My experience today was beyond amazing . Major thanks to both Toniette and Antwon . They welcomed me and my fiance in with such warm smiles and amazing energy. Both went above and beyond to make sure our experience today was marvelous. I would like management to know that they have to assets on their hands which makes everything great. I hope hope you both have an amazing Easter .
Michelle Akbar
Let me just say one word…….Traumatizing. The other night me and my husband wanted to get some chicken and really wanted their wings. We go through the drive thru around 9pm and they said they were out. We were contemplating on even getting anything from here since we just wanted the wings but just thought we can just get something else instead. I should have gone with my gut feeling on just going somewhere else but we both decided to get the 3 piece combo with a side of Mac and cheese instead. First of all let me tell you that on the menu it was priced at 11 something but when we got to pay the price was so overly priced for just two combos sitting at over $33. I asked the cashier what we got again and he stated that the combos went up to 13 something a piece now. But they didn’t change that on the menu! So basically what we got was $15 for just one combo. We were so tired and hungry so I just paid for it and we left. When we got home and started eating it, baby let me tell you the chicken was so greasy and small and the Mac and cheese was DISGUSTING that it had so much oil or butter just sitting in the bottom of the cup. It looked and tasted so nasty. We couldn’t even finish the whole thing. Next thing you know the next day we both fell sick and had ended up with COVID. Now I tried to believe it wasn’t because of this place but we were absolutely fine before we ate here and we had exact same symptoms as Covid with our loss of taste and smell being gone. I’m convinced this place gave us this horrible sickness and somebody needs this place SHUT DOWN! They need the health inspection to come out and inspect because I’m convinced the workers and this place is DIRTY! Nevertheless again will I come back and will make sure this place goes down for all the stuff me and my family went through. Please if you’re reading this, DO NOT GO HERE YOU WILL REGRET IT
Atmosphere: 1
Food: 1
Service: 1
Noah Coskun
Not open at 8
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wings
T J.
Popeyes app is the worst. Screwed up my order and then wouldn't issue a refund. It's completely automated and despite several requests, no human person ever reached out to me via email or otherwise. I finally just went in and the manager, Kailee, was super nice about everything. Real ppl vs AI programs. Do better Popeyes.
Jessica L.
The food was great also very good customer service from jade she was polite and helpful overall i rate it a 10/10 got me some fresh chicken and went on bout my day with no complaints
Miah Rose
DO NOT ORDER HERE I ordered a delivery order, and the Dasher reached out to me, saying that Popeyes had none of the food that I ordered. Then, instead of refunding me, and canceling my order, Popeyes assigned like seven in Dashers to the same order over and over and over again. All for them to reach out to me, saying the exact same thing. This is the worst store ever never ever order here they will waste your time and your money and their system is really bad. I tried to reach out to customer support through Popeyes and they said they’ll get back to me within 24 to 48 hours. Crazy absolutely crazy .
Umunique W.
If you're getting food from this Popeyes only do it at the crack of dawn as soon as they open. They're always running "out" of things or giving you the wrong order completely. It's happened to me twice. They don't even try to accommodate when they run out they just give you the bare minimum. This location needs new management and staffing. P.S. Who's doing the kitchen inventory?! They stealinggggg.
Josh H.
SHUT THIS LOCATION DOWN! Popeyes is know for having the worst service but this one makes the others look like a 5 star restaurant. None of the employees have pride in themselves and are just going through the motions without a care in the world. What is the requirement to get a job here a pulse? Clearly no one is managing this place and if someone is getting paid to mange they should be fired yesterday. I would fire anyone associated with this horrible restaurant and revoke the franchise for whoever owns this place. Your food is never right so if you decide to take your chances and eat here make sure you check your order before you leave. Who knew it was so hard to include the items in an order that the customer pays their hard earned money for.I will never spend another dime at this sorry location and hope it gets shut down. AVOID THIS LOCATION AT ALL COSTS!!!!!!!!
Jeffrey K.
Have tried on 3 occasions to go through the Drive Thru and order a sandwich then on the next trip tried to order wings then on the last trip tried to order Chicken Brest Combo. I haven't been successful yet. Computer off line 1st, problem in the Kitchen 2nd trip and out of product the last trip. This restaurant is a joke, gave up and went to Chick-Fil-A next block down. I see lines around the Restaurant probably getting excuses after waiting 20 minutes like me.
Logan J
Mannn this Popeyes was jumping! My food was correct and fresh. Thank youuuu ??
Drove through for a chicken sandwich and was told it would be five minutes before it was ready and to park my car so they could bring it to me. Did so and after ten minutes went inside to find out why it was wasn't delivered. Although there were only two cars in their lot I was told they couldn't find me. Seriously! When I paid I gave the employee a $50 bill and was owed about $44 in change. The employees short changed me and "discovered" a $20 was in his palm with my receipt. He tried to rip me off which ticks me off. The windows of the drive through is absolutely filthy as is the surrounding area of the restaurant. I'll never return to this location.
Lakecha
1/15/24
Horrible experience every single time I go to this location, the Manager and assistant manager are useless! They were rude and didn't help me at all.Every time you order you will have to wait and have issues with
Food: 2
Rocky Don
Worst experience I've ever had at a drive thru. 2 cars and i sat in line for 20 minutes. The person taking my order kept cutting me off every time i tried to speak, and then because of that got my order wrong. I saw it on the reciept and gave them the correct order and they still messed it up. The food was not hot and the drinks tasted like they hadn't changed the syrup. All of the employees were moving slow and had an attitude like they just didn't care. Popeyes is one of my favorite restaurants, but this one is an embarrassment for the franchise.
Atmosphere: 1
Food: 1
Service: 1
Yata Torres
They gave me some old hard chicken. When I ask for them to remake my order the manager said the wings just came up, then goes on to say they just opened. Granted they remade the wings after I said I would wait, but the girl that brought my new fresh batch had an attitude like I wanted some free food. I hope she ate them hard wings and chipped one of her teeth like they wanted me to do. Don’t nobody want no hard rock chicken. Do better!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wings
V March
The chicken was deliciously tasty, freshly, and served hot. The mac and cheese was surprisingly good ? The biscuit was moist . I like it drizzled with honey ? ?. The drive-thru cashier was very professional and polite. I got my food in a timely manner.
My experience today was beyond amazing . Major thanks to both Toniette and Antwon . They welcomed me and my fiance in with such warm smiles and amazing energy. Both went above and beyond to make sure our experience today was marvelous. I would like management to know that they have to assets on their hands which makes everything great. I hope hope you both have an amazing Easter .
Let me just say one word…….Traumatizing. The other night me and my husband wanted to get some chicken and really wanted their wings. We go through the drive thru around 9pm and they said they were out. We were contemplating on even getting anything from here since we just wanted the wings but just thought we can just get something else instead. I should have gone with my gut feeling on just going somewhere else but we both decided to get the 3 piece combo with a side of Mac and cheese instead. First of all let me tell you that on the menu it was priced at 11 something but when we got to pay the price was so overly priced for just two combos sitting at over $33. I asked the cashier what we got again and he stated that the combos went up to 13 something a piece now. But they didn’t change that on the menu! So basically what we got was $15 for just one combo. We were so tired and hungry so I just paid for it and we left. When we got home and started eating it, baby let me tell you the chicken was so greasy and small and the Mac and cheese was DISGUSTING that it had so much oil or butter just sitting in the bottom of the cup. It looked and tasted so nasty. We couldn’t even finish the whole thing. Next thing you know the next day we both fell sick and had ended up with COVID. Now I tried to believe it wasn’t because of this place but we were absolutely fine before we ate here and we had exact same symptoms as Covid with our loss of taste and smell being gone. I’m convinced this place gave us this horrible sickness and somebody needs this place SHUT DOWN! They need the health inspection to come out and inspect because I’m convinced the workers and this place is DIRTY! Nevertheless again will I come back and will make sure this place goes down for all the stuff me and my family went through. Please if you’re reading this, DO NOT GO HERE YOU WILL REGRET IT
Atmosphere: 1
Food: 1
Service: 1
Not open at 8
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wings
Popeyes app is the worst. Screwed up my order and then wouldn't issue a refund. It's completely automated and despite several requests, no human person ever reached out to me via email or otherwise. I finally just went in and the manager, Kailee, was super nice about everything. Real ppl vs AI programs. Do better Popeyes.
The food was great also very good customer service from jade she was polite and helpful overall i rate it a 10/10 got me some fresh chicken and went on bout my day with no complaints
DO NOT ORDER HERE I ordered a delivery order, and the Dasher reached out to me, saying that Popeyes had none of the food that I ordered. Then, instead of refunding me, and canceling my order, Popeyes assigned like seven in Dashers to the same order over and over and over again. All for them to reach out to me, saying the exact same thing. This is the worst store ever never ever order here they will waste your time and your money and their system is really bad. I tried to reach out to customer support through Popeyes and they said they’ll get back to me within 24 to 48 hours. Crazy absolutely crazy .
If you're getting food from this Popeyes only do it at the crack of dawn as soon as they open. They're always running "out" of things or giving you the wrong order completely. It's happened to me twice. They don't even try to accommodate when they run out they just give you the bare minimum. This location needs new management and staffing. P.S. Who's doing the kitchen inventory?! They stealinggggg.
SHUT THIS LOCATION DOWN! Popeyes is know for having the worst service but this one makes the others look like a 5 star restaurant. None of the employees have pride in themselves and are just going through the motions without a care in the world. What is the requirement to get a job here a pulse? Clearly no one is managing this place and if someone is getting paid to mange they should be fired yesterday. I would fire anyone associated with this horrible restaurant and revoke the franchise for whoever owns this place. Your food is never right so if you decide to take your chances and eat here make sure you check your order before you leave. Who knew it was so hard to include the items in an order that the customer pays their hard earned money for.I will never spend another dime at this sorry location and hope it gets shut down. AVOID THIS LOCATION AT ALL COSTS!!!!!!!!
Have tried on 3 occasions to go through the Drive Thru and order a sandwich then on the next trip tried to order wings then on the last trip tried to order Chicken Brest Combo. I haven't been successful yet. Computer off line 1st, problem in the Kitchen 2nd trip and out of product the last trip. This restaurant is a joke, gave up and went to Chick-Fil-A next block down. I see lines around the Restaurant probably getting excuses after waiting 20 minutes like me.
Mannn this Popeyes was jumping! My food was correct and fresh. Thank youuuu ??
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
Drove through for a chicken sandwich and was told it would be five minutes before it was ready and to park my car so they could bring it to me. Did so and after ten minutes went inside to find out why it was wasn't delivered. Although there were only two cars in their lot I was told they couldn't find me. Seriously! When I paid I gave the employee a $50 bill and was owed about $44 in change. The employees short changed me and "discovered" a $20 was in his palm with my receipt. He tried to rip me off which ticks me off. The windows of the drive through is absolutely filthy as is the surrounding area of the restaurant. I'll never return to this location.
1/15/24 Horrible experience every single time I go to this location, the Manager and assistant manager are useless! They were rude and didn't help me at all.Every time you order you will have to wait and have issues with
Food: 2
Worst experience I've ever had at a drive thru. 2 cars and i sat in line for 20 minutes. The person taking my order kept cutting me off every time i tried to speak, and then because of that got my order wrong. I saw it on the reciept and gave them the correct order and they still messed it up. The food was not hot and the drinks tasted like they hadn't changed the syrup. All of the employees were moving slow and had an attitude like they just didn't care. Popeyes is one of my favorite restaurants, but this one is an embarrassment for the franchise.
Atmosphere: 1
Food: 1
Service: 1
They gave me some old hard chicken. When I ask for them to remake my order the manager said the wings just came up, then goes on to say they just opened. Granted they remade the wings after I said I would wait, but the girl that brought my new fresh batch had an attitude like I wanted some free food. I hope she ate them hard wings and chipped one of her teeth like they wanted me to do. Don’t nobody want no hard rock chicken. Do better!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wings
The chicken was deliciously tasty, freshly, and served hot. The mac and cheese was surprisingly good ? The biscuit was moist . I like it drizzled with honey ? ?. The drive-thru cashier was very professional and polite. I got my food in a timely manner.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Meal, Wings