Went to get a smoothie and the sign says that they close at 7, but they locked the door and closed at 6:35. What’s the point of having hours listed if you’re not going to honor them?!
Joshua
Friendly staff. She didn’t rush us. She made the smoothie quickly and it tasted great. No complaints with this
Atmosphere: 5
Food: 5
Service: 5
Austin Clay
I ordered a smoothie online from the Newnan-Sharpsburg Store #19110 at 1800 hours on 8/11/2023. My wife picked it up for me on her way home. When she brought it home, I tasted it, and it did not have the mix-ins that I had ordered (peanut butter, whey protein, and leafy greens). I brought it back to the store (at 1815) to inform the staff that it was missing the ingredients that I had paid for and the woman (who refused to identify herself, but claimed to be the manager) accused me of drinking half the smoothie and then trying to get another one for free. I explained to her that I had only taken 2 sips and could taste that it was missing the peanut butter and the protein. She continued to question why I was trying to bring a half drunk smoothie back into the store. I explained that I wanted the drink that I paid for and that the drink I had received was missing items I had paid for. I then asked for the name of the owner of the store and she told me I could look it up online. Is this how you treat customers? Accuse them of lying when the staff messed up the order? This is completely unacceptable behavior from a supposed manager.
larry reeves
Worker saw us walking toward door at 550 pm and locked door on us I. They don’t close till 7pm on Sundays .
Lashuan Hand
The worst planet smoothie that I have ever Visited…avoid at all cost..
Jason Scott
Open sign on, and no one in the store in the middle of the day.
Daniel Ortiz
Ordered online and the clerk sent me the other location even. Arrived at the location across town got fed up and reordered my smoothies. Went back to the original location and told I can’t get a refund because it through a third party. Dude it’s you website you utilize the third party. Well never go back
Emilee Ziv
I had to put one star because I can’t leave a review without putting at least one, but this worker deserves zero stars. First, when we walked in no one was even in the front for a good two minutes. Then the lady in the photo comes out of the back and she is talking but I can’t understand what she’s saying. Then, I figured out she was actually talking on the phone with her headphones. She went in and out of the back room multiple times without acknowledging me and I finally had to tell her that I was ready to order. Then she looked at me like I was inconveniencing her. Then a guy walked in and starting talking to her as I was still waiting to give my order. This was by far the WORST customer service I have ever had to the point where I needed to write a review just because I was getting a smoothie.
Alvin Jones
This is the second time in row that i used the app to order a smoothie and no one has started on my smoothie. The 1st time I walked in 3 guys were just hanging out talking. The 2nd, I pull up to the window I see a girl pop up from the lobby chair…..smhNo respect for people’s time.
Roana Ene
This and tropical smoothie are way better then smoothie king and planet smoothie has healthy add ons
I visited this location yesterday morning, And felt like the staff was unhappy with her job and was not helpful at all … Exactly she was very uninviting to me…
Gale Scandrick
Little pricy but I enjoyed the smoothie
Sara J.
Terrible costumer service from one girl, other girl who works there was very nice though. But a really great smoothie!!
Went to get a smoothie and the sign says that they close at 7, but they locked the door and closed at 6:35. What’s the point of having hours listed if you’re not going to honor them?!
Friendly staff. She didn’t rush us. She made the smoothie quickly and it tasted great. No complaints with this
Atmosphere: 5
Food: 5
Service: 5
I ordered a smoothie online from the Newnan-Sharpsburg Store #19110 at 1800 hours on 8/11/2023. My wife picked it up for me on her way home. When she brought it home, I tasted it, and it did not have the mix-ins that I had ordered (peanut butter, whey protein, and leafy greens). I brought it back to the store (at 1815) to inform the staff that it was missing the ingredients that I had paid for and the woman (who refused to identify herself, but claimed to be the manager) accused me of drinking half the smoothie and then trying to get another one for free. I explained to her that I had only taken 2 sips and could taste that it was missing the peanut butter and the protein. She continued to question why I was trying to bring a half drunk smoothie back into the store. I explained that I wanted the drink that I paid for and that the drink I had received was missing items I had paid for. I then asked for the name of the owner of the store and she told me I could look it up online. Is this how you treat customers? Accuse them of lying when the staff messed up the order? This is completely unacceptable behavior from a supposed manager.
Worker saw us walking toward door at 550 pm and locked door on us I. They don’t close till 7pm on Sundays .
The worst planet smoothie that I have ever Visited…avoid at all cost..
Open sign on, and no one in the store in the middle of the day.
Ordered online and the clerk sent me the other location even. Arrived at the location across town got fed up and reordered my smoothies. Went back to the original location and told I can’t get a refund because it through a third party. Dude it’s you website you utilize the third party. Well never go back
I had to put one star because I can’t leave a review without putting at least one, but this worker deserves zero stars. First, when we walked in no one was even in the front for a good two minutes. Then the lady in the photo comes out of the back and she is talking but I can’t understand what she’s saying. Then, I figured out she was actually talking on the phone with her headphones. She went in and out of the back room multiple times without acknowledging me and I finally had to tell her that I was ready to order. Then she looked at me like I was inconveniencing her. Then a guy walked in and starting talking to her as I was still waiting to give my order. This was by far the WORST customer service I have ever had to the point where I needed to write a review just because I was getting a smoothie.
This is the second time in row that i used the app to order a smoothie and no one has started on my smoothie. The 1st time I walked in 3 guys were just hanging out talking. The 2nd, I pull up to the window I see a girl pop up from the lobby chair…..smhNo respect for people’s time.
This and tropical smoothie are way better then smoothie king and planet smoothie has healthy add ons
Restaurantji Recommends
I visited this location yesterday morning, And felt like the staff was unhappy with her job and was not helpful at all … Exactly she was very uninviting to me…
Little pricy but I enjoyed the smoothie
Terrible costumer service from one girl, other girl who works there was very nice though. But a really great smoothie!!
Clean, fast, & friendly!
Clean, fast, & friendly!