The door was locked... Red Flag????. I peeped in and saw someone at a table...who finally unlocked the door...I asked him.."are you open...he responded..." Now We Are!" Second red flag!??...I placed my order...And after asking the cashier to not repeatedly swipe my card because the bank could possibly shut down my account if fraud is suspected...I was literally interrupted and corrected aggressively at by the man who was the same person that opened the door... I assumed he was the manager. Third red flag??!... He kept repeating to me "No It Won't" each time I stated my concern with my card...Then he said the terminal of the register didn't read my card....If he knew the register wasn't operating properly because the terminal wasn't reading cards at the time why didn't he say that instead....or if he observed the young man continually trying to swipe my card ... why didn't he intervene and correct the issue. So I finally turned and asked him nicely was there anything that he could do to help the situation...reason being...because he continued sitting at the table correcting me.... He got up from the table at that point and assisted the young man... I observed him fixing my order with no gloves and pushing the bananas onto my order with his bare hands and fingers...Fourth RED Flag? ???So ?? Gross!!! I was reluctant to say anything to him or ask to give me my money back because of the aggression he was already displaying. So I took my banana pudding flavored nondairy desert and threw it away after leaving.... I wanna say to Management and hopefully Cooperate will read this as well... Do NOT Blame it on the employees it's (YOU Management!) as well!! No customer should be spoken?️ to inappropriately. And for sure you should NEVER!...And I mean NEVER!! Put Your Bare Dirty Hands on nobody's food...!! ??.... Roll the footage please 4/25/2024... Time 4:06:51 PM
Atmosphere: 1
Food: 1
Service: 1
Candis Lee
The Chocolate Combustion and Caramel Crunch are one of my favorites. The staff is very friendly on one occasion I went in and I have one boots from having both of my feet operated on the owner. I believe notice that I may need a little bit of assistance. I think my eyes is bigger than my stomach and I forgot that I had on boots from surgery. He asked me are you dining in or you carry it out? I said I’m carrying it out. He said well let me get the door for you.I still will rate the place a 5.The only down part recently I had, is that I ordered my ice cream cone two days before today, which is April 10. I ate it outside and literally fell out of my hand. I was two steps away from the door.I went back in to get another one and had to pay full price I just spent over $45 buying everybody ice cream but that’s the only bad part.I would’ve kindly waited for another one and not skipped the line if they would’ve made me 1 for half price or either for free but I get it I guess.
This has to be the best ice cream I ever tasted. Highly recommend. There’s a variety of flavors and the taste is just perfect. Will be coming back for sure
Atmosphere: 5
Food: 5
Service: 5
Christine Mursalim
They seem to only offer oatmilk now based on my last few visits. At one point in time they offered coconut milk and cashew milk. Oatmilk is high on the glycemic index, which I need to limit as much as I can. Unfortunately, they really have no “non-dairy” competition unless Cold Stone and Bruster’s finally came around to trying to serve the lactose intolerant population.It would be nice if the owner could bring back a nut based milk for those of us who are lactose intolerant and conscious of the glycemic index.I’m also disappointed that they no longer make fresh waffle cones or waffle bowls. That was definitely an added plus.They cost more than Cold Stone and Bruster’s but are chipping away at the reasons that would justify me spending more at Creamistry.As an added note of caution to the owner/employees, I respectfully say, when you have your kid in the back while you’re preparing the food, please ask your child to step back from the food you’re preparing for customers. I have children but do not want them breathing over my food unless I truly intend to share my plate with them if they are not eating their own plate. I advise you not to allow your child to stand with 3 feet of the food being prepared. I didn’t say anything while this was going on, but if it got too close for my comfort, I would’ve requested a refund. Please expect customers to request refunds if you have your child close to you preparing their food.Dietary restrictions: They only offer oatmilk now. However, at one point in time they offered coconut milk and cashew milk.
Atmosphere: 5
Food: 3
Service: 5
Lisa Newton
First time I have ever order my ice cream and they actually made it while I waited.Probably the best ice cream I have ever eaten.The owner is John, very nice gentleman...so if you are ever passing through Newnan GA it is worth the time to stop!
Atmosphere: 5
Food: 5
Service: 5
John Burt
Sea Salt Caramel Crunch was fire !!!!!! Will be back.
Atmosphere: 5
Food: 5
Service: 5
Davis Shaw
They make the big poof cloud then give Walmart ice cream. Overpriced gimmick.
Atmosphere: 4
Food: 2
Service: 4
Meridith P
Very cute shop! The boy was so polite and made my little treat so cute. The fog was pretty cool as well ? ?
Atmosphere: 5
Food: 5
Service: 5
Casey Claudio
I brought this cake for my birthday. Beautiful design, great decorations, tasty. Employees are very helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nitroshake
Family Henderson
Oh my GOSH the best icecream I’ve EVER tried in my life. The Cookie Monster and Banana Pudding are the house faves.
IF I COULD LEAVE A 0 STAR REVIEW I WOULD!!! THE OWNER HIMSELF got in my little sisters face about one napkin. She got ice cream from next door as I was getting ice cream AT CREAMISTRY, she came in to grab A NAPKIN. Then he continued to harass my dad as he was getting a refund. As we where leaving he came out side and continued to harass my dad and my little sister!! THIS BEHAVIOR IS ABSOLUTELY RIDICULOUS I WILL NEVER EVER BE COMING BACK!!
Atmosphere: 1
Food: 1
Service: 1
Mikayla Tohal
CHILD HAREASSMENT AND INNAPROPIATE MANAGEMENT AND OWNERSHIP. I would leave a -1* if I could. On our visit the owner was there, he harassed my younger sister and made rude comments to her while she was outside the restaurant. She is a CHILD and that was wildly inappropriate. We were inside ordering and she was sitting outside with our dog. She came inside to get a napkin, while we were ordering ice cream, then went back out to be with the dogs and he followed her. Do not eat here and support that kind of ownership and creepiness. We decided not to eat there and asked for a refund due to such treatment and then he got mad at us for that.
Atmosphere: 1
Service: 1
Claudia Pinheiro
A MUST READ!! Too funny. The napkin that broke the bank ?While we were waiting on our ice cream my daughter came inside for a single napkin to put her retainer on while she ate her ice cream from cold store. This bothered the manager enough that he walked outside to tell her she should have gotten her napkin at cold stone, they are for his customers. I went outside to ask her and when she told me, I went back inside to cancel my order and he proceed to argue with me and my with to justify the napkin, lol. I told him to just give me my money back and go away from us which proceeded to state it’s his store and I can’t tell him where to go. I did return the napkin. I hope business is not that bad that a napikin is going to break the bank lol ? ?
Atmosphere: 1
Food: 1
Service: 1
Kris Hulsing
Fun, small batch ice cream concoctions, made using liquid nitrogen to instantly freeze the ingredients into ice cream. There are lots of signature blends, or you can order or customize your own. Today we had the Tropical Paradise and the Banana pudding ice cream creation. Both really good.
Atmosphere: 4
Food: 5
Service: 4
Penelope Sakkas
If I could put zero stars I would. This place use to be our favorite ice cream place but last night they were ridiculous. I run in to go to the bathroom knowing I'm getting ice cream after and I told my husband get the baby put the car and I'll b out the bathroom by the time u come in so I go and tell this Chinese guy ima get ice cream I gotta pee first cuz I'm pregnant and I figured he heard me but as I'm trying to shut the bathroom door I feel someone pulling it open and I hear "maam" like 3 times so I open the door and im like yes I'm finna get ice cream I just have to pee first and he was a tall heavy set black man right. Well he looks at me up and down and stands there for a sec and I'm like can go go pee now thank you I'll b out in a sec and he sighed and let me shut the door. Well I come out the bathroom and stand by my husband and kid in line to order ice cream and we are the only white people in there and this same man says "ma'am we can't take card our system is down" so I said okay that's fine I'll pay cash to the cent and he said can't take any form of payment our system is down...the people infront of us are black right and they are putting there card in the machine making there payment. Anyways so I was mind blown and he goes "ma'am we can't take yalls order yall can leave now" so I said okay we will go to cold stone and catch my bad review online. Anyways that was the most racist thing I've ever seen or have done towards my family. Very rude and incredibly inconsiderate. Never going here again. Racist place
If I had read the reviews ahead of time I would not have went to this place... I would give it a Zero Star...The door was locked... Red Flag????. I peeped in and saw someone at a table...who finally unlocked the door...I asked him.."are you open...he responded..." Now We Are!" Second red flag!??...I placed my order...And after asking the cashier to not repeatedly swipe my card because the bank could possibly shut down my account if fraud is suspected...I was literally interrupted and corrected aggressively at by the man who was the same person that opened the door... I assumed he was the manager. Third red flag??!... He kept repeating to me "No It Won't" each time I stated my concern with my card...Then he said the terminal of the register didn't read my card....If he knew the register wasn't operating properly because the terminal wasn't reading cards at the time why didn't he say that instead....or if he observed the young man continually trying to swipe my card ... why didn't he intervene and correct the issue. So I finally turned and asked him nicely was there anything that he could do to help the situation...reason being...because he continued sitting at the table correcting me.... He got up from the table at that point and assisted the young man... I observed him fixing my order with no gloves and pushing the bananas onto my order with his bare hands and fingers...Fourth RED Flag? ???So ?? Gross!!! I was reluctant to say anything to him or ask to give me my money back because of the aggression he was already displaying. So I took my banana pudding flavored nondairy desert and threw it away after leaving.... I wanna say to Management and hopefully Cooperate will read this as well... Do NOT Blame it on the employees it's (YOU Management!) as well!! No customer should be spoken?️ to inappropriately. And for sure you should NEVER!...And I mean NEVER!! Put Your Bare Dirty Hands on nobody's food...!! ??.... Roll the footage please 4/25/2024... Time 4:06:51 PM
Atmosphere: 1
Food: 1
Service: 1
The Chocolate Combustion and Caramel Crunch are one of my favorites. The staff is very friendly on one occasion I went in and I have one boots from having both of my feet operated on the owner. I believe notice that I may need a little bit of assistance. I think my eyes is bigger than my stomach and I forgot that I had on boots from surgery. He asked me are you dining in or you carry it out? I said I’m carrying it out. He said well let me get the door for you.I still will rate the place a 5.The only down part recently I had, is that I ordered my ice cream cone two days before today, which is April 10. I ate it outside and literally fell out of my hand. I was two steps away from the door.I went back in to get another one and had to pay full price I just spent over $45 buying everybody ice cream but that’s the only bad part.I would’ve kindly waited for another one and not skipped the line if they would’ve made me 1 for half price or either for free but I get it I guess.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Combustion, Brownie, Vegan
This has to be the best ice cream I ever tasted. Highly recommend. There’s a variety of flavors and the taste is just perfect. Will be coming back for sure
Atmosphere: 5
Food: 5
Service: 5
They seem to only offer oatmilk now based on my last few visits. At one point in time they offered coconut milk and cashew milk. Oatmilk is high on the glycemic index, which I need to limit as much as I can. Unfortunately, they really have no “non-dairy” competition unless Cold Stone and Bruster’s finally came around to trying to serve the lactose intolerant population.It would be nice if the owner could bring back a nut based milk for those of us who are lactose intolerant and conscious of the glycemic index.I’m also disappointed that they no longer make fresh waffle cones or waffle bowls. That was definitely an added plus.They cost more than Cold Stone and Bruster’s but are chipping away at the reasons that would justify me spending more at Creamistry.As an added note of caution to the owner/employees, I respectfully say, when you have your kid in the back while you’re preparing the food, please ask your child to step back from the food you’re preparing for customers. I have children but do not want them breathing over my food unless I truly intend to share my plate with them if they are not eating their own plate. I advise you not to allow your child to stand with 3 feet of the food being prepared. I didn’t say anything while this was going on, but if it got too close for my comfort, I would’ve requested a refund. Please expect customers to request refunds if you have your child close to you preparing their food.Dietary restrictions: They only offer oatmilk now. However, at one point in time they offered coconut milk and cashew milk.
Atmosphere: 5
Food: 3
Service: 5
First time I have ever order my ice cream and they actually made it while I waited.Probably the best ice cream I have ever eaten.The owner is John, very nice gentleman...so if you are ever passing through Newnan GA it is worth the time to stop!
Atmosphere: 5
Food: 5
Service: 5
Sea Salt Caramel Crunch was fire !!!!!! Will be back.
Atmosphere: 5
Food: 5
Service: 5
They make the big poof cloud then give Walmart ice cream. Overpriced gimmick.
Atmosphere: 4
Food: 2
Service: 4
Very cute shop! The boy was so polite and made my little treat so cute. The fog was pretty cool as well ? ?
Atmosphere: 5
Food: 5
Service: 5
I brought this cake for my birthday. Beautiful design, great decorations, tasty. Employees are very helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nitroshake
Oh my GOSH the best icecream I’ve EVER tried in my life. The Cookie Monster and Banana Pudding are the house faves.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
IF I COULD LEAVE A 0 STAR REVIEW I WOULD!!! THE OWNER HIMSELF got in my little sisters face about one napkin. She got ice cream from next door as I was getting ice cream AT CREAMISTRY, she came in to grab A NAPKIN. Then he continued to harass my dad as he was getting a refund. As we where leaving he came out side and continued to harass my dad and my little sister!! THIS BEHAVIOR IS ABSOLUTELY RIDICULOUS I WILL NEVER EVER BE COMING BACK!!
Atmosphere: 1
Food: 1
Service: 1
CHILD HAREASSMENT AND INNAPROPIATE MANAGEMENT AND OWNERSHIP. I would leave a -1* if I could. On our visit the owner was there, he harassed my younger sister and made rude comments to her while she was outside the restaurant. She is a CHILD and that was wildly inappropriate. We were inside ordering and she was sitting outside with our dog. She came inside to get a napkin, while we were ordering ice cream, then went back out to be with the dogs and he followed her. Do not eat here and support that kind of ownership and creepiness. We decided not to eat there and asked for a refund due to such treatment and then he got mad at us for that.
Atmosphere: 1
Service: 1
A MUST READ!! Too funny. The napkin that broke the bank ?While we were waiting on our ice cream my daughter came inside for a single napkin to put her retainer on while she ate her ice cream from cold store. This bothered the manager enough that he walked outside to tell her she should have gotten her napkin at cold stone, they are for his customers. I went outside to ask her and when she told me, I went back inside to cancel my order and he proceed to argue with me and my with to justify the napkin, lol. I told him to just give me my money back and go away from us which proceeded to state it’s his store and I can’t tell him where to go. I did return the napkin. I hope business is not that bad that a napikin is going to break the bank lol ? ?
Atmosphere: 1
Food: 1
Service: 1
Fun, small batch ice cream concoctions, made using liquid nitrogen to instantly freeze the ingredients into ice cream. There are lots of signature blends, or you can order or customize your own. Today we had the Tropical Paradise and the Banana pudding ice cream creation. Both really good.
Atmosphere: 4
Food: 5
Service: 4
If I could put zero stars I would. This place use to be our favorite ice cream place but last night they were ridiculous. I run in to go to the bathroom knowing I'm getting ice cream after and I told my husband get the baby put the car and I'll b out the bathroom by the time u come in so I go and tell this Chinese guy ima get ice cream I gotta pee first cuz I'm pregnant and I figured he heard me but as I'm trying to shut the bathroom door I feel someone pulling it open and I hear "maam" like 3 times so I open the door and im like yes I'm finna get ice cream I just have to pee first and he was a tall heavy set black man right. Well he looks at me up and down and stands there for a sec and I'm like can go go pee now thank you I'll b out in a sec and he sighed and let me shut the door. Well I come out the bathroom and stand by my husband and kid in line to order ice cream and we are the only white people in there and this same man says "ma'am we can't take card our system is down" so I said okay that's fine I'll pay cash to the cent and he said can't take any form of payment our system is down...the people infront of us are black right and they are putting there card in the machine making there payment. Anyways so I was mind blown and he goes "ma'am we can't take yalls order yall can leave now" so I said okay we will go to cold stone and catch my bad review online. Anyways that was the most racist thing I've ever seen or have done towards my family. Very rude and incredibly inconsiderate. Never going here again. Racist place
Atmosphere: 1
Food: 1
Service: 1