I love the food here! I had a recent bad experience with my food and management reached out immediately and made it right. Everyone has a bad day...every other visit is spot on.
Alan Rhines
We really like the fresh and tasty plates that this made to order restaurant serves up. It's a little bit pricey compared to other options, averaging 10 to $15 per person, but you get fresh, high quality ingredients.The current staff at this location struggles a bit with accuracy. We have gone there 3 or 4 times in the last month and each time at least one part of our order has been wrong, or missed entirely. Either the kitchen or the food runners are not paying close enough attention to the details.Fixing this one shortcoming would make this place a five star for me.
Darcie Hurd
I love Zoe’s Kitchen! My brother in law is a district manager for locations in North Carolina, and I frequently go to Zoe’s for lunch. Today was my first experience at this location. The front of the house staff were extremely nice. The back of the house staff appeared to be very distressed and poorly managed as I could overhear their conversations about the stresses they were dealing with. Not only that, but we waited over 30 minutes, close to 45 minutes, just to be told we would have to wait another 15 minutes for our food as well as them being out of shrimp and salmon (both part of our order) and other things. We were not informed at the time of ordering that those items were not on hand at that moment. There was very little communication between the front and back of the house. We received a refund due to not wanting to wait the additional 15 minutes after waiting for so long already and then having to change part of our order because they were out of shrimp and salmon. I kindly asked the young man at the front counter to speak to his manager and was told THERE IS NO MANAGER ON DUTY! Like, what!?!? I honestly feel so bad for the employees who literally had to fend for themselves during a lunch rush with no manager. I’m not sure if I will ever return to this location after my experience today.
Jordan Johnston
Sunday to-go order. Three sets of steak kabobs. We were shorted by one steak kabob. Rather than adding the chicken kabob to my salad, they mistakenly pulled one of the steak kabobs.
Lyndsy Woods
If I could give this zero stars I would. We waited 45 minutes to not get our food. The staff was so unorganized and there was zero care that customers were taken care of. They brought one plate (out of two) after 30 minutes and it was freezing cold - which we had to send back. We never even got our expand dish and after waiting and sitting 45 minutes we cancelled. Typically we love Zoe's but I will never be back to this location and it makes me in the future want to take any potential Zoe's business elsewhere. Awful experience
Dianne Bohana
I’m sorry, I have enjoyed eating at Zoe’s for the last few years. Today was so disappointing. I had the steak stack sandwich with a side of white beans. Zero flavor. What’s happened? Also, service has changed to pick up to go bag?? Really? White beans had always been my favorite. No seasoning what so ever. Sad all around.
Shavney Busby
Highly disappointed! Was picking up something from a store close by and decided to order from here and pick up since it was on my way back home and would have to drive approximately a mile or two past my home in Sandy Springs to get my zoeys. I called three times now and waited 5 to 10 minutes while shopping at the Kohl’s, killing time to order. You guys can’t pick up the phones? It wasn’t even 5 o’clock yet. You know what? I’ll go ahead and order from the perimeter location by my house because if you can’t even execute a task as simple as answering the phone then I definitely don’t want to take a risk on getting my food from you.
As always the food was delicious, and the service was top notch. We visited with friends, who had never eaten at Zoes, and they couldn't stop talking about how delicious it was. Even their picky eating children loved it.
Raghu Rama
To start with, I ordered pickup on website at 7:25 PM and my order completion time was 7:45. I went to store at 7:35 and they had my order completed and gave to me at 7:40. So positive with prep time and customer service. Food was very nicely packed and additional sides came in separate containers. Excellent job with packing. The main part food was excellent. Food was hot and tasty. I had great experience and will be adding this place to my weekly visit list.
Michael M. Burke
Friendly Service Fresh Food and I love their avocado smash
Neeta Renner
Bailey Ellis & Ryan Rowe were so nice! I had an issue with my order yesterday & could not eat the food due to an allergy. Not only did Bailey replace my full order, he refunded my money. They went above & beyond.This location is clean & the the food was delicious, as usual!
Little slow on food delivery, was worth the wait
Food is so good...service was great ?
I love the food here! I had a recent bad experience with my food and management reached out immediately and made it right. Everyone has a bad day...every other visit is spot on.
We really like the fresh and tasty plates that this made to order restaurant serves up. It's a little bit pricey compared to other options, averaging 10 to $15 per person, but you get fresh, high quality ingredients.The current staff at this location struggles a bit with accuracy. We have gone there 3 or 4 times in the last month and each time at least one part of our order has been wrong, or missed entirely. Either the kitchen or the food runners are not paying close enough attention to the details.Fixing this one shortcoming would make this place a five star for me.
I love Zoe’s Kitchen! My brother in law is a district manager for locations in North Carolina, and I frequently go to Zoe’s for lunch. Today was my first experience at this location. The front of the house staff were extremely nice. The back of the house staff appeared to be very distressed and poorly managed as I could overhear their conversations about the stresses they were dealing with. Not only that, but we waited over 30 minutes, close to 45 minutes, just to be told we would have to wait another 15 minutes for our food as well as them being out of shrimp and salmon (both part of our order) and other things. We were not informed at the time of ordering that those items were not on hand at that moment. There was very little communication between the front and back of the house. We received a refund due to not wanting to wait the additional 15 minutes after waiting for so long already and then having to change part of our order because they were out of shrimp and salmon. I kindly asked the young man at the front counter to speak to his manager and was told THERE IS NO MANAGER ON DUTY! Like, what!?!? I honestly feel so bad for the employees who literally had to fend for themselves during a lunch rush with no manager. I’m not sure if I will ever return to this location after my experience today.
Sunday to-go order. Three sets of steak kabobs. We were shorted by one steak kabob. Rather than adding the chicken kabob to my salad, they mistakenly pulled one of the steak kabobs.
If I could give this zero stars I would. We waited 45 minutes to not get our food. The staff was so unorganized and there was zero care that customers were taken care of. They brought one plate (out of two) after 30 minutes and it was freezing cold - which we had to send back. We never even got our expand dish and after waiting and sitting 45 minutes we cancelled. Typically we love Zoe's but I will never be back to this location and it makes me in the future want to take any potential Zoe's business elsewhere. Awful experience
I’m sorry, I have enjoyed eating at Zoe’s for the last few years. Today was so disappointing. I had the steak stack sandwich with a side of white beans. Zero flavor. What’s happened? Also, service has changed to pick up to go bag?? Really? White beans had always been my favorite. No seasoning what so ever. Sad all around.
Highly disappointed! Was picking up something from a store close by and decided to order from here and pick up since it was on my way back home and would have to drive approximately a mile or two past my home in Sandy Springs to get my zoeys. I called three times now and waited 5 to 10 minutes while shopping at the Kohl’s, killing time to order. You guys can’t pick up the phones? It wasn’t even 5 o’clock yet. You know what? I’ll go ahead and order from the perimeter location by my house because if you can’t even execute a task as simple as answering the phone then I definitely don’t want to take a risk on getting my food from you.
I love Zoe's. it's the greatest
Restaurantji Recommends
This place has the best shish kabob
As always the food was delicious, and the service was top notch. We visited with friends, who had never eaten at Zoes, and they couldn't stop talking about how delicious it was. Even their picky eating children loved it.
To start with, I ordered pickup on website at 7:25 PM and my order completion time was 7:45. I went to store at 7:35 and they had my order completed and gave to me at 7:40. So positive with prep time and customer service. Food was very nicely packed and additional sides came in separate containers. Excellent job with packing. The main part food was excellent. Food was hot and tasty. I had great experience and will be adding this place to my weekly visit list.
Friendly Service Fresh Food and I love their avocado smash
Bailey Ellis & Ryan Rowe were so nice! I had an issue with my order yesterday & could not eat the food due to an allergy. Not only did Bailey replace my full order, he refunded my money. They went above & beyond.This location is clean & the the food was delicious, as usual!