Waited 20 minutes for my burger just to get a completely different order.. i was the only customer the whole time i was there.
Kenyata Smith
My first time trying Hardee's today it was ok looking at the menu every combo is 10$ that's expensive ?? so I tried the chicken club combo it was ok the bacon was hard almost broke my teeth ? the lettace was soggy ??and also got a cinnamon roll it was a little sloppy looked like they microwave it in the carton other then that I don't think I would try this again!!!!!
Mehmet
Went here to have lunch but wasn’t able to order after a long wait. Rude staff.
Brenda padilla
There was alot of people in the back and only 1 person working our took more then 20 mins to come out ...
MV Wellness
I needed a pick me up before work and I stopped for breakfast at this location in all my years of stopping at Hardee’s I never experienced authentic personalities and happy eager employees at Hardee’s until this morning with Khadejah and Ashley. I will continue to come here. Thank you ladies
Darryl Dean
My order was given 4 times at the drive thru speaker, then, repeated another 3 or 4 times at the window. I only ordered 3 different types of biscuits and it challenged the staff. Then my payment card was run twice because my first transaction was for someone else's order. Also, the driver behind me got impatient and began blowing his horn... This was an early Sunday morning breakfast adventure.
Kimia Kohzadi
It was Sunday noon at 09/11/2022. My family and I stopped at Hardee’s restaurant between 1:00 & 1:30 pm at address: 891 HOLCOMB BRIDGE RD, ROSWELL, GA 30075 to order something for lunch from drive through. We asked for two orders of 5 PIECE-HAND-BREADED CHICKEN TENDERS (No fries and no drink) Also, one order of 2-PIECE CHICKEN TENDER KID'S MEAL with fries and chocolate milk for my son. When I stopped at the window to pay, I found out that the Hardee’s employee charged me for my order plus two HAND-BREADED CHICKEN SANDWICH! I told her that I didn’t order any sandwiches but she started showing the attitude and said this was your order and we already started your food. I was so nice that I didn’t argue for that extra charge for something that we didn’t order and said okay never mind. Then she asked us to stop at parking lot to bring our food. It took them almost 30 minutes to make our food. I think Hardee’s is a fast food and we shouldn’t stay half an hour in hot weather in the parking lot to receive our order. When she brought our food I asked her if she put forks inside the bag and she said yes. When we opened the bag there was not only no forks inside, but they didn’t put the chocolate milk for the kid’s meal for my son. I drove to the to-go window again and asked for those two items. The girl again started showing the attitude and said that everything is in the bag. I kept asking politely and after showing her all the items inside the bag she finally agreed to give us forks and the chocolate milk. When we started eating the food, it had the horrible taste of rotten oil! We didn’t complain and finished our food because we were very hungry. When we got home at that day, we all had diarrhea specially my four years old son.
Eddy H.
Coming from California, I used to eat at Carl's Jr. on a somewhat regular basis. I don't typically eat at Hardee's that frequently simply because there aren't any close to where I live. Being that I passed by this one on my way to an early morning appointment, I decided to order breakfast through drive-thru. I decided to try one of the new breakfast burritos. Being that they menu board said it was $5.19 for the combo, I decided to go ahead and add the hash browns and soft drink. The employee asked if I wanted to upgrade to a large beverage. I agreed but I made the mistake of not asking the price for upgrading to the large. When I reached the drive thru window, the employee handed me the large beverage. As I brought the cup into my car, I noticed that the drink was filled too high. The top of the lid was filled with soft drink, and I spilled the drink in my car because it was filled so high. At that point, the person told me that my total would be $9+. I asked why so high being that the menu board said $5.19 for the combo. She said that it was because I upgraded to the large drink. To clarify, I asked if they charged $3 to $4 more for adding the large drink. She said yes. Being that I was tired and pissed off from spilling the drink all over my car, I simply gave up and paid the price. She didn't give me a receipt and I forgot to ask. However, I am forever reminded that I will not visit this or any Hardee's in the future. Finally, this might be one of the tightest drive thru and parking lots I've been to. As a result, it's very difficult to get out of the drive thru due to the tight right turn to exit. Simply based upon the service, I would give this restaurant 1 star, similar to most of the other reviews on Yelp. Being that the breakfast burrito did taste good, I gave them 2 stars.
Robert Bowes
The service was slow. The hamburger and fries were tasty. The fried apple pie tasted like stale oil.
James Kitchens
I love Hardee’s. Unfortunately this one’s slow and not managed well. It’s not always terrible but then it is a lot too. I waited 35 minutes before my drive thru order was resolved.
This is worst fuckin Hardee's I've ever been to in my life in any state. 20 at the window waiting then 20 min waiting for them to bring it out the side door. Shut this s*** down.
gdgdgd dgdg
Dexter and Matthew were very polite. I went there with my child after practice and they made sure my child left with a smile! I will 100% recommend this place to anyone! I will be going back every week!
Ryan Radler
The Man in the drive-through with the glasses and blonde hair, made my day 1000 times better, McDonald’s messed up my order so I tried Hardees and he gave me the best customer service I think I’ve ever had in my life, even made sure my babies going great and I left with a smile on my face. I think his name is Matthew. Props to Hardees stepping up and providing A1 customer service and presentation. This place is really turning around
Mital Patel
Several months ago I ordered a sausage biscuit and it had a piece of hair in it. I threw my food away. I figured it was a one off and I would give them another chance for lunch a couple of days ago. I ordered lunch and got back to work and sat down to eat. After I took the first bite of my burger I saw a hair in the burger. Once again I threw away the food. I will not be returning here.
Ginóu Jacob
This location always looks closed. I thought it was abandoned or under renovations due to how dark it is inside, some sort of barrier on the door and its always locked. The drive thru is open, but the sign is misleading. Anyway, the only telling indicator that it was open, was the cars in the drive thru and parking lot.The wait time is ridiculous because whether your ordering at the drive thru or picking up an order, it's never ready and you have to park and wait for it to be brought out to you. Customer service is hit or miss and depends on whose working that day. Same with preparation - sadly. I won't be back here for myself, but will have to for pickup orders.On a positive note, the last time I went here, the manager was professional, respectful and courteous. I wish the rest of the team was as nice.
Waited 20 minutes for my burger just to get a completely different order.. i was the only customer the whole time i was there.
My first time trying Hardee's today it was ok looking at the menu every combo is 10$ that's expensive ?? so I tried the chicken club combo it was ok the bacon was hard almost broke my teeth ? the lettace was soggy ??and also got a cinnamon roll it was a little sloppy looked like they microwave it in the carton other then that I don't think I would try this again!!!!!
Went here to have lunch but wasn’t able to order after a long wait. Rude staff.
There was alot of people in the back and only 1 person working our took more then 20 mins to come out ...
I needed a pick me up before work and I stopped for breakfast at this location in all my years of stopping at Hardee’s I never experienced authentic personalities and happy eager employees at Hardee’s until this morning with Khadejah and Ashley. I will continue to come here. Thank you ladies
My order was given 4 times at the drive thru speaker, then, repeated another 3 or 4 times at the window. I only ordered 3 different types of biscuits and it challenged the staff. Then my payment card was run twice because my first transaction was for someone else's order. Also, the driver behind me got impatient and began blowing his horn... This was an early Sunday morning breakfast adventure.
It was Sunday noon at 09/11/2022. My family and I stopped at Hardee’s restaurant between 1:00 & 1:30 pm at address: 891 HOLCOMB BRIDGE RD, ROSWELL, GA 30075 to order something for lunch from drive through. We asked for two orders of 5 PIECE-HAND-BREADED CHICKEN TENDERS (No fries and no drink) Also, one order of 2-PIECE CHICKEN TENDER KID'S MEAL with fries and chocolate milk for my son. When I stopped at the window to pay, I found out that the Hardee’s employee charged me for my order plus two HAND-BREADED CHICKEN SANDWICH! I told her that I didn’t order any sandwiches but she started showing the attitude and said this was your order and we already started your food. I was so nice that I didn’t argue for that extra charge for something that we didn’t order and said okay never mind. Then she asked us to stop at parking lot to bring our food. It took them almost 30 minutes to make our food. I think Hardee’s is a fast food and we shouldn’t stay half an hour in hot weather in the parking lot to receive our order. When she brought our food I asked her if she put forks inside the bag and she said yes. When we opened the bag there was not only no forks inside, but they didn’t put the chocolate milk for the kid’s meal for my son. I drove to the to-go window again and asked for those two items. The girl again started showing the attitude and said that everything is in the bag. I kept asking politely and after showing her all the items inside the bag she finally agreed to give us forks and the chocolate milk. When we started eating the food, it had the horrible taste of rotten oil! We didn’t complain and finished our food because we were very hungry. When we got home at that day, we all had diarrhea specially my four years old son.
Coming from California, I used to eat at Carl's Jr. on a somewhat regular basis. I don't typically eat at Hardee's that frequently simply because there aren't any close to where I live. Being that I passed by this one on my way to an early morning appointment, I decided to order breakfast through drive-thru. I decided to try one of the new breakfast burritos. Being that they menu board said it was $5.19 for the combo, I decided to go ahead and add the hash browns and soft drink. The employee asked if I wanted to upgrade to a large beverage. I agreed but I made the mistake of not asking the price for upgrading to the large. When I reached the drive thru window, the employee handed me the large beverage. As I brought the cup into my car, I noticed that the drink was filled too high. The top of the lid was filled with soft drink, and I spilled the drink in my car because it was filled so high. At that point, the person told me that my total would be $9+. I asked why so high being that the menu board said $5.19 for the combo. She said that it was because I upgraded to the large drink. To clarify, I asked if they charged $3 to $4 more for adding the large drink. She said yes. Being that I was tired and pissed off from spilling the drink all over my car, I simply gave up and paid the price. She didn't give me a receipt and I forgot to ask. However, I am forever reminded that I will not visit this or any Hardee's in the future. Finally, this might be one of the tightest drive thru and parking lots I've been to. As a result, it's very difficult to get out of the drive thru due to the tight right turn to exit. Simply based upon the service, I would give this restaurant 1 star, similar to most of the other reviews on Yelp. Being that the breakfast burrito did taste good, I gave them 2 stars.
The service was slow. The hamburger and fries were tasty. The fried apple pie tasted like stale oil.
I love Hardee’s. Unfortunately this one’s slow and not managed well. It’s not always terrible but then it is a lot too. I waited 35 minutes before my drive thru order was resolved.
Restaurantji Recommends
This is worst fuckin Hardee's I've ever been to in my life in any state. 20 at the window waiting then 20 min waiting for them to bring it out the side door. Shut this s*** down.
Dexter and Matthew were very polite. I went there with my child after practice and they made sure my child left with a smile! I will 100% recommend this place to anyone! I will be going back every week!
The Man in the drive-through with the glasses and blonde hair, made my day 1000 times better, McDonald’s messed up my order so I tried Hardees and he gave me the best customer service I think I’ve ever had in my life, even made sure my babies going great and I left with a smile on my face. I think his name is Matthew. Props to Hardees stepping up and providing A1 customer service and presentation. This place is really turning around
Several months ago I ordered a sausage biscuit and it had a piece of hair in it. I threw my food away. I figured it was a one off and I would give them another chance for lunch a couple of days ago. I ordered lunch and got back to work and sat down to eat. After I took the first bite of my burger I saw a hair in the burger. Once again I threw away the food. I will not be returning here.
This location always looks closed. I thought it was abandoned or under renovations due to how dark it is inside, some sort of barrier on the door and its always locked. The drive thru is open, but the sign is misleading. Anyway, the only telling indicator that it was open, was the cars in the drive thru and parking lot.The wait time is ridiculous because whether your ordering at the drive thru or picking up an order, it's never ready and you have to park and wait for it to be brought out to you. Customer service is hit or miss and depends on whose working that day. Same with preparation - sadly. I won't be back here for myself, but will have to for pickup orders.On a positive note, the last time I went here, the manager was professional, respectful and courteous. I wish the rest of the team was as nice.