Just got my delivery order and I am missing extra toppings that I paid for. Ordered three toppings but only got two. I'm also missing all my extras garlic dip and dips for my wings. I ordered bone in wings but got boneless instead. Can't even get a simple pizza and wing order correct. I will not order from here again!
Atmosphere: 1
Food: 1
Service: 1
travis pierce
Stay Away From This Marco’sRecently I was traveling to Savannah, GA. I decided to order delivery from Marco’s Pizza website. I ordered a large all meat pizza, a coke, and cinnasquares at 9:15 pm. At 10:15 there was no sign of my order and no correspondence from Marco’s about my order. I called Marco’s and after being on the phone for 18 mins no one answered. At 11:00 I got a text message Uber Eats saying that someone will be delivering my order in 15 mins. When the Uber driver delivered my food it was a cold pizza, room temp burnt cinnasquares and no coke. When I tried to call and complain the store was closed. I will never order from any Marco’s Pizza again.
Atmosphere: 1
Food: 1
Service: 1
Matthew McGirt
Just the overall quality of the pizza. It was as horrible. This was my first time ordered from the pool location. I always get my pizza from the Is Berwick location.
Atmosphere: 2
Food: 1
Service: 2
Ben Mitchell
I waited 15 minutes outside in my car for the Curbside.pickup. they were not busy, with the girl at the counter just standing there. When I went to walk in the girl left the front and a tall male approached me looking beyond exhausted or stoned. He took minutes to find the only pizza sitting on the rack. Total wasted 20 extra minutes after arriving on time to get my food with them being dead empty with zero customer service. Little Caesars gained another customer
Atmosphere: 1
Food: 4
Service: 1
nadine ricketts
Ordered pizza given wrong order was asked to come back for a new order went back received a pizza thats burnt the Manger caught attitude when askednot good customer service like it used to
Food: 1
Service: 1
Recommended dishes: Hawaiian Chicken
Logan
Do NOT go here. The reviews are true. I put an order run over the phone, got there 15 minutes later and was told to wait 8 minutes. 25 minutes later I had no pizza and saw them whispering and pointing at me. My order was NEVER even put in. So why was I told 8 more minutes?? I just left and had to get dinner later for the family.
Service: 1
Keith Candline
They're normally pretty consistent, but they were not dealing well with the Friday evening rush tonight.
Visiting from Jacksonville, FL - I recommended we order pizza from Marco’s on a girls trip. I ordered delivery via the website and 2.5 hrs later not only had the pizza not been delivered - when I called I was told it would arrive within 15mins and it never did. When I called back, I was told it would be remade, but I would not be refunded or compensated in anyway for the inconvenience.This was the worst customer service and experience ever, and I love Marco’s in Jax.
Food: 2
Service: 1
Bethany Winter
Delicious pizza and wings and such Happy Family and with teenagers is hard at
Ever since they got the new lady in there it has been terrible. She is rude and always gets orders wrong. If they don't get her out of there then their business will definitely go down. Along with losing companies that place big orders through them.
keri sims
Placed an order for pickup wasn't ready on time . Not a lot of team
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Cheese Bread
3Vizionz Media
This Marcos location is always on time with my orders and has become a favorite. Great quality pizza for the price. The service is great. I've never had any negative experiences.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Magnifico
Denise white
I ordered 40 worth of pizza on a Sunday football game and when I got home I served it and the middle of the pizza was undercooked I called back as soon as possible and let the store manager know he was very kind and said that he was going to let them know that to credit my next orderDietary restrictions: I don’t eat meat or red sauce
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Small All Meat Pizza
L L.
This is the second time the order was incorrect. The first time I ordered, it never arrived. The second time we ordered, the entire order was wrong. They are using a third party to deliver orders. If you must order, please go and pick-up your order because delivery is not guaranteed.
Just got my delivery order and I am missing extra toppings that I paid for. Ordered three toppings but only got two. I'm also missing all my extras garlic dip and dips for my wings. I ordered bone in wings but got boneless instead. Can't even get a simple pizza and wing order correct. I will not order from here again!
Atmosphere: 1
Food: 1
Service: 1
Stay Away From This Marco’sRecently I was traveling to Savannah, GA. I decided to order delivery from Marco’s Pizza website. I ordered a large all meat pizza, a coke, and cinnasquares at 9:15 pm. At 10:15 there was no sign of my order and no correspondence from Marco’s about my order. I called Marco’s and after being on the phone for 18 mins no one answered. At 11:00 I got a text message Uber Eats saying that someone will be delivering my order in 15 mins. When the Uber driver delivered my food it was a cold pizza, room temp burnt cinnasquares and no coke. When I tried to call and complain the store was closed. I will never order from any Marco’s Pizza again.
Atmosphere: 1
Food: 1
Service: 1
Just the overall quality of the pizza. It was as horrible. This was my first time ordered from the pool location. I always get my pizza from the Is Berwick location.
Atmosphere: 2
Food: 1
Service: 2
I waited 15 minutes outside in my car for the Curbside.pickup. they were not busy, with the girl at the counter just standing there. When I went to walk in the girl left the front and a tall male approached me looking beyond exhausted or stoned. He took minutes to find the only pizza sitting on the rack. Total wasted 20 extra minutes after arriving on time to get my food with them being dead empty with zero customer service. Little Caesars gained another customer
Atmosphere: 1
Food: 4
Service: 1
Ordered pizza given wrong order was asked to come back for a new order went back received a pizza thats burnt the Manger caught attitude when askednot good customer service like it used to
Food: 1
Service: 1
Recommended dishes: Hawaiian Chicken
Do NOT go here. The reviews are true. I put an order run over the phone, got there 15 minutes later and was told to wait 8 minutes. 25 minutes later I had no pizza and saw them whispering and pointing at me. My order was NEVER even put in. So why was I told 8 more minutes?? I just left and had to get dinner later for the family.
Service: 1
They're normally pretty consistent, but they were not dealing well with the Friday evening rush tonight.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Chicken Wings, Pepperoni Magnifico, Deluxe Pizza, Garlic Parmesan Wings
Visiting from Jacksonville, FL - I recommended we order pizza from Marco’s on a girls trip. I ordered delivery via the website and 2.5 hrs later not only had the pizza not been delivered - when I called I was told it would arrive within 15mins and it never did. When I called back, I was told it would be remade, but I would not be refunded or compensated in anyway for the inconvenience.This was the worst customer service and experience ever, and I love Marco’s in Jax.
Food: 2
Service: 1
Delicious pizza and wings and such Happy Family and with teenagers is hard at
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Bread, Deluxe Pizza, Garlic Parmesan Wings
This place
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ever since they got the new lady in there it has been terrible. She is rude and always gets orders wrong. If they don't get her out of there then their business will definitely go down. Along with losing companies that place big orders through them.
Placed an order for pickup wasn't ready on time . Not a lot of team
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Cheese Bread
This Marcos location is always on time with my orders and has become a favorite. Great quality pizza for the price. The service is great. I've never had any negative experiences.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Magnifico
I ordered 40 worth of pizza on a Sunday football game and when I got home I served it and the middle of the pizza was undercooked I called back as soon as possible and let the store manager know he was very kind and said that he was going to let them know that to credit my next orderDietary restrictions: I don’t eat meat or red sauce
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Small All Meat Pizza
This is the second time the order was incorrect. The first time I ordered, it never arrived. The second time we ordered, the entire order was wrong. They are using a third party to deliver orders. If you must order, please go and pick-up your order because delivery is not guaranteed.