I have never been more frustrated at someone working in the food industry. And that is coming from someone who has spent years working in the food industry herself. The customer service at this location is awful. Associate had her head down in the register for 5 minutes ignoring me and just told me they were out of everything. I asked “do you have strawberries” and she said yes, “then when I ordered something with strawberries, she tells me they are out of strawberries.” Why? Then it takes 10 minutes to get the smoothie that I did order. It should not have been this difficult to get a smoothie when there is no one else in the cafe at 3 pm.
Julia Fields
These girls are PHENOMENAL! They handle long lines with grace and efficiency even if grumpy Karen's are smacking their teeth and crossing their arms. These ladies had a huge mobile order on top of a whole lotta people in the store, and they still managed to have people in and out within ten minutes.
Went in today and I was in a hurry and I received great customer service from Dee!! I was in and out. Thank you.
Service: 5
Mike Stubbs
Smoothies are always great. The service is always great.
Atmosphere: 5
Food: 5
Service: 5
Shellie LaPradd
Please explain to me why this location is almost ALWAYS out of stock. How does a smoothie king keep running out of straws? Cups? Fruit? Ice cream? It’s always something. And if they have all of the ingredients, chances are they don’t have any change if you are paying with cash. (Which you are only notified of after ordering) I ordered a 40oz Hulk online today and when I picked it up it was only 3/4 full and they were out of straws again - only the little ones you can’t even use. And it tasted terrible, it was missing either bananas or ice cream or some other ingredient/ingredients. It tasted like ice and protein powder. They were clearly out of something but served it to me anyway and didn’t say a word. This location is right beside my job and that’s the ONLY reason I go there…but it’s so bad that I’m about to stop going completely. Whoever is in charge needs to learn how to keep an inventory. It’s ridiculous. And lastly, don’t count on them to be open on time. Give them at least an extra 30 minutes to open the door.
Jason Saliba
I wouldn't recommend adding peanut butter unless you want a smoothie completely filled with peanut butter. I ordered a smoothie with banana in it and it tasted rotten. Not up to standard with other smoothie kings. Definitely needs some work with quality control.
Atmosphere: 3
Food: 1
Service: 2
Shakirra Thompkins
I want to give a shoutout to Ms. Dee. She is a very hard working woman. She’s always has the prettiest smile when I skates visit. I hope she remain positive and never let people affect her day. The day of Jan 4th a guy was so rude and disrespectful all about a military discount. He threw the right upright attitude infront of multiple customers. It was an embarrassing situation but, Dee handled it well and the man still got his smoothie. You can tell he came in with bad intentions but it’s sad how people can feel entitled and think it’s okay to get away with disrespecting other workers. So special flowers to Dee for the way she handled herself and the situation! ?
Atmosphere: 1
Food: 5
Service: 5
James Climes
In the words of Kevin Samuel's "You can't make this **it up". So if you have a sign posted to refrain from cell phone usage while ordering, but your own employees are on their personal cell phones talking to whomever while working, the word hypocrite is clearly understated. The crazy part is the employee knew one of the customer's who she allowed to add her personal flax seed to the smoothie she ordered, then asked her to leave a good rating on the Google review because she was called out for bringing her child to work the week prior. No greeting, highly unprofessional, and wanted to be praised for terrible work ethic. This is the normal I'm accustomed to in businesses that are supposed to be reputable. The worst part when I stated I was claiming my military discount I immediately pulled my ID to show it as there are many who pose as veterans and service members clearly stolen Valor. The person the employee was on the phone with asked her "did he show you ID" The Nerve of doing all that on the company dollar. I own a business and definitely wouldn't hire her if she was the last person on earth.The management clearly doesn't look at the camera and see this behavior. It's shameful. Need to do better
Atmosphere: 1
Food: 4
Service: 1
Katrina Gallop
I will never step foot in this location EVER!! My daughter and I went in to purchase a smoothie on Saturday Dec 30th at 4:20pm and there was a child behind the counter playing in the ingredients!! DISGUSTING and UNSANITARY!!!!
Atmosphere: 1
Food: 1
Service: 1
Anonymous Finder
This place has gone way downhill, the floor was dirty, the counter, the worker got a top for the blender right out the dishwater - bet the health score is like 75
I love this smoothie king!!! Not only are they always fast even when they are jam packed! But ALL of the associates are always very pleasant and nice, Associate by the name of Dee especially! Definitely worth spending my money here
Shar ForFitness
A pleasant experience, service with a smile and assistance with using my app. Thank you for helping us stay cool in this summer heat!
Queen J
This was my first time at this location and there was a young man and a young lady with about 6 customers waiting on their order, and within 1 minute I was assisted and out of there within 4 minutes! That was impressive, and I had "no sugar" requested which the young man seemed knowledgeable about. No pics this time I was in a hurry to drink it lol. I visited around noon.
C M
Came this morning to order a smothie and the opener was cool! I dont know her name but she was good with choices. Im gonna come back for sure instead of the location on 17 because she was cool.
Kaycee Bailey
Great service and sweet staff Ashley had a very positive attitude and we had quick service and great smoothies!!
I have never been more frustrated at someone working in the food industry. And that is coming from someone who has spent years working in the food industry herself. The customer service at this location is awful. Associate had her head down in the register for 5 minutes ignoring me and just told me they were out of everything. I asked “do you have strawberries” and she said yes, “then when I ordered something with strawberries, she tells me they are out of strawberries.” Why? Then it takes 10 minutes to get the smoothie that I did order. It should not have been this difficult to get a smoothie when there is no one else in the cafe at 3 pm.
These girls are PHENOMENAL! They handle long lines with grace and efficiency even if grumpy Karen's are smacking their teeth and crossing their arms. These ladies had a huge mobile order on top of a whole lotta people in the store, and they still managed to have people in and out within ten minutes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Berry Punch, Berry Interesting
Went in today and I was in a hurry and I received great customer service from Dee!! I was in and out. Thank you.
Service: 5
Smoothies are always great. The service is always great.
Atmosphere: 5
Food: 5
Service: 5
Please explain to me why this location is almost ALWAYS out of stock. How does a smoothie king keep running out of straws? Cups? Fruit? Ice cream? It’s always something. And if they have all of the ingredients, chances are they don’t have any change if you are paying with cash. (Which you are only notified of after ordering) I ordered a 40oz Hulk online today and when I picked it up it was only 3/4 full and they were out of straws again - only the little ones you can’t even use. And it tasted terrible, it was missing either bananas or ice cream or some other ingredient/ingredients. It tasted like ice and protein powder. They were clearly out of something but served it to me anyway and didn’t say a word. This location is right beside my job and that’s the ONLY reason I go there…but it’s so bad that I’m about to stop going completely. Whoever is in charge needs to learn how to keep an inventory. It’s ridiculous. And lastly, don’t count on them to be open on time. Give them at least an extra 30 minutes to open the door.
I wouldn't recommend adding peanut butter unless you want a smoothie completely filled with peanut butter. I ordered a smoothie with banana in it and it tasted rotten. Not up to standard with other smoothie kings. Definitely needs some work with quality control.
Atmosphere: 3
Food: 1
Service: 2
I want to give a shoutout to Ms. Dee. She is a very hard working woman. She’s always has the prettiest smile when I skates visit. I hope she remain positive and never let people affect her day. The day of Jan 4th a guy was so rude and disrespectful all about a military discount. He threw the right upright attitude infront of multiple customers. It was an embarrassing situation but, Dee handled it well and the man still got his smoothie. You can tell he came in with bad intentions but it’s sad how people can feel entitled and think it’s okay to get away with disrespecting other workers. So special flowers to Dee for the way she handled herself and the situation! ?
Atmosphere: 1
Food: 5
Service: 5
In the words of Kevin Samuel's "You can't make this **it up". So if you have a sign posted to refrain from cell phone usage while ordering, but your own employees are on their personal cell phones talking to whomever while working, the word hypocrite is clearly understated. The crazy part is the employee knew one of the customer's who she allowed to add her personal flax seed to the smoothie she ordered, then asked her to leave a good rating on the Google review because she was called out for bringing her child to work the week prior. No greeting, highly unprofessional, and wanted to be praised for terrible work ethic. This is the normal I'm accustomed to in businesses that are supposed to be reputable. The worst part when I stated I was claiming my military discount I immediately pulled my ID to show it as there are many who pose as veterans and service members clearly stolen Valor. The person the employee was on the phone with asked her "did he show you ID" The Nerve of doing all that on the company dollar. I own a business and definitely wouldn't hire her if she was the last person on earth.The management clearly doesn't look at the camera and see this behavior. It's shameful. Need to do better
Atmosphere: 1
Food: 4
Service: 1
I will never step foot in this location EVER!! My daughter and I went in to purchase a smoothie on Saturday Dec 30th at 4:20pm and there was a child behind the counter playing in the ingredients!! DISGUSTING and UNSANITARY!!!!
Atmosphere: 1
Food: 1
Service: 1
This place has gone way downhill, the floor was dirty, the counter, the worker got a top for the blender right out the dishwater - bet the health score is like 75
Restaurantji Recommends
I love this smoothie king!!! Not only are they always fast even when they are jam packed! But ALL of the associates are always very pleasant and nice, Associate by the name of Dee especially! Definitely worth spending my money here
A pleasant experience, service with a smile and assistance with using my app. Thank you for helping us stay cool in this summer heat!
This was my first time at this location and there was a young man and a young lady with about 6 customers waiting on their order, and within 1 minute I was assisted and out of there within 4 minutes! That was impressive, and I had "no sugar" requested which the young man seemed knowledgeable about. No pics this time I was in a hurry to drink it lol. I visited around noon.
Came this morning to order a smothie and the opener was cool! I dont know her name but she was good with choices. Im gonna come back for sure instead of the location on 17 because she was cool.
Great service and sweet staff Ashley had a very positive attitude and we had quick service and great smoothies!!